Can't get updates from AppStore

I want to update xcode after upgrading to OS X Mavericks and although I am signed into AppStore with my Apple ID, it asks for the password of the previous owner of the mac, which i don't have. How can I solve this issue? Do I have to uninstall AppStore?

If you're seeing the previous owner's Apple ID appear, then this Mac was not properly prepared to sell to a secondhand owner. I suggest following the instructions from Apple to prepare your Mac for your own use. You may need to be in contact with the original owner to carry out all of the instructions.
http://support.apple.com/kb/HT5189

Similar Messages

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    After I reset my password, Mac App Store told me to sign in to my account and verify that I had a valid method of payment set up. Naturally, I do have such a method. But Done does't work because I have to verify an account that, according to MY Account, is already verified. But, what the hey? Apple has my back against the wall. I re-verify it. Apple says, "Account verified. Return to App Store."
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    Nothing has changed. I give up for the night..
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    MOP?!!! What MOP?! !'ve ALREADY PAID! What does it matter whether I have an MOP, if I'm not BUYING anything?!!! But, what are you going to do?
    All right. I've now completely redone everything, including deleting App Store with Amnesia and doing a whole 'nother install.
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    I have a single account. I've never had any other. I have fifteen (15!) apps waiting to be updated.
    As far as I can tell, the trouble started after I put in a new password - before I knew that I was going to have a problem - after having used the old one from the opening of the MAS. Everything that had an update from after that date is  updated. The fifteen non-updatables are from before the password change.
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    try this:
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    http://thenextweb.com/apple/2015/03/11/the-apple-app-store-is-having-problems-an d-itunes-connect-is-down/
    also follow here http://www.apple.com/support/systemstatus/

  • Hi, just updated hubby's iPhone 4 and all of his music has disappeared from the iPhone and from the iTunes library! He does have music still stored on his iPod, but can't get it from the library on his iPod back to phone or itunes. technophobe help pls!

    and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!

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  • I changed my id. When I want, now, update my apps I'm asked my pwd corresponding to my old id. I forgot this old pwd and can(t get it from apple. It seems the old id doesn(t exist anymore. What should I do?

    I changed my id. When I want, now, update my apps I'm asked my pwd corresponding to my old id. I forgot this old pwd and can(t get it from apple. It seems the old id doesn(t exist anymore. What should I do?
    J'ai changé mon id. Je veux mettre à jour mes appli mais on me demande le pwd de mon ancien id que j'ai oublié. Je ne peux pas le récupérer. Il semblerait que mon ancien id n'existe plus. que dois je faire?

    Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
    Next see:
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  • I have macbook pro   i got it from craiglist, when i was updating the oprating sestem its asking me for sestem unlocking pin? where can i get it from?

    i have macbook pro   i got it from craiglist, when i was updating the oprating sestem its asking me for sestem unlocking pin? where can i get it from?

    I would recommend wiping the system and reinstalling the OS for any used system. OS X does not have any "unlocking pin" of sorts so this may be from some third-party software on the system. The system does have a "firmware password" option that can be set to prevent booting to alternative boot environments (ie, external hard drives, safe mode, etc), but this will not prevent system updating.

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    I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

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    I haven't suggested you are dumb, indeed I only think people are dumb if they don't ask about things they don't understand.
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    You can change your personal email you use with your Apple ID, but you can't change your iCloud address. If you do this you can continue to use your old Apple ID and without causing problems with purchased content.

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