Can't get to iTunes Store

iTunes itself is working fine but I cannot open the Store. It flashes and I can see the page for a second but the download indicator at the top only goes to about 92%. Then where the iTunes store choices are supposed to be, the screen turns white and I'm not able to use the Store. Can anyone let me know what I need to do?

Try updating. It worked for me.

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I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links.

TS1424 I can't get apple itunes store to open

I can't get apple itunes store to open

Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I can't get onto iTunes store.

I can't get onto iTunes store when I open it from the latest version of the download. It has only started happening with the latest version and it doesn't show anything at all. No error messages or signs or anything. I have even tried reinstalling it and it still doesn't work. Also I have tried searching for something and nothing happens either. It appears as if the status bar across the top is working and when it is supposed to show something it just leaves a blank screen. As well as that it won't let my iPad backup and I have left it on all day to see if it needed a long time but it still doesn't work.
I need help please.

I have the same issue with Itunes. It freezes and will not work after doing the icloud update recently. Here is the temporary solution that i have found.
After opening itunes go to task manager (through Ctrl+Alt+Del) and end the process called "APSDaemon.exe*32". After doing that itunes will start working but if you close it then you will have to restart your computer and redo the process to get it to work again.
If anyone finds a more permanent solution please post it. Thanks,

Just loaded the ios6 and now i can't get into itunes store with my 4s. What happened?

Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

Had to reinstall itunes onto my pc, but now can't get onto itunes store any tips

had to reinstall itunes onto my pc. but now can't get onto itunes store any tips

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can't get my itunes store to work, it keeps giving the error (-1202)

Hello,
I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
Thanks!

Go to Settings > App Store
Tap on your Apple ID
Sign out
Sign back in with the correct ID and password.
Then reboot your iPad: Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
See if you can use the App Store normally after your iPad comes back up.

I can't get into iTunes Store at all, iTunes no longer sends me new music Tuesday updates. What's up with all that?

I can't get into iTunes music store at all. It's just a blank page that says the music store may be busy, check my internet connection. Also I no longer receive information from iTunes on new releases Tuesdays. It's like they're mad and don't want to talk to me anymore.
Hey iTunes what's up with that? Do you want me to buy music from you or not?

I'm having the same problem. I've tried resetting my firewall, checking my anti-virus software program-blocks, uninstalled and reinstalled the program, and nothing works. Does anyone know what's going on?

Crashed laptop, new ipod - can I get my itunes store content?

Hi, I just got a new i pod touch for my son as the old one was beyond repair (and kept by warranty repairers) His laptop has now broken and can't switch on. Is there any way to get his itunes store content via another PC. Also ,what if a repairer can get to his hard drive - can we retrieve it that way? Any suggestions appreciated as we are fighting in the dark here!

Try here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Not all options/content may be available if outside the USA.
Yes. Just copy the iPod media folder to the new computer if the above does not work. completely.

How can i get the itunes store authorization on a windows 7 laptop

i need help big time please. i am about to either throw my laptop because itunes is not authurizing my dell windows 7 laptop

Hello there, jeffrodgers74.
The following Knowledge Base article goes over a few of the reasons iTunes may continually prompt for authorization:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Although all of the topics are relevant, most people find the following section to be the culprit in most cases:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How can I get the iTunes Store to open on my PC running Windows 7?

I have upgraded iTunes software for my iPod Touch and my PC. iTunes store will not open on my PC. Is it supposed to open to purchase items or do I have to use the iPod Touch for all of this.

A message appears stating that iTunes has stopped working. This happens everytime. I have uninstalled iTunes and reinstalled it and still the same thing happens. Is the problem in windows or the new iTunes that came out in October. The computer has worked in the past, but I not had a need to go to the iTunes Store for several weeks and now I can't get to it from my PC. It works fine from my iPod Touch. This is my only Apple Device and it may be my only one to ever purchase if this is an example of the Apple service.
I apologize on the lateness of this response, but I am not real adept at using sites such as this. Just now figured out how to respond to a reply without going around the world.

Still can't get into iTunes store!!!

I have been trying to get into the iTunes store for about 3 weeks...I keep getting the message that says "store is temporarly unavailable"....what's going on with this and how can I fix it?

I recently upgraded to v10.1, and kept getting "We could not complete your iTunes Store request. An unknown error occurred (306). There was an error in the iTunes Store. Please try again later." whenever I tried to access the iTunes Store. Safari also wouldn't load.
I even contacted customer support, and they were pretty useless.
After scouring around trying anything to fix the problem, I found a solution that worked!!!
The 306 error is related to issues with your proxy connections. A number of different things may potentially be causing the troubles, but a good place to start with your troubleshooting is adjusting your proxy connection settings in your Internet Options control panel.
(1) In your Start menu, select Control Panel.
(2) Open the Internet Options control panel. (If you are using Windows XP or Windows Vista you may need to select Classic View on the left before you can see Internet Options. If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.)
(3) Click the Connections tab.
(4) Click the LAN Settings button.
(5) Uncheck "Use a Proxy Server for your LAN". (If that option is already unchecked, try checking and then unchecking it.)
(6) Click OK to exit the LAN Settings dialog.
(7) Click OK to exit the Internet Options control panel.
(8) Restart the PC and try connecting to the Store again.
Hope this helps!

HT4059 I can't get the iTunes store to allow me to do anything. When I agree to their terms, the app freezes!

I can't get iTunes to accept me,after I agree to their terms, the program freezes!

Hi maxine.tostevin,
Here is an article of troubleshooting for "unable to connect to the iTunes Store" issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
I hope this helps!
- Ari

Still cana't get into iTunes Store

I did the procedure going into command prompt, etc. Didn't work. Any ideas on what to do next?

I recently upgraded to v10.1, and kept getting "We could not complete your iTunes Store request. An unknown error occurred (306). There was an error in the iTunes Store. Please try again later." whenever I tried to access the iTunes Store. Safari also wouldn't load.
I even contacted customer support, and they were pretty useless.
After scouring around trying anything to fix the problem, I found a solution that worked!!!
The 306 error is related to issues with your proxy connections. A number of different things may potentially be causing the troubles, but a good place to start with your troubleshooting is adjusting your proxy connection settings in your Internet Options control panel.
(1) In your Start menu, select Control Panel.
(2) Open the Internet Options control panel. (If you are using Windows XP or Windows Vista you may need to select Classic View on the left before you can see Internet Options. If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.)
(3) Click the Connections tab.
(4) Click the LAN Settings button.
(5) Uncheck "Use a Proxy Server for your LAN". (If that option is already unchecked, try checking and then unchecking it.)
(6) Click OK to exit the LAN Settings dialog.
(7) Click OK to exit the Internet Options control panel.
(8) Restart the PC and try connecting to the Store again.
Hope this helps!

I can't get the iTunes store to open n my iPad. Keep getting error that it cannot open. I just want to see a purchase history of the apps my daughter bought.

Any suggestions?

Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Can't get to iTunes Store

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