Can't HotSync Mac OS 10.5.6 with Palm Z22
I have been trying to sync my computer and my palm all day today. It will not complete the sync. I have completely reset my Palm (Hard Reset) to see if that would help, but nothing. The Palm keeps freezing on Synchronizing Expenses. It cannot get past that point. HELP!
Post relates to: Palm Z22
I am running 10.5.8 on my imac and I have the most up to date palm software on my z22 and imac. I had been having issues with my old palm, so I purchased a used one on ebay. It's working great and I was able to sync with my computer, though there was another user on there that had to be deleted. I did a hard reset to erase all data and was able to sync with no problems. For the last 2 days, though, I have been having problems. I keep getting an error message that at startup or when I try to reinstall the software that "The transport monitor was unable to process your request" or something like that. There's a number in parentheses maybe -1460? I didn't write it down and I'm guessing.
Anyway, there's also a problem on my handheld. There I get a message that the "connection between my device and the desktop could not be established. Check your setup...." I have also noticed that when I try to open the hotsync manager software, it is showing as open in dock, but there is no window. There's no place to set it up. The help tells you to choose enable, but there's not even any window open.
So to sum up, there are 3 errors: The transport monitor, the connection issue, and the missing hotsync window.
I have tried Checking my admin, dumping all the necessary palm files in the trash, running disk repairs, emptying the trash, rebooting, everything that I could find on these posts. Somehow, I think it is related to the other user. That user has been deleted from the desktop software and then I did the hard reset, so I don't know how it could be causing any problems now.
I would do another hard reset, but if I do that and I can't sync this to my computer, then I've lost everything. I even tried to beam the info to my old one, but I couldn't do that either. Maybe syncing the two devices to one user caused some problem. I don't know. I should try to sync the old one and see if that one works. It's too late now...but I'll try it tomorrow.
One of the posts mentioned something about a serial thing on the usb connection. I checked and I do not have that, but I was able to sync just fine last week and I didn't do anything different.
I also tried to beam it to my mac because it seems I have the ir hardware, but I don't know how to do it and just aiming it at my screen didn't work.
I hope this is enough info for you to help me with this. Sorry to go on and on, but I figured more was better.
Thank you so much for any assistance with this.
Maria
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