Can't get the install from disk Production Premium from cs 5.5 to 6 to recognize my serial #

My install takes the new serial, but says it can't find a qualifying product. SO I enter the serial listed on my account for the 5.5 & it says it is not for a qualifying product, what gives?

For the better assistance I would request you to please contact our Adobe Support , as they will be able to help you with this issue , no one would be able to help you here.
Please go through this link for details :- http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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