Can't get Send Video Message under conversation tab to be black

Put in new contact and when I try to video call can't get thru...I see under the conversation tabb that Send Video Message is greyed out.  How do I get it to black to be able to send a message?

It seems to be an ongoing issue the last couple of days..there's a few posts already discussing it in the forum. I found that if I sent the photos from my verizon acct on the iphone, it uploaded to the gallery fine..so it's a .mac account problem i think. Try it through another acct and I don't think you'll have a problem. It had always worked fine for me sending from my mac account until this weekend.

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      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
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  • Trouble sending video message

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    Please follow us on Twitter @vzwsupport

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