Can't get Verisign Signature validated in Acrobat

For the past six monhts I have been unable to get my Verisign digital signature validated in Adobe Acrobat. Just today, I renewed my Verisign certificate for another year. I saved the certificate on my hard drive using a password to secure it. When I certifiy a my signature on a document, the resulting signature icon says "...persona not valid" and the icon in the upper left corner (the head and shoulders of a person) has a question mark on it.
I am getting frustrated trying to figure out what's gone wrong. Any suggestions would be greatly appreciated.

Hi Mike,
In order for a signature to be valid one of the things that must occur is the person validating the signature (in this case you) trust's the signer, or one of the certificates in the signing chain. From the Signature Properties dialog (where you found the text) click on the Show Certificate button. On the left side of the Certificate Viewer dialog you can see the signing chain. At the least it includes your certificate, and if Acrobat could build the chain it will display each issuing certificate up to the self-signed root CA. It usually best if you select the top most certificate in the listbox. Once you highlight the top most certificate click on the Trust tab. Click the Add to Trusted Identities button and then click the OK button on the confirmation dialog, followed by the OK button on the Import Contact Settings dialog. Finally you can click the OK button on the Certificate Viewer dialog and then the Validate Signature on the Signature Properties dialog. At this point you should get a valid signature, but it all depends on whether or not Acrobat could get valid revocation information. Before we go down that path let's see what you get when you revalidate the signature.
Steve

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Can't get Verisign Signature validated in Acrobat

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