Can't get through to iTunes Store - An unknown error occurred (0x80092013)
Can't get through to iTunes store. Receive message - iTunes could not connect to the iTunes Store. An unknown error occurred (0x80092013), Wehn I go to iTunes "Help" I get - iTunes Help is unavailable because your computer isn't connected to the internet. However, my internet is up and running,
Any ideas?
http://docs.info.apple.com/article.html?artnum=300831
Similar Messages
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Help, I can't get into the music store, only "unknown error occurred -3221"
Everytime I go to log into the music store I get "unknown error occurred -3221." Any suggestion what the problem could be?
OK, so do this
Using MSCONFIG to troubleshoot conflicts in Windows -
hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..
Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?
itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?
before one year i was able to connect then i unstall
this week i install the itune then all my old file like musics appear in the itune, i tried to connect to my itune through computer but i couldnt
my net working fine
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- im using the same computer, windows vista
please help me in that
thank youHello Embassykw,
It sounds like your iTunes Store page does not load and instead gives you an error code. I found this error code in an article that will be helpful for you named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
Following the instructions should resolve the issue for you.
Thank you for using Apple Support Communities.
Take care,
Sterling -
Itunes could not connect to itunes store - an Unknown Error Occured (502 )
PLEASE HELP !!!!!
For the last 3 days I have been trying to login to the itunes store, but have recieved the message "Itunes could not connect to itunes store - an unknown error occured (502)" each and every time. Can someone please tell me why this is happening and what I can do to fix the problem. I would really like to download some games onto my Ipod, but am having no luck.
Thanks
Elizabeth
Windows XPI have been getting the "cannot access" result for several days, even trying again repeatedly throughout the day and night. It may have started after the last Windows security update. I have not changed anything else on my system prior to this happening, nor have either of the ISP's I use. I agree "something" must have changed, but there seem to be a lot of other people experiencing this same problem. If you are one of them, did it start after applying the Windows update?
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Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
TS1368 itunes could not connect to itunes store . an unknown error occurred (11556)
Can any bady help i have problem with iTunes could not connect to iTunes Store.and unknown error occurred(11556)
There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I Tunes could not connect to the itunes store An unknown error occurred 11556
I Tunes could not connect to the itunes store An unknown error occurred 11556
Make sure your network connection is active and try againThere's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Itunes could not connect to the itunes store. an unknown error occurred (11556)
itunes could not connect to the itunes store. an unknown error occurred (11556)
Excellent it worked for me.
First I tunes was unable to update software so I removed then deleted installed program folder location after that properly performed clean installation for itunes64.
When tried to sign in received this message. Even restart the pc did not help.
Your help was fruitful. -
please anser me fast what this massege mean i tunes could not connect to itune store an unknown error ocurred 11556.make sure your network connection is active and try again , and my i phone is not working only if i have connection from i tunes
See this article:
http://support.apple.com/kb/ts3297
You will find your error number under "Specific error conditions and Alert messages" -
Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?
Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
-
Could not complete your itunes store request. unknown error occurred (-4)
I synced my iPhone to my Macbook for the first time. When I connected the phone, iTunes opened and prompted me to login. I entered my Apple ID and password. Then, I synced my contacts and music to my phone.
Afterwards, I disconnected my phone from the computer and tried to download a free app. My phone prompted me to enter my apple username and password. I tried entering my Apple ID and password but access failed. So my first question is, is the Apple ID the same thing as an Apple account? Can I use it to login and download apps on iTunes?
Secondly, I tried creating an account on iTunes by selecting the button and an error message popped up. It said
'we could not complete your itunes store request. an unknown error occurred (-4). There was an error in the itunes store. please try again later.'
I'd love some help on this so I can start using my new phone =)I found out how to sign up!
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Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).
iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.
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i can not get itunes to connect
Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L
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