Can't get sound to play back on Movie Maker when recording with internal webcam/microphone

I have a Windows 8, 64-bit Envy notebook. I tried using Google Hangouts but there wasn't any sound (the camera was fine).
Later, I decided to test the internal microphone myself by creating a Movie Maker file, and clicking on Webcam and making a recording. The camera worked but it played back in total silence.
I checked the settings for the microphone and the internal mic was properly set as the default. I turned up the volume to the maximum. Then I found directions for doing a sound check, and I was able to do the Sound Recording check and get audio when I played the file back.
But when I tried again to make a video, i got zero in the playback.
Any idea what's going wrong?
Thanks,
Pat

Hello Myerspat,
Welcome to the HP Forums, I hope you enjoy your experience!
I have read your post on how you are not able to get sound from your notebook computer, and I would be happy to assist you in this matter!
To restore the audio to your notebook, I recommend following this document on No Sound from Speakers (Windows 8). This should help with the playback on your system.
In addition, you can also follow @SuperMario1's thread on Troubleshooting Guide: Audio does not Work after a Certain Period of Time. This guide should help with your notebook's audio output in regards to a recent Windows Update.
For more assistance, I will need to know:
The Product and Model Number of your notebook computer.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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