Can't import ACVHD video clips into FCE?

First, I've read so many forum comments on this I'm blue in the face, but i've still not found a solution. I've spent the better part of a week reading on this issue and still no joy, so please don't ask me to search - I've done that. To set up my issue...
I have a brand new Canon Vixia HF-R32 camcorder. I shot video in ACVHD (MXP) onto the camera's internal memory. I'm using Final Cut Exoress 4 on a MacBook running 10.7.4 I have a new external terabite HD set as scratch disk.
When I connect camera to computer to download clips things work to a point. I use Log and Transfer and my clips show up in the window. I can set in and out points. I can change the clip name, add scene notes, etc. etc. BUT - when I click the "Add to Que" the problem occurs. The video begins to 'process' as indicated by the little spinning status wheel. However - nothing ever shows in the transfer bar that should show the progress being made in the transfer. When the spinning wheel stops and I click on the clip I get a red circle with exclamation point and the message "Error: No Data."
YES - I have checked preferences under the gear at top of the L&T window and YES my settings are for All formats, All rates, Apple Intermediate Codec and the audio is set to Plain. That much I gleaned from other posts in various forums, but that does nothing to solve my issue. I've also checkedunder Easy Set Up and have Apple Intermediate set there.
Tonight I spent time on phone with friend who has same type (but Panasonic) camera and same software. We compared many, many settings and all seemed to be set the same. He can import video, I cannot. When he either drags and drops clips from the L&T window or uses the "add to que" button, the status wheel spins, the transfer bar moves and when complete his clip shows up in the original FCE window for editing. Mine does not.
the software recognizes my camera, the clips are either loaded or accessed by the software, I can play the clips in the FCE viewer to set in and out points. Video and audio there is fine, but when I add to que it all falls apart.
I've already bought two video format softwares to change the MTS files to something else but that's not the route I want - I don't want to lose all the resolution. So amyone have any ideas how to get ACVHD files into FCE??? I'm about to shoot either the camera or me to put one of us out of our misery! This can't be that complicated as the ACVHD is a hugely common format.
Any help most kindly appreciated

Have you verified that your copy of FCE has been updated to 4.0.1?
MtD

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