Can't get volume off the screen,keeps popping up

can't get gray area off the screen
I has the volume and other settingh
including the language which
I changed and can't set back
to english.

Hello Jaman1953
The problem you have described is very irritating. I would be glad to look into this issue with you.
Do you have a HDMI cable to attach and remove to the device? If so please try that, then power the device off and remove and reinsert the Sim card. Does the error come back?
If the problem persists, please try a hard reset. Here's a link to the reset: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=49625
Please let me know if this helps.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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