Can't hear "new email" sound on MacBook Pro

This just started recently...
The first time I open up Mail, it usually makes a sound for new mail. When I leave it open and more new emails come in over the day, I never hear the sound.
Again, this problem only started maybe a week ago.
I have a MacBook Pro connected to a Thunderbolt display. My sound output is set to go through my display audio. Sound works fine using Spotify, etc...goes through display audio.
Thoughts?

HI
Im a mac user also and love hearing those notifications on both mac & iPhone
ok so there are a few things you can check on you mac sys preferences, also this link may help
Mac Basics: Notifications keep you informed - Apple Support
* Click on sys preferences-> Notifications -> select Mail
* Check if Banners is selected
* then check the other listed items have a tick
* last item in the list "Play Sound For Notifications"
hopefully this will resolve your issue

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