Can't I load my CS6 software on a second computer, I have copied the dmg file but the serial number is not recognised.

Hi, I have successfully loaded my new CS6 Design Web Premier software onto my Mac. I am trying to also instal it on my daughters laptop. I have the dmg file, but when I run installer, I enter the serial number and it says its not recognised?
Is there a way around this? Please don't tell me I've just loaded it onto the wrong computer!
Nicole.

You mention in the title that you copied the dmg file. Do you mean you copied it from one machine to the other? If so, acquire the installation files the same way you did for your machine and install using that.
If you continue to have a problem contact Adobe Support thru chat...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

I cannot install properly my CS6 version on a second computer it seems that there is an issue with serial number I will appreciate some guidance thank you

I cannot install properly my CS6 version on a second computer it seems that tree is an issue with serial number I will appreciate some guidance ? thank you

Hello,
please have a look there: http://www.adobe.com/products/cs6/faq.html >>> Can I distribute a Creative Suite 6 edition across multiple users or computers? >>> The software license agreement accompanying your product may entitle you to install and activate the software on two systems with certain restrictions. The product license agreement for Creative Suite 6 does not allow you to install the components of a single suite edition across multiple computers. See the software license agreement for more information.
It could be necessary to activate/deactivate please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Good luck!
Hans-Günter

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos?

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.

Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason

Downloading files - can I block the empty file from appearing at all? I'm not talking about the .part file, but the one that disappears later anyways.

Let's say I'm downloading several files, for each file that I'm downloading two new files appear in my download folder. For 'vol1.rar' I have ''an empty'' 'vol1.rar' and a 'vol1.rar.part' file, same for 'vol2.rar', 'vol3.rar', etc.
I would like to block this empty 'vol1.rar' file from appearing at all - it disappears after the download is finished anyway, and the .part file gets renamed with the actual name.
I'm downloading files to my desktop, from where I move them to the folders I want them in - having this disappearing 2nd file messes up the order I download the files in - if I add a new file after one of the files I was downloading has finished, the file be placed in the empty spot that the finished file has created, making it harder for me to move to the correct folder.
A lot of people have asked if it was possible to turn off the .part file, but I haven't seen a single thread about the empty file instead.
I know this file isn't necessary, because I moved it to another folder/deleted it many times before the download was finished and the real file was still fine.
So, any ideas as to how to block this file?

I don't believe there is any way to prevent file downloading if you allow internet access at all. as Király says, whatever they download and install will be limited to the guest account and will go poof on the logout.
however you can disable CD/DVD and external drives access. some of it can be done by enabling parental controls on the guest account. for more options you can install server admin tools
http://support.apple.com/downloads/ServerAdmin_Tools_105
and use workgroup manager to set further restrictions on the guest account.
P.S. workgroup manager can also forbid guest to mount disk images which will effectively make it impossible to install any programs at all even in the guest account.
Message was edited by: V.K.

Lightroom 3 (Vers 3.6) - "An error occurred when attempting to change modules" - is the message I get when clicking on Develop or any other option. I have deleted and re-installed the .dmg file, but it still keeps happening. Can anyone help?

I just downloaded Lightroom 3 (Vers 3.6) and once I installed it and opened it, it said that there are an error changing modules. I deleted it and re-installed the .dmg file and it still gives me that error. Can anyone help?

Error changing modules | Lightroom

I am trying to print with my iPad 2 if I can only print if I transfer my invoice to my computer, how do I transfer a file from the iPad 2 the computer so it will print please.

I am trying to print from my iPad 2, if I can only print if I transfer the invoice 2 my computer how do I transfer a file 2 my computer. I have been able to transfer my photos but can not transfer a file can any one help please.

To print directly from your iPad you will need to use AirPrint, and have an AirPrint compatible printer. Take a look at this link, http://support.apple.com/kb/HT4356

I am trying to install new CAD software, but the computer will not open the ".dmg" file so the installation can begin. H E L P ! ! !

I am trying to install ViaCAD v7.2 for Mac, but when I try to open the ".dmg" file, it will not open, so the installation never begins.

I was trying to find the system specifications ViaCAD v7.2 but wasn't too successful. However I found the App Store has V8.0.2, have you already purchased 7.2? If so perhaps you could request an exchange for a more current version.

I have a new macbook and downloaded the firefox browser but i can't open the .dmg file. Window pops up saying not recognized.

Setting up my new macbook pro and I went to install the firefox download currently available on the mozilla site and I double-click the firefox .dmg download file and a window pops up and says "The following disk images cannot be opened. Firefox20-1.0.dmg. Reason: not recognized.
Nothing else comes up as an option.
What should I do?
Thanks
Steve

Hello stevelopez, try download from : http://www.mozilla.org/en-US/firefox/all/
see also : [https://support.mozilla.org/en-US/kb/install-firefox-mac#os=mac&browser=fx20 Install Firefox on Mac]
thank you

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I oopened the file, I need to verify the serial number. It showed up that the serial number is valid, but th

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?

The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5.

I would like to install Creative Suite 5.5 on my new work computer and i erased the programm from another work pc. But while installing the programm on a new computer i get the error message: Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5. Do you know how i can solve this problem so I can install the sorfware? Greets.

Please check this kb article.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Regards,
Devendra

Where can I find the dmg files for CC apps?

Is there a place to download all the CC apps as a dmg file like you could with the CS6 apps? I know you used to be able to download the trial of CS6 as a dmg, but I can't find anything like that now. I have a slower connected at my house and wanted to download them at the office for my home computer. Thanks.

You cannot donwlad the DMG files but you as acces you subscription anywhere. You just need to loginto the application and start the download and install.

Installed successfully, but can't update. Error "Serial Number is not for qualifying product"

I installed Adobe Creative Suite Production Premium (CS5) on a new PC (Windows 8.1). Installation was successful. I uninstalled it on old PC and de-activated it. My problem is that I can't Update. Without Updates, I can't read newer Canon photos (so I can't use Bridge or PhotoShop). In doing the install the first time, I put in an incorrect Adobe product number (I think from Elements 8.0, which I purchased years ago). I have re-installed twice using the correct serial number, but same result: I can't Update the programs and get a "Serial Number is not for qualifying product" error.. Please help. Dave

update manually, http://www.adobe.com/downloads/updates/

I am using FCP 7.0.3.on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

I am using FCP 7.0.3 on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

.. and by the way, the jump from FCP 6.0.3 to FCP 7.0 (or higher) isn't an "update" It's a full version "upgrade" that has to be done using the install discs (or disc images).
-DH

I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?

I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

I have Photoshop Elements 11, downloaded with a serial number. I have now upgraded my computer. Can load Elements 11 to my new computer and how?

I have Photoshop Elements 11, downloaded with a serial number. I have now upgraded my computer. Can I load that version to my new computer?

Duplicate post. See:
I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

Can't I load my CS6 software on a second computer, I have copied the dmg file but the serial number is not recognised.

Similar Messages

Maybe you are looking for