Can't import CDs to network volume....permissions

I have iTunes 11 and can't import any CDs to my iTunes library folder which is stored on my NAS. The library is at /volumes/media/music. iTunes complains that it can't write to this folder, but I can navigate there using shell from my Mac and can create files and folders as my normal user. Any ideas?

I have found the solution!!! If you are not on the latest version of itunes it appears that is the problem.
In iTunes, go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. Do you have a 10.1.0.54 or a 10.1.0.56 ?
If you only have a 10.1.0.54, you need to update to 10.1.0.56. If you already have 10.1.0.54 installed, the new version probably won't appear for you in Apple Software Update. So you'll need to get the 10.1.0.56 installer from the Apple Website as per the following link:
http://www.apple.com/itunes/download/
It is listed as iTunes 10.1 for Windows (64-bit).
It worked for me. Hopefully you will be successful too. Good Luck.
Message was edited by: taffbo

Similar Messages

Can't import CDs into i tunes, unknown error -48

Help.... All of a sudden I can't import CDs. I keep getting the same error message. I've tried changing my preferences but with no luck. Does anyone know how to fix this?

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corp. Inspiron 1000
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: SiS M650\SiS Compatible VGA
IDE\DiskFUJITSUMHT2040AT_______________________0022___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomQSICDRW/DVD_SBW242C____________________UQ81___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: QSI CDRW/DVD SBW242C, Rev UQ81
Drive is empty.

Can't import CDs with Windows 7

Hi Everyone,
I can't import CDs from iTunes. I have an Apple ID and I to have tried a regular audio CD. Still no luck. I rang support and we uninstalled and reinstalled and also ran diagnostics test - still no luck. Results below -
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
HP-Pavilion NS885AA-ABG p6120a
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number CE708C831BC56B0A
Current user is not an administrator.
The current local date and time is 2010-01-30 13:07:43.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
The drive E: HUAWEI Mass Storage Rev 2.31 is a USB 1 device.
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVD-RAM GH40L, Rev 1.04
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 79:01 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
Can anyone help????????

Insert a regular audio CD and rerun the test.

I can't import cds into my itunes library

For some reason when I insert my cd into my computer itunes doesn't do anything. I have imported cds on another computer, so I know all the songs are supposed to pop up and I can choose which ones I want to import, but on my computer I am using now, nothing happens.

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corp. Inspiron 1000
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: SiS M650\SiS Compatible VGA
IDE\DiskFUJITSUMHT2040AT_______________________0022___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomQSICDRW/DVD_SBW242C____________________UQ81___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: QSI CDRW/DVD SBW242C, Rev UQ81
Drive is empty.

Can't import CDs while online

I can import CDs to itunes when I'm offline, but while online, itunes doesn't recognise the CD in the drive. i need to be online to get the song titles. my service provider is AOL, would that make a difference?

Progress but not an answer.
I determined that the drive still read previously ripped CDs including the afore mentions Kate Bush CDs. It still reads previously burnt CDs. It still read commercial DVDs (previosuly read and unread).
1. I did not have a folder in System/Library/Caches called "com.apple.kernelcaches".
2. I could not trash the file "extensions.kextcache". I got the message "operation could not be completed because this item is owned by root."
3. I had two files in Home/Library/Preferences, CDinfo.cidb and CDinfo 1.cidb. I could only trash the first one, even after closing iTunes. This file had a modification date of 12/18/05, after the problem appeared. The other file CDinfo 1.cidb file had a 2004 modification date.
When I reopened iTunes and inserted a previously unread CD, it was now recognized, but the tracks were not identified. (iTunes was not communicating with the Gracenote CDDB.)
This still suggests to me the presence of malware. The first CD that I could not read was Cecilia Bartoli's "Opera Prohibita" on Decca.
Thanks for your suggestions, Dave
G4 Mac OS X (10.2.x) 10.2.8(6R73)
G4 Mac OS X (10.2.x)

I can't import Cds. it kinda *****

I think I have done everything with my Gateway to try to get iTunes to recognize Cd's. Updated itunes. deleted invisible drives. changed some registry files. any ideas?

Have you tried another program? It could be a hardware issue?
iTunes sometimes refuses to import CDs for me. I then use Audiograbber to get disc ripped.

Network Volume Permissions Issue

I am having a couple of issues with my "Data" external HD volume that I've setup as a poor-man's NAS (attached via USB to my AirPort Extreme)..
1. Lately I have been experimenting with the various media players for OS X and seeing which one works best for me (VLC, Perian + QT, and Plex). So I selected a random *.m2ts file (from a BD-rip) and then "Cmd + I" to "Get Info" for that movie. In the "Open With" drop-down menu I selected "Plex" (as Plex seems to do a better job streaming than VLC for this one particular mpeg stream file), and when I tried to change it to Plex, it reported that I could not change all files to open with such a program (which is what I was used to being able to do). I thought that was weird as I've always been able to "Change All" in the past. See screenshots for some visual cues.
As you can see below, it says "you have custom access," and I don't even have an option to "Ignore permissions on this volume"
I try to add a new user/owner, and I can't. Says "that name is not valid"
Then out of curiosity i tried to see if the subfolders in that volume are similarly jacked. yes they are!
I also noticed that I have read-only access, even if I am actually the "(unknown)" user that suppossedly has read/write abilities. Not sure if that is me or not. Now when I disconnect the "Data" volume from my Time Capsule and plug it in via USB to my MacBook, all is fine and dandy -- i can read/write, change permissions to whatever, ignore permissions on that volume, change default apps, etc.
It is almost like OS X doesn't realize that I an the owner of that external drive or something, so it tries to lock me out.
I tried some random "chown" terminal commands like the following, which i found browsing macrumors or something. Note that when I tried the second phrase, it said "chown: /Volumes/Data: Operation not permitted" Dang. So i think that this particular terminal sequence (which seems to have solved everyone else's problems in the past, will certainly not work for me). I even tried telling it that I am the "root" user, but I don't remember the command.
sudo chflags 0 /Volumes/Data
sudo chown 0:80 /Volumes/Data
sudo chmod 775 /Volumes/Data
sudo chmod -N /Volumes/Data
Here is some Terminal info, if it helps:
sddacraig13:~ Anthony$ ls -la /Volumes
total 8
drwxrwxrwt@ 6 root     admin   204 Oct 31 16:44 .
drwxrwxr-x 31 root     wheel 1122 Oct 24 15:28 ..
drwx------ 19 Anthony staff   602 Oct 31 07:06 Data
lrwxr-xr-x   1 root     admin     1 Oct 31 06:19 Macintosh -> /
drwxrwxrwx   0 root     wheel     0 Oct 31 16:44 MobileBackups
drwxr-xr-x   1 Anthony staff 8192 Oct 24 21:01 Windows
sddacraig13:~ Anthony$
Any issues you guys can think of? I did clean install OS X AFTER I had originally created the USB volume "Data," but my username and everything should still be the same... I think maybe my computer name may have changed (necessary for a school thingy).
Help! I'd like to be able to write to the volume while it as attached to the network...

This fixes just the symptom.
The cause is driving me nuts.
Whenever there is a little network problem (out of hands because of ISP)...
I looses my Volumes, which is still somewhat acceptable.
What is not acceptable is, that spotlight and whatever apps mean to write something onto my shares and whenever they are not available new folders are added under /Volumes/ShareName and so fourth.
I am tired of fixing it manually.
Because when I reconnect to my shares they'd be added as /Volume/ShareName-1 then as ShareName has been created by Mac OS X natively for some Reason.
In the beginning I thought my Backupsoftware does that, or Amok Exif Sorter or whatever else Application... but shouldn't be the Standardprocedure for creating and writing data that if the folder is not found to interrupt with an exception/error or whatever.
I find it not a very amusing practise to clean up the Volumes Folder every now and then for it gets spammed with rogue mountpoints that are in reality just directories locally for the real share was missing at the time something tried to write to there...
Whenever I miss out that that happened data gets corrupted and I have to clean up the data massup by finding the differences amongst and getting the newest Version etc...
I've been reading a lot of people having this problem and everywhere is described how to clean up the mass but nowhere how or when to fix the issue that it starts with, I mean stopping Mac OS X to create duplicates on its own not being asked to do so....

Can't import cds

Help! In itunes, when i put a cd in the drive, the artist and song titles come up, but when i press import nothing happens. If i try to stop the "import" or close itunes i am greeted with the spinning wheel of doom and are forced to quit.
I've tried unauthorising the computer, repaired disk permissions (which did work, once but is it usual to repair the permissions between each cd) and generally trying repeatedly to get it to work.
can anyone suggest anything else I can try?

Progress but not an answer.
I determined that the drive still read previously ripped CDs including the afore mentions Kate Bush CDs. It still reads previously burnt CDs. It still read commercial DVDs (previosuly read and unread).
1. I did not have a folder in System/Library/Caches called "com.apple.kernelcaches".
2. I could not trash the file "extensions.kextcache". I got the message "operation could not be completed because this item is owned by root."
3. I had two files in Home/Library/Preferences, CDinfo.cidb and CDinfo 1.cidb. I could only trash the first one, even after closing iTunes. This file had a modification date of 12/18/05, after the problem appeared. The other file CDinfo 1.cidb file had a 2004 modification date.
When I reopened iTunes and inserted a previously unread CD, it was now recognized, but the tracks were not identified. (iTunes was not communicating with the Gracenote CDDB.)
This still suggests to me the presence of malware. The first CD that I could not read was Cecilia Bartoli's "Opera Prohibita" on Decca.
Thanks for your suggestions, Dave
G4 Mac OS X (10.2.x) 10.2.8(6R73)
G4 Mac OS X (10.2.x)

Time Machine can't connect/use shared network volume

Hi All,
I have a Mobius2 external USB hard drive connected to my iMac (10.9.5). It has two partitions (Disk Utility 13 does not seem to allow more that 2 partitions now), one partition is for Time Machine backups of my iMac. The 2nd partition (as required by Time Machine is a shared AFP volume). I want to backup my MacBook (10.9.5) but I can't get Time Machine to use the partition I set up for it on the Mobius2. Even though I have the volume (named "Mobius RAID 2") mounted on my MacBook desktop, and I added it to Time Machine (entering both the password to connect to the iMac the Mobius is connected to and the password to encrypt the backup with) I still keep getting the error below!
"Time Machine couldn’t complete the backup to “Jeffrey’s iMac”.
The network backup disk could not be accessed because there was a problem with the network username or password. You may need to re-select the backup disk and enter the correct username and password."
I have removed the shared volume several times from Time Machine and added it back....still get the same error above, even when the volume is already mounted to my MacBooks desktop! I don't know what else to try. I used to Keychain to verify the log in password is correct and it is.
....I can even copy files to the (2nd) partition on the Mobius2 (connected to my iMac) when the volume is mounted on the MacBooks desktop.
So I don't know why Time Machine keeps saying the "networked backup disk couldn't be accessed". Can anyone help? (see attached screen shots)
Jeff
Screen Shots:
https://www.dropbox.com/sh/22p4f7uu5x8suoh/AABfX-t8_sW7IVSmjgVT7jB4a?dl=0

Hi Eric,
I was able to change the permissions for "everyone" on the iMac for the connected USB drive partition. But not on the MacBook when this partition is mounted on the MacBook desktop. I get this error saying I don't have the necessary permission to change it from "No Access" to "Read & Write":
https://www.dropbox.com/s/aq3zme6ew7oatgg/MobiusTMbackup6.tiff?dl=0
I don't even understand why it says "No Access" for "everyone" when I gave "everyone" Read & Write privileges on the iMac for this drive/partition!
You said "Apple officially only supports Time Capsules as NAS backups." but on the page you sent me it says:
"You can use Time Machine with a Time Capsule, and with USB, FireWire, and Thunderbolt disks. The backup disk can be directly connected to your computer or be on a network. If the backup disk has been divided into partitions, you can use one of the partitions."
....."directly connected to your computer or be on a network" = NAS? If that's what it means Apple needs to be more clear, as my USB drive and its' partitions ARE on a my network, and I can put files on them and access them across my network.
I am trying to get a 2nd network Time Machine backup going as the Time Machine backup of my MacBook became corrupted and I could not restore my mail, even though my mail files were in there, I could restore files but I could not access my mail directory no matter what I tried, Apple has some kind of lock on it now and hides it. I had to resort to my BackBlaze backup to restore my mail, luckily BackBlaze does not hide the mail directory.
So it seems I have a $3000 iMac with a RAID 1 drive (with two brand new 4TB HGST drives) connected to it (that I bought just to improve my backups) and Time Machine and the vaunted "OS X" ("the world’s most advanced desktop operating system") can't handle it. Great.
But I do appreciate your help Eric...
Come on Apple, FIX THIS.
Jeff

Can't import cds onto itunes without computer crashing/shutting down

hi, everytime i try burn cd's onto itunes my computer either freezes or appears to shut itself down but seems to be still running, i had a similar problem when playing computer games, after a while the whole system would appear to shut down but would be still running (the screens black and nothing can be done until i literally turn it off at the plug then reboot). I think its the converting into "AAC" files it has problems with but im not sure. But if anyone can help me with this problem itd be great, cheers. (p.s. here are my computer specs.)
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Packard Bell NEC 00000000000000000000000
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: RADEON 9200 SERIES \RADEON 9200 SERIES
IDE\DiskMaxtor4R080L0_________________________RAMC1TU0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTOSHIBADVD-ROM_SD-R5002________________1033___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomH+_H___DVD-ROMDVD-41SD4.10, Bus Type SCSI, Bus Address [0,0]
SCSI\CdRomH+_H___DVD-ROMDVD-41SD4.10, Bus Type SCSI, Bus Address [1,0]
SCSI\CdRomH+_H___DVD-ROMDVD-41SD4.10, Bus Type SCSI, Bus Address [2,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: TOSHIBA DVD-ROM SD-R5002, Rev 1033
Audio CD in drive.
Found 10 songs on CD, playing time 44:54 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 04:28:47
Track 3, start time 08:38:57
Track 4, start time 11:49:60
Track 5, start time 18:07:27
Track 6, start time 22:38:30
Track 7, start time 25:52:00
Track 8, start time 30:24:00
Track 9, start time 36:30:07
Track 10, start time 39:52:12
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8 10.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

alright, ive tried importing songs that ive ripped from cds through media player onto itunes but again it crashes, i noticed when i ran the diagnostic it said "If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard" so do you think this may have something to do with it?

How can I import CDs and mp3s from my externals device to Itunes?

Hello,
I have got a real problem with ITunes. It does not import any data neither from CDs nor externals drives (mp3-drive). It is nearly impossible to do so because I haven't got the access rights. Thank you for your help.
Mathias

If you use iPhoto you can put your iPhoto Library on an external disk.
If you don't, use Image Capture (in your Applications Folder) to get the material from your camera or phone to wherever you want to put it.
To move an iPhoto Library
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

Can't import CDs into iTunes

This is a repeat of a problem that I reported back in Oct, but never got any solution. When I first installed iTunes on this computer I was able to copy a CD into iTunes with no problem. Since that time I haven't been able to copy another CD. I uninstalled iTunes and Quicktime, then installed the latest versions with no change in performance.
I really would like to change the tunes on my iPod before it wears out.

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corp. Inspiron 1000
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: SiS M650\SiS Compatible VGA
IDE\DiskFUJITSUMHT2040AT_______________________0022___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomQSICDRW/DVD_SBW242C____________________UQ81___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: QSI CDRW/DVD SBW242C, Rev UQ81
Drive is empty.

I can't import CDs I own into the iTunes library for upload into my iPod.

It appears that the files are being uploaded intothe library and the name is listed there and then the details column says no available infomration.

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corp. Inspiron 1000
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: SiS M650\SiS Compatible VGA
IDE\DiskFUJITSUMHT2040AT_______________________0022___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomQSICDRW/DVD_SBW242C____________________UQ81___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: QSI CDRW/DVD SBW242C, Rev UQ81
Drive is empty.

5.3 - can't import to a network drive

Since upgrading to 5.3, I have been having issues importing files to my NAS. I have tried a variety of ways of connecting it to the computer (through a wifi router and directly over ethernet, using SMB and AFP protocols) and I keep running into the same issue: LR works on it for a while, then tells me that all files are unsupported or damaged. Sometimes, one manages to get through and is imported correctly, but that's it.
The files are valid, Photo Mechanic imports them without problems. LR import the files correctly to the internal drive of the computer.
The main machine is a 27" iMac running OS X 10.9. The NAS is a Synology DS411j running the latest DSM (4.3).
Any ideas?

Unforunately, I've just experienced the same problem, in a very similar configuration - I have an SMB volume directly attached to an Asus router, which otherwise has been behaving perfectly. I've just made two changes to my enviornment - I have brand new Macbook running Mavericks and I've moved my photos to the drive attached to my router. So it's hard for me to access where the root cause is Mavericks or some problem Lightroom (5.3) has getting along with SMB volumes.
Interesting, when I first imported some new pictures in this configuration, I accidentally imported them to the Pictures fiolder on my Macbook. That worked fine. I then moved the folder containing the new pictures to the SMB volume from within Lightroom that that worked fine too. So the problem seems very specific to importing pictures that are already located on the SMB volume.

Help please! can't import CDs, Itunes stops working and shuts down:(

Hi All, Itunes worked fine up until couple of days ago and now when I insert a CD to import it recognises the CD but when it starts importing, itunes stops working and shuts down immediately. What do I need to do? I read the discussions but couldn't find an answer, most questions were about burning a CD so your help will be highly appreciated...many thanks indeed

Itunes worked fine up until couple of days ago and now when I insert a CD to import it recognises the CD but when it starts importing, itunes stops working and shuts down immediately.
First we need to check your precise version number, elektra. In iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen.
Do you see *iTunes 10.1.0.54* ? If so, we need to update you to version 10.1.0.56 . It probably wont appear for you in Apple Software Update if you already have a 10.1.0.54 already installed, so you'll need to download the installer from the Apple Website, as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

Can't import CDs to network volume....permissions

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