Can't get the im message or facetime to activate

0000i have an i phone ,  both im message and factime used to work  but now  they are off and I can't get them to reactivate.  I have not changed carriers or plans, the only thing I have done is install the ios updates when requested.

I went on apple support and did what they said do, but they still do not work,   I guess I will have to carry it to the Apple store and find out what is going on with it.  I just didn't want to do that.  Thanks

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