Can't import AVCHD from camcorder Error C0000005 at address:0

Question

Every time I try to import any files from my camcorder I get a fatal error saying it can't import anything with an error code C0000005 at address 0.  This is just the trial version as I'm trying to see if it will do what I want and so far I can't get it to so anything.  PC is a Core I5 with 4gb ram and 200gb free drive space on Windows 7 64Bit.  I don't like the Sony software so I was hoping this would do it.  thanks for any ideas.

Answer 1

subysti
This is what I want you to try. I am assuming that you are in a NTSC area. Correct the following for PAL area if necessary.
Copy your AVCHD Full 1920 x 1080i (I am assuming recorded at 30 frames per second or designated 60 fields per second) with its 5.1 channel sound to your computer hard drive.
As you open Premiere Elements, set the project preset (new project dialog) = NTSC AVCHD Full HD 1080i30 5.1 channel.
Using Premiere Elements' Get Media/Files and Folders, bring the video from the saved hard drive location into the Premiere Elements Media/Timeline.
If you are not 100% sure of the quality in the Edit Mode Monitor, you could:
a. try right clicking the video on the Timeline, selecting Field Options from the pop up list, and then see if checking Reverse Field Dominance improves the quality of what you are seeing in the Monitor....I suggest that because I think that you probably recording to a memory stick.
b. render the Timeline by pressing the Enter key of the computer main keyboard to get the best possible preview of the end product
Assuming that is a "go" and after completing your edits, head over to Create Menus. Do that. But, remember, because you have selected a HD project preset, the only DVD menu templates that will be available to you will be HD ones (and you are heading for a DVD-VIDEO widescreen). But, continue nonetheless. Let us see what it will look like.
After Create Menus, preview the menu buttons and the video there. If OK, continue to Share/Disc/Disc and burn to disc (do not get tempted into burn to folder or fall into ImgBurn just yet). In the burn dialog, set the preset for NTSC_Widescreen Dolby DVD that will give you DVD-VIDEO widescreen 16:9. In that same burn dialog, make sure that you have a check mark next to Fit Content to Available Space. When you have your DVD disc in the DVD burner tray, you will see a Quality area in the burn dialog. It will display values for Space Required and Bitrate. If the Bitrate is less than 8, the quality may be impacted because the program is having a problem fitting your content in the space required.  But, keep moving forward and hit Burn.
Next, play that back on your TV DVD player and see what that looks like. I have gotten some pretty great results taking a AVCHD 1920 x 1080 to DVD-VIDEO 720 x 480 Widescreen playback on TV DVD Player. More details on that later. By the way, Premiere Elements does not offer Dolby Digital 5.1 channel sound for the export, just Dolby Digital Stereo. No Dolby Digital 5.1 channel sound even for BluRay.
I will be watching to see how you do.
ATR