Can't hear Voice Command prompt over bluetooth headset

Hello,
I paired my Jawbone Prime headset with my new iPhone 3GS, and for the first day or so I was able to activate Voice Commands by pressing & holding the "Noise Assassin" button. First the headset would beep, then the Voice Command screen would come up on the iPhone, and when the the phone was ready, I'd hear the Voice Command prompt. Everything was great.
Then, suddenly one afternoon, the headset beeped an extra time, and I no longer hear the Voice Command prompts. I don't hear the initial prompt, or any further prompts such as "home or cell?" or the voice telling me what song is playing.
I have tried pairing/unpairing, resetting the phone and the headset, and every combination thereof.
Has anyone else encountered this or have any suggestions?

I wish I could say that was the problem, but it was not. I keep the phone in vibrate mode all the time, but I took it out to try and increase the volume for notification, but it was up all the way already. FYI - the bluetooth volume is all the way up too.
I sent a message to Motorola last night to see if they have a solution. They already upped it to the next level of support to resolve, so I am hoping to hear something from them soon.

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OK. So.... i'm definitely awful at logic but i've used it a lot in the past. I've googled this like 50 times and i've done everything.
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Can't hear Voice Command prompt over bluetooth headset

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