Can't get videos to sync with the ipod!

I have a music video that i want to sync with my ipod, and i can already view the MV in itunes, it is already in my library, but when i try to copy manually the video into the ipod, it does not sync the video! only the song....
I have also tried setting my preferences to updating all videos automatically.
I have also read ALL the tutorial and help/FAQ in the website..
Grr....tell me what's wrong? Do i need to exchange my ipod?

It is probably in the wrong format. There is only a narrow ranges of video formats, bitrates and frame sizes that work in the iPod. Here's the details from the Apple site:
"Video formats supported: H.264 video up to 768 Kbps, 320 x 240, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC up to 160 Kbps, 48 KHz, stereo audio in .m4v, .mp4 and .mov file formats; MPEG-4 video up to 2.5 Mbps, 480 x 480, 30 frames per sec., Simple Profile with AAC-LC up to 160 Kbps, 48 KHz, stereo audio in .m4v, .mp4 and .mov file formats"

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