CAN'T go online in Hong Kong

Hello Everyone,
I am new to the forum and I NEED help!
I recently join the exchange program to Hong Kong from my university. Everything works out pretty well, except that my one year old ibook can not go online. I tried to contact the IT department of this school, but they don't know anything about Macs. All their solutions are assuming I'am using Windows. I will tried to describe the situation as best as I can:
Everytime I can go online for about 10 minutes, then it takes forever to load the page. after about 5 minutes, the message "couldn't open the page b/c the server stopped responding" pop up. I have to unplug the cable, and replug it again. Then sometimes it works for another 10 mins and disconnect again; or sometimes, the message "the server does not exist, please verify the server address and try again." The IT guy said it is something wrong with my LAN card, but I don't know how to change the settings. PLEASE HELP!

Good Evening jpruett!
With regards to your inquiry, have you confirmed the following preferences in your Apple Mail client to be true?
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
For your reference the corresponding Apple Knowledgebase article is: HT4864
I hope this helps!

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