Can't get voicemail to pick up.

Basic Voicemail on my Galaxy S5 will not pick up. It is set up, because I can dial *86 and that works, but when I try calling my cell from my house phone, it rings and rings, and then says "your call cannot be completed at this time" and hangs up. How do I get voicemail to pick up?

Is call forwarding set up on your cell phone? Press *73, wait for the tones, then hang up - this will cancel any call forwarding that may have been set up inadvertently, or purposely. See if it connects to VM after that.
If that doesn't work, I suggest calling Customer Service (option 4 for "Other", then say the word "agent" when prompted; see if the rep can reset your voicemail, or at least check it from their end to ensure it is properly activated and set up.

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banannaphone,
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Quit Safari, find the com.apple.Safari.plist file in your Macintosh HD/Users/yourusername/Library/Preferences Folder, drag it to the Desktop, log out/in or restart and let us know what happens.
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Can't get voicemail to pick up.

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