Can't get to App Store to download Mavericks

I've been trying for more than a week to get into the App Store to download Mavericks. I've reset my Apple ID, done everything I can think of to do, but am still unable to get the App Store to open on my 15" MacBook Pro. I'm running 10.8.5 on a 2.3GHz Core i7 processor on a computer that's a little more than a year old. What am I doing wrong?

Did you poke around in this Discussion area Using Mac App Store:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store?view =discussions

Similar Messages

  • Can't get into App Store to download Mavericks

    any help?

    Well, if you could help us to help you.... that would help.
    What exactly happens on your end?

  • I'm not able to download the App Store with a software update. How can I get the App Store on my Mac?

    I have some problems to get the App Store on my mac. Every time when I do a Software Update, there is no App Store to download.
    How can I get the App Store on my Mac?
    It's because I want to set OSX Lion on my MacbookPro.
    Thanks!
    SmettSky

    As you have 10.5.8 you need to upgrade to at least 10.6.6 to get the App Store as this was the 1st version it came with.
    A workaround is to get a friend who has 10.6.6 or better to download Lion for you without installing it. You can create an App Store account on the friend's computer I think to do this. Copy the Lion installer from that computer to a USB stick or burn it to DVD and you should be able to install it on your own computer, I think. You might have to create an empty partition on your own computer first for Lion installation as I'm not sure that it will install over Leopard.

  • How can I get my App Store sign in to match my newly updated Apple ID?

    How can I get my App Store sign in to match my newly updated Apple ID?
    The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.

    I appreciate your effort and realize I did not provide a lot of background.
    My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up  getting set up with my new ID on iTunes.
    The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
    I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
    The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
    Once I had changed my ID back to the old one, I could download updates and purchases.
    I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
    Thanks for your suggestion. I think it was a good one considering the lack of other information.
    Message was edited by: lb4318

  • HT4191 Hi, I can't log in App Store, keep downloading, any one can advise, thanks

    Hi, I can't log in App Store, keep downloading, any one can advise, thanks

    Make Sure iOS is updated to the latest version
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings

  • How can I get the App store to use money in my account rather than a credit card when I want to buy something?

    How can I get the App store to use money in my account rather than a credit card when I want to buy something?

    The iTunes/Mac App Stores use credit on an account first. You are asked to supply an additional payment method when the cash credit doesn't cover the complete cost of the purchase.

  • I can't get mac app store on my mac!!

    I can't get mac app store on my mac!!

    The Mac App Store is part of 10.6.6 and newer. If you're using an Intel Mac, purchase Mac OS X 10.6 on DVD and then run Software Update. If you're using a PowerPC Mac, give up.
    (61401)

  • HT1338 i can't get the app store on my mac pro

    I've been trying to download os x10.7 so i can get the app store and it's not working pls help

    See steve359's reply (saves me typing it)
    https://discussions.apple.com/thread/4343441?tstart=0
    If you live elsewhere there are some phone numbers here
    http://support.apple.com/kb/HE57

  • How can I get the App store to work?

    I cannot get my App store to work on OS 10.7.4  I don't know how I am going to upgrade with the new system.  I thought the new up grade would help fix the problem, but now I don't know who to get the upgrade because my app store won't load.  I am getting the screen that says
    One Moment Please.
    Connenction to the iTunes Store.
                    Loading...
    If I tunes doesn't open, click the iTunew application icon in you Dock or Windows Task Bar. To download iTunes, Please click here.
    I have tried sign off and back on.  My iTunes works just fine. Only the App store doesn't work.  I have tried the terminal message thing.  I have tried to find my file.  I bought Lion from the app store.  PLEASE help I am so frustrated.  I want to cry.  When I as for help they send me to the boards to the support thing, but nothing on those pages have helped me.  I know there are other post, but  I don't know how to just dump eveything reload and then back up from my time capsule.  How do I do that?  I will that we could just reboot the App store. 
    Thanks

    Incase one is wondering... I found the answers in this entry
    https://discussions.apple.com/message/18810192#18810192
    I tired the
    rm ~/Library/Preferences/com.apple.appstore.plist
    rm ~/Library/Preferences/com.apple.storeagent.plist
    rm -rf ~/Library/Preferences/ByHost/*
    at first because the person was working out of lion but it kept saying not found, but I did everything else here next.  I added the debug thing and didn't work but I didn't.  Then I deauthorized my computer iTunes and reauthorized then signed in and out. Did not work. I then ran the permission  part of Utilities and then ran the repair.  after this I copied all three lines together pasted them into Terminal.  After that it worked.    I am so happy right now.  I think I had to repair the disc to get it right.  I wrote everything I did incase it was a combination of every thing. 
    This is how to enable the debug menu that is part of the thread. 
    Quit the Mac App Store
    Launch the Terminal (located at /Applications/Utilities/)
    Type the following command into the Terminal and then hit return:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    Relaunch the Mac App Store, the Debug menu is next to “Help” in the menubar
    So now to the interesting part: what me helped was to select "clear cookies" in the debug menu first, and second to select "reset Application"
    This was all found in that thread, but it is 11 pages.... this might be more helpful.  There are other suggestions in the tread if this doesn't work for you. 

  • After upgrading to iOS 8.2 can't update date (correctly (year stuck on 1970). This may be reason I can't get to app store.

    Hi,
    After upgrading to 8.2, I can't access the App Store. After troubleshooting and searching the web, I found suggestions to update the Time setting to automatic, then reset the network settings. The problem is, it won't completely set the Time and Date setting correctly, it is stuck on 1970 and I can't change it automatically or manually. As a result, I can neither downgrade to 8.1 nor upgrade to 8.3 nor update anything else.
    Any suggestions? It is a MD723LLA model (5th Gen, 32 GB with plenty of free RAM).
    Thanks,
    Scott

    Go to Settings>General>Date & Time and make sure calendar is set to Gregorian.
    Downgrading the iOS is not supported by Apple. Next would be to connect to your computer and restore via iTunes. The iPod will go to 8.3

  • I restored my macbook to factory settings and now i have no app store, how can i get the app store back on my macbook?

    I need help getting the App Store back on my Macbook!!!

    You need to update or upgrade it to at least 10.6.6. If it's running 10.5.8 or earlier, this requires installing a Mac OS X 10.6 DVD.
    (98262)

  • The app store icon on my sons IPOD is gone. How can I get the app store reinstalled ?

    The app store icon is gone from my sons ipod.  How do I
    get the app store reinstalled?

    The App Store is a default app and cannot be deleted. First make sure it has not been disabled via restrictions.  To check, head to Settings -> General -> Restrictions on the iPod and make sure there are no instructions in placing for installing apps.
    Otherwise, do a spotlight search for it.  While on your iPod's home screen, swipe to the right and enter in App Store.
    B-rock

  • How can I get my App Store to open so I can download Lion?

    I want to download Lion from the Mac App Store.  The App Store does not open.  It has never opened but I never used it so didn't care.  Now I want to download Lion but I can't get the Lion App because the Store won't open.  It just hangs and then you get the error notice to try again.
    What do I do about this?  My Applecare ran out on my iMac in February so I have no coverage.  What do I have to do to get it open so I an get Lion?  I know a lot of people had this problem, but I don't know how...or if...they solved it.

    DL and install the 10.6.8 v 1.1 COMBO update, repair permissions, restart, and try the store again. If still no go, try http://www.apple.com/support/mac/app-store/

  • I can't get the App Store app to download on my iphone

    My iPhone doesn't have the app for the App Store won't download either

    The App Store app is a built-in app, it can't be deleted or downloaded - if it's not showing on your phone then check to see if it's hidden by Settings > General > Restrictions > Installing Apps 'off'

  • I have done the software updates on my laptop but still can't get the app store

    Hello,
    I am trying to download the app store for my laptop, however, I have done all the system updates (numerous times over the past few months) and the app store has never appeared.  I can't seem to find a link to download it from the website and am not sure how I am able to get it on my computer without reinstalling my whole operating system or something (which I really don't want to do if I can avoid it).
    Any information on this issue would be greatly apprieciated,
    Lauren

    You need to purchase and install Mac OS X 10.6 and then update to at least 10.6.6 to get it.
    (57985)

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