Can't get User Experience Virtualization (UE-V) to sync at all

Question

I'm evaluating UE-V and have all of the default templates enabled, and I also created one of my own using the generator that is simply supposed to copy an ini file for a VoIP application.  I installed UE-V on two computers, and ran the powershell
commands to ensure that UE-V was turned on and the correct templates were loaded on both computers.  I also have a GPO set up to control the settings.  The computers are always connected and I have offline files turned off in my enviornment, so I
configured UE-V with "none" for syncmethod as described in the Admin Guide.  The settings share is a subfolder of the user's home directory and UE-V seems to be writing settings to the folder since it has populated it with some pkgx files. 
The problem is that none of the settings are synced between the computers no matter how many times I log-off and restart on each of them.  The UE-V event log doesn't show any errors.  The file needed by the VoIP app is not copied, and I even
tried to change the theme and test the built-in templates but the theme doesn't roam either. I can't find any indication of what could be going wrong.  Any help would be greatly appreciated!

Answer 1

You should be able to sync without Offline Files. My guess it could be one of the following:
Is this the only custom template experiencing this issue?
1.) Permissions - maybe the agent service has permission but the user does not or vice-versa.
2.) Template issue: Perhaps a Version mismatch, or the particular settings were not captured in the template?
3.) After verifying the template is registered with the "Get-UEVTemplate <TEMPLATE>" cmdlet (to verify it is enabled, see if the right EXE is being hooked. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\UEV\Agent\Processes and see if the EXE for the template
is registered. (Does it match up with the application shortcut EXE?)
4.) Does it use files with extensions that may show up under ExcludedFileTypes under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\UEV\Agent\Configuration
If we are still having issues, it might be worth looking at further log detail:
1. Log on to the computer as a member of the local administrators group.
2. Launch Event Viewer.
3. Select View\Show Analytic and Debug Logs.
4. Navigate to Event Viewer (Local)\Applications and Service Logs\Microsoft\User Experience Virtualization\App Agent.
5. Right-click on Debug under App Agent and select Enable Log.
6. Select OK when presented with the "Analytic and Debug logs may lose events when they are enabled. Do you want to enable this log?" dialog.
7. Reproduce your issue.
8. Right click Debug and select Refresh.
9. Right click Debug and select Disable Log.
Steve Thomas, Senior Consultant, Microsoft
App-V/MED-V/SCVMM/Server App-V/MDOP/AppCompat
http://blogs.technet.com/gladiatormsft/
The App-V Team blog: http://blogs.technet.com/appv/
The MED-V Team Blog: http://blogs.technet.com/medv
The SCVMM Team blog: http://blogs.technet.com/scvmm/
“This posting is provided "AS IS" with no warranties, and confers no rights. User assumes all risks.”