Can't get the pages sidebar to scroll all the way down

If I'm using Acrobat 9, and I have the pages sidebar open, I am unable to scroll all the way down to the very last pages. For example, if I have the sidebar set so that each row has thumbnails for two pages, and the document has 51 pages, I can only drag the scrollbar down far enough to show page 50. I can access the last page, but I can't select the icon to, say, move it to another place in the document. Same thing if it is four pages wide and the document's lenght isn't a multiple of four: the sidebar doesn't want to show the last half-full row of pages. Any ideas what might be causing this?

Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
and also this:
http://www.thexlab.com/faqs/sbbod.html

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