Can't import CD's with windows vista

I seem to be having the issue with windows media player to so i don't think it's an issue with Itunes but maybe someone can offer some advice on settings
I am using a plextor px810-sa on my over pc and when i put a cd in itunes see's it, then when i click to import it it starts the process but does not do anything, just kind of freezes and crashes after a while.
samething with windows media player

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

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Can't import CD's with windows vista

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