Can't get texts from iphone users on galaxy s4
I have a samsung galaxy s4. All of a sudden I can't get texts from iphone users. I used to have an iphone. What do I do
If you're in the U.S., go here, choose "Your Products" on the left, and unregister your iPhone:
https://expresslane.apple.com/GetproductgroupList.action
Similar Messages
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Can't get messages from iphone users on my new Samsung g allaxy and don't have my old iphone anymore ! Please help !
Read here under no longer have device:
http://support.apple.com/kb/ht5661
Be aware, changing your Apple ID password doesn't always work, & can take up to 45 days to work.
It's either that, or you call AppleCare & have them fix. -
I unregistered my iphone but still am having issues getting texts from iphone users. Anyone know how to fix this?
Turn off iMessage on the old iPhone.
Restore the iPhone as new.
Have the other iPhone users delete the current message thread, and start a new messae to you.
Have the other iPhone users delete your contact, then re-add it.
Go to ww.icloud.com and remove the device from your Find My iPhone.
Go to appleid.apple.com and change your primary email address and/or password.
Contact Apple Support at getsupport.apple.com for further assistance if these steps don't work.
Wait about 30 days for the iMessage server to self-correct the issue. -
I am not receiving messages from iphone users after switching from iphone 4s to samsung s4. I have a tmobile account. Please help.
If you no longer have the phone you will need to contact Apple support to deactivate iMessage. Use the following link then "Other Apple ID topics" then "Messages and Apple ID" https://getsupport.apple.com/Issues.action
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switched to galaxy 3 and cant' get texts from people that used to imessage me. I have tried everything but swtiching my phone number.
If you no longer have access to your iPhone, you will need to contact Apple for help deactivating your phone number from their iMessage system so those with iPhones will send normal text messages to your phone number instead of iMessages.
Reference: http://support.apple.com/kb/ts5185
iOS: Deactivating iMessage
Symptoms
If you experience any of these symptoms, you may want to deactivate iMessage:
You can't receive SMS on your non-Apple device when another person sends them using an iPhone.
You can't send SMS to a non-Apple device because they send as an iMessage.
Resolution
If you experienced the symptoms above, your cellular phone number may still be registered with iMessage. When you turn iMessage on with your iPhone, iMessage registers your cellular telephone number.
To deregister your phone number, tap Settings > Messages and turn iMessage off.
If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support. -
Problems receiving texts from iphone users on galaxy
Made the switch yesterday from iphone 4s to galaxy s4. my wife has an iphone 5 and many of my friends have iphones. i unregistered my old iphone and still having problems with receiving texts. is there an esy fix here? do i need to take my phone number completely off the apple system?
You need to deactivate iMessage: http://support.apple.com/kb/TS5185
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Disable iMessage as can't receive texts from iPhone users on new Android phone
I have done everything I can find online about this:
Deleted/unregistered the device from my profile
Changed my password
Changed the number to 000000000 on my iPhone
Switched iMessage off on my iPhone
Deleted the device from my iCloud account.... HELP.
When I call apple I can't speak to someone it says I need to pay £25 as I do not have cover. Really?! Is there another number I can call? Any help appreciated. Will it work eventually? I have waited a week and still can't receive text messages from my husband on his iPhone. It's driving me mad! I love my new Android phone (LG G2) but this is so frustrating.Hi zara343, I had a similar problem. I have a iphone and my daughter changed from iphone to android. We couldn't receive text messages to each other, she had no other problems with her other contacts, just mine. It was driving me crazy. My phone kept recognizing her android as an iphone. Yes I turned iMessage off and yes I could receive my daughters messages, but my two other daughters and a few friends had iPhones, so I didn't get their messages. My problem is now fixed, I tried to send a message to my daughter and it came up undelivered, so I pressed the red exclamation mark to the right of the undelivered message and it gave me the option to try again, send as a text message or cancel. So I pressed send as a text message and my daughter received it, I tried again and message undelivered, so again I pressed the exclamation mark and went through the same process as before. I thought what a pain but did a third and now my iphone does not recognise her phone number as an iphone. So your husband would have to do this with his iphone and I am confident it will work, and me as an iphone user can keep iMessage switched on. Hope this helps.
Message was edited by: Hoot hoot -
I cancelled my i message on my 4s and on my new android I can't get text from apple users
I got a new phone( Android) and I am giving my son my 4S Iphone. The problem is, my messages from I phone users wont show up on my new phone. I have an ipad and I disabled the I message. I still cant get text messages from my Iphone friends. How can I get my I messaqge account phone number cancelled?
I cant call apple it cost meney.Hello somer.saun,
Fortunately, we have an article for just this situation. The easiest potential solution would be trying your current Apple ID's password. If that doesn't work, see the article linked below for further information and steps.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen -
Not getting texts from iphone users on my new LG S2 phone
Just purchased a LG G2 phone and people who have iphones text me but I'm not receiving them. I've turned off imessaging on old phone and on ipad, deactivated my old iphone online and still can't receive texts.
It can take up to 48 hours for the change to take effect if you followed the recommended steps, or up to 30 days if you did not.
Alternatively, you can contact Apple Support for assistance as well. -
I wish I would have known how bad this problem is before I upgraded. Verizon is very much aware of the problem but says its not their problem. They sold me the phone fully knowing this problem existed and never mentioned a thing to me. I am furious! I've tried unregistering the phone, changing the password on iTunes, deleting the contact and re-entering it. The only way I can get a text through on this phone is by turning off imessage before sending a message every time or sending it from a non-iPhone.
Hi finsup317,
Let's get your text messages flowing! If you have access to your previous iPhone please ensure that it is connected to internet via WiFi so that changes will sync with you Apple ID. Now go to Settings>Messages>Move iMessage to off. If you have other Apple devices (iPad, iPod, etc.) registered to same Apple ID as your phone, you need to deactivate iMessage on all of them, otherwise your messages will continue to go to your Apple ID instead of your new phone.
If you do not have access to your previous iPhone go to http://supportprofile.apple.com/MySupportProfile.do Log in with your Apple ID and password. Select the product you need to de-register (your iPhone, for example). Click ‘Unregister’. You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.
**Important ** by unregistering your iPhone from your Apple ID through the Apple site, it won’t have access to the App Store or content you’ve purchased unless you reregister it.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport -
Disabled iMessage, now can't receive texts from iPhone users.
My sister-in-law has been going over her data plan, and we determined that iMessgae has been playing a role in this. Even though iMessage provides free text messaging, it still uses data and my SIL took advantage of her unlimited texting plan back when it was sms. thoudands of messages. So now that iMessage was introduced she has been going over her 2gb data limit. iMessage is not the sole reason, but at 300-500 mb a month in message data. Reducing that will help.
I instructed her how to diaable iMessage so all texts are send and received as SMS/MMS. She can send sms messages fine, but when someone tries to respond from an iPhone with iMessage, she doesn't recieve them. What do we need to do to fix this?
Thanks in advance.Hi dinumolo!
Here is an article that will help you troubleshoot this issue with your ability to receive SMS messages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving SMS, follow these steps first
Go to Settings and turn airplane mode off.
Verify that you have a cellular network signal in the status bar at the top left of your iPhone. Learn more about troubleshooting no service if there's no signal.
Restart your iPhone.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
Reseat your SIM card.
If you are still unable to send or receive SMS, follow these steps
Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
If using a "Pay as you go" SMS plan, it needs to have enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your iPhone as new.
If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
Contact your carrier to confirm that you are provisioned for sending SMS and are in an area with cellular coverage.
Contact your carrier to verify there are no blocks or filters placed on your wireless account preventing you from sending SMS.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Can't get messages from iPhone user on my android
I have recently swapped my iPhone for an android but still have I pad. I am not receiving messages from friends with I phones. Any ideas?
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister" -
Plz help
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister" -
How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.
Deactivating iMessage
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Not recieving texts from Iphone users
Just signed up with Verizon and got my new LG G2 but I'm unable to receive or send messages to IPhone users. I've already tried downloading the Verizon messages app and done a factory reset on my phone. Not sure what else to try here. I've never owned an IPhone so the deregister of Imessage does no good. Any Ideas??
Is this your first cell phone ever? If not, were you able to receive texts from iPhone users on your previous cell phone(s)?
Have you inquired with your contacts what color of bubble is around the text messages they are sending you? If it is blue, they are attempting to send it as an iMessage and think your phone is an iPhone. If it is green, they are attempting to send it as a text.
As Snn5 has stated, there is a setting in iMessages which much be turned on to send messages as SMS/MMS if iMessage is unavailable. It is possible that this is not set such that a SMS/MMS can be sent.
Do you not receive texts from ANY iPhones or do messages from some iPhones get thru?
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