Can't get student edition verified.

I have just purchased the Student and Teacher Edition of Photoshop CS6 Extended and Photoshop Lightroom 4. I tried to install Photoshop CS6 so it can be used while I wait to get my serial number. When I installed it and tried to open it I got a message saying my trial had ended and did I want to buy it. I can't licence it because I don't have the serial number. I can't get the serial number because everytime I try to get into my Adobe account after going into adobe.com/go/eduverify_ap and trying to log in, the computer just sits there thinking about logging me in, but won't actually log in. I can't therefore send my eligibility proof so I can get a serial number. Very frustrating as I purchased this for my daughter to use in high school assignments. Please help asap.

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Mylenium

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