Can't get to serial #

HELP
Does anyone know if there is a way to get support without the serial # It is under the clip on the shuffle and I can't get to it?

Welcome to Apple Discussions
First, be patient. There was no need to bump this thread up once, let alone twice. You made your post on a Saturday night around midnight Eastern US time, bumped it at 4 am ET & again a half hour or so ago.
There are several possible problems when entering the iWork serial number.
Make sure you are logged in as an administrator.
You can't use an iWork '05 serial number on iWork '06 or vice versa.
This iWork serial number tip was written for iWork '05 but also applies to iWork '06.

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http://forums.adobe.com/community/download_install_setup
Chat http://www.adobe.com/support/download-install/supportinfo/
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