Can't get to portal site using IE , but can get to it using Netscape

In IE 5.5, I keep getting the following error:
Call to WPG_SESSION API Failed.
Error-Code:20000
Error TimeStamp:Fri, 27 Jul 2001 18:08:14 GMT
Database Log In Failed
TNS is unable to connect to destination. Invalid TNS address supplied or destination is not listening. This error can also occur
because of underlying network transport problems.
Verify that the TNS name in the connectstring entry of the DAD for this URL is valid and the database listener is running.
But in Netscape 4.75 it goes to the site fine.
Some people I have asked to check it on their systems say that it works for them in IE, but not in Netscape.
Would this be a caching problem? We tried clearing the cache for the browsers that displayed this error, but it still didn't work.
Would anyone know why this would happen? I have seen some mention before about this being an error due to the expiration fo the portal30_public password. Would this be the case here?
Thanks.

Hi Anne,
I have the same error sometimes.
Somehow your cookie is invalid.
Try finding your PORTAL30_SSO cookie and delete the file.
(Or delete all your cookies [C:\winnt\profiles\username\cookies])
Then close Internet Explorer.
Now when you try again it should work fine.
Regards,
Arnoud
Oracle Web Consultant
http://www.thedoc.nl

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