Can't get the correct answers to my security questions

Can you help me get passed the security questions??  I can't seem to remember the correct answers

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • When i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone help

    hello
    when i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone help

    Hi, Corinneact. 
    Thank you for visiting Apple Support Communities. 
    The usual cause for errors is that the security question responses are case sensitive.  If case sensitivity is not an issue with your answers, see the last step in the attached section of the article below. 
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Cheers,
    Jason H. 

  • Need help!!!!!! I've forgotten my security questions. My rescue address is not available anymore. So I can't get the instructions to reset my security questions. Please send me this instructions

    Need help!!!!!! I’ve forgotten my security questions. My rescue address is not available anymore. So I can’t get the instructions to reset my security questions.
    <E-mail Edited by Host>

    Contact the Apple account security team for your country for help changing your security questions: Apple ID: Contacting Apple for help with Apple ID account security.

  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

    I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

  • HT1918 What do I do if I forget the correct answer to my security questions?

    I incorrectly answer my security questions and have subsequently been locked from my account for 8 hours. How, when my account is reactivated, can I change the answers of my security questions?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745

  • HT5312 I can't get the option to send reset security questions to my email

    When I go to reset my security questions, it won't give me the option.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93698)

  • Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address.  My other devices all have the correct address.  How can I get the correct address for my iPhone?  The only Apple ID that works for logging in is my new one.

    Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address.  My other devices all have the correct address.  How can I get the correct address for my iPhone?  The only Apple ID that works for logging in is my new one.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have a Firewire 800 external hard drive and need to connect to my new MacBook Air.  Where can I get the correct cable?

    I have a Firewire 800 external hard drive and need to connect to my new MacBook Air.  Where can I get the correct cable?

    Apple has announced a Thunderbolt to Firewire adapter, but not yet given a release date.

  • Hi, can you help?  My emails that I have received show the date received as either today, yesterday or July 28.  How can I get the correct date received?

    Hi, The emails that I have received show the date received as either today, yesterday or July 28.  How can I get the correct date received?

    That's very scary. They might do it, but I personally have never had Apple contact me re id's except on their site when signing in. I suggest you DO NOT respond until you have a phone conversation with Apple security. They can verify if they sent you the e-mail and why.
    While it's very possible it's true,again, I suggest you not respond until you speak to someone at Apple. I've often read here that when people sign in they are not allowed to because "someone else has used the id" type of statement.
    Also, you should be able to go to the app store and see what apps you have downloaded.
    Though it could have been a free app, have you checked to see if any were bought with your id account?
    I've gotten these types of e-mails from places like USPS and FedEx which look amazingly authentic and were from their website. I also received an odd e-mail from my cousin in Ireland last year that clearly was not from him. It was also sent to others in his family in Ireland. I e-mailed him that I only opened it because it had a .ie, but suggested he change... Days later I received mail from 'him' - same name, but at yahoo.com. 
    Again, I would call Apple. You can also report it at [email protected], but I would not settle for that given your situation. If nothing else, call Apple sales (sales depts. anywhere answer fast) and ask them to transfer you to security. Apple will not want anybody accessing their name, and while it's unlikely, it's not impossible that it is someone phishing.
    Hope this helps and can you let the support community know your results by posting on this thread when you're done? Thank you.
    Hope this helps.

  • JRockit_160_05_R27.6.2-20 can not get the correct os name for windows 2008

    JRockit_160_05_R27.6.2-20 can not get the correct os name for Windows Server 2008 SP1 using System.getProperty("os.name").
    System.getProperty("os.name") will return Windows Vista instead of Windows Server 2008 when running on Windows Server 2008 SP1. Is it a bug of this jdk?
    I tested it on Sun JDK 1.6. It returns the correct name Windows Server 2008.
    Any suggestion will be welcomed. Thanks in advanced!
    Edited by: user4516182 on May 13, 2010 12:59 AM

    Staffan, thanks for your update.
    Do we have a workaround for it or fix it in new release?

  • I can not get the correct anser

    Hi, Please help me.  As the following sch I can not get the correct sqrt value.  if changing resistor of R1 I always get 12v direct flow output.
    Attachments:
    op_divider.zip ‏121 KB

    Thanks for your answers.  I want the sch to do the operation of square root.
     1. in my sch the inverting input is DC -5v, I want to get the square root of 5?
     2. In my feedback path I use a multiplier, I Originally thought it is a negative feedback?
     3. it Already have ground in the sch, I do not understand that you say "did not ground the scope"?
    Thanks again, Could you give me the further pointing. if possible Could you give me a correct sch.
    (in fact, I get the sch from a rough sch in a textbook(the rough sch not for multisim). I just give the values for the all components)

  • HT5312 Can't remember answers to my security questions and I don't get the option to reset my security questions

    Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    Open > http://iforgot.apple.com and choose Email authentication

  • Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???

    Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me

    Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.

  • HT5312 i try everything to get back my answer for my security questions...but it is not working

    i try to get back my answer for my security questions but it is not working

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97524)

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