Can't hear myself talk - No mic playback - HS 1000 headset

I have a Creative Fatal1ty HS-1000 USB headset and I can not hear myself talk into the microphone. I have emailed tech support for the third time and they keep referring me to their help articles on the website but it doesn't help.
I have no option in the windows volume control to turn up or un-mute the mictophone in playback control.
Here's a screenshot...

I have the same exact problem. I also have XP.
I found the mic volume slider, it's the "Volume" button in the voice recording section. I have it turned all the way up, but still get nothing.
I installed all the latest drivers, Control Consoles, etc etc.
I was pretty much ready to give up.
Update: The microphone can be removed. It pulls straight out. That means, it may not have proper contact.
That was the case for me. I put it back in, and must've gotten it just right, because now it works. I guess the contacts are a bit touchy.
Anyway, If you're out there and getting nothing from the mic test, this may be your problem.

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