Can't Import HTMLHelp Project using Robohelp HTML RH8

We have an HTMLHelp project that contains over 1000 HTML pages that are grouped into subfolders under the main project folder. Currently, we use the HTML Workshop to create/maintain the project files and generate the master chm.  The master chm also includes baby chms that are generated using DocX or a home-grown program. Going forward, we want to start using a Help authoring tool . We downloaded a trial version of RH8.  We clicked the Import option to import the project and received the following error: "The parameter is incorrect".  I checked the forum and saw that other people also received this error message but for different reasons. Can you help us move forward so that we can evaluate RH8?  Thanks.

Welcome to the forum.
Sorry, your post fell into the "mm, take a look at the weekend" category.
I've not seen the problem you report in connection with importing a project but it's not a RoboHelp project you are importing but you are using that option.
You have CHMs so try Reverse Engineering them. See that topic on my site. Try Method 2 first.
There is also a topic on Merging Help and the RH8 version includes merging CHMs.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • Can't create new projects in RoboHelp HTML 7

    When I try to create a new projects in RoboHelp HTML 7, the
    Projects Type field is blank on the New tab of hte New Project
    dialog box. I just bought this product after using the trial
    version for 30 days. I can open the projects I created before but
    can't create new projects. Help! I need it now!

    OK, this problem is solved -- the problem was RoboSource
    Control 3.1. I realized that I had installed RoboSource Control 3.1
    during my Trial install (the option to install it is checked by
    default). By re-running the Trial download (thank God I saved it) I
    was able to uninstall RoboSource Control 3.1. (I could not
    uninstall it using the Tech Comm Suite installer or the Add/Remove
    function in the Windows Control Panel)
    Then I ran the Tech Comm Suite install and reinstalled
    RoboHelp 7 (without installing RoboSource Control 3.1).
    Now RoboHelp 7 HTML works again. Note that only the HTML
    version was screwed up -- the Word version ran OK, I just don't
    need it.
    Finally, I just want to say, Adobe Tech Support *SUCKS*.
    After spending a half hour on my initial call on Sept. 26th, "Ken"
    directed me to the Adobe Support web page and told me to enter my
    problem myself -- thanks for nothing, Ken. He promised a 24 hour
    turn around, which did not happen.
    When I called back on Sept. 29th, I wasted another hour with
    Natasha and Sam, who had me run CSClean, which wiped out my
    registry entries for Acrobat and Photoshop, forcing a reinstall of
    those products. Of course, that did not help me at all.
    Adobe, please stop outsourcing your Tech Support to India --
    those guys know nothing!
    The replies to this issue on the "Customer Support Portal"
    have been slow, indifferent and unhelpful. Shame on them!
    I'm posting this fix to this problem on this Forum, so the
    next poor slob may be able to fix their problem themselves as I
    did, 'cause Tech Support sure won't help!

  • How to upgrade RoboHelp HTML 9 version-controlled projects to RoboHelp HTML 10

    Existing Environment:
    PC 1: RoboSource Control Server
    Windows 7, 64-bit, SP1
    Adobe TCS 3.5
    RoboHelp HTML 9
    RoboSource Control 3.1 (Server install)
    Microsoft SQL Server 2005
    PC 2:  Client
    Windows 7 Enterprise, 64-bit, SP1
    Adobe TCS 3.5
    RoboHelp HTML 9
    RoboSource Control 3.1 (Client install)
    PC 3:  Client
    Windows 7 Enterprise, 64-bit, SP1
    Adobe TCS 3.5
    RoboHelp HTML 9
    RoboSource Control 3.1 (Client install)
    PC 4:  Client
    Windows 7 Enterprise, 64-bit, SP1
    Adobe TCS 3.5
    RoboHelp HTML 9
    RoboSource Control 3.1 (Client install)
    PC 5:  Client
    Windows 7 Enterprise, 64-bit, SP1
    Adobe TCS 3.5
    RoboHelp HTML 9
    RoboSource Control 3.1 (Client install)
    We are upgrading from TCS 3.5 to TCS 4. In our existing TCS 3.5 environment, we have approximately 20 RoboHelp HTML 9 projects that are under version control. Our version control system is provided through RoboSource Control 3.1/Microsoft SQL Server 2005.
    I have determined that RoboSource Control 3.1 is provided with TCS 4. Therefore, it doesn't appear that we need to worry about upgrading the version control databases or the RoboSource Control software (we had to upgrade both the version control software and the version control databases when we upgraded from RoboHelp x5 to TCS 3.5).
    So, my primary question is this: After we run the TCS 4 install, what is the recommended process for opening our existing RoboHelp HTML 9 projects from the new RoboHelp HMTL 10? As I see it, there are three potential answers:
    Delete all existing RoboHelp HTML 9 "working" folders for the projects, and use RoboHelp HTML 10 to recreate the "working" folders from the version control databases.
    Simply open the existing RoboHelp HTML 9 "working" folders for the projects using RoboHelp HTML 10.
    It doesn't matter; either of the two options above will work.

    Hi,
    I'm not really familiar with RCS, but for other source control systems I recommend the following:
    1. Make sure that all your changes are checked in and that at least on pc has the latest version of all the files before updating TCS.
    2. Run the update.
    3. Now open the project on the pc that has the latest version of all files.
    4. After update, check in the entire project.
    5. Get the latest version on all pc's using the server. (Don't open the project in the client.)
         - Mostly, I just remove the entire project from the pc's and use a GET to get updated project from the server.
    I hope the RCS supports a get all from the server, if not, please ignore the above list.
    Greet,
    Willam

  • Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

    Hello,
    I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
    At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
    With that said, I create a blank project, and then import the document.  But, when I try to generate and view a help file, I am not seeing the table of contents.  I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
    In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
    Finally, it gave me an error message and was complaining about WidgetMax:
    "Compilation failed while compiling http:\www.widgetmax.com."
    I am not sure what that is about either.
    Okay, one more question.  Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML?  It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document.  What is the best approach to making that happen?
    Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8).  Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
    Thanks for taking the time to answer the questions from a newbie.
    -J

    Hi there
    My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
    As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
    After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
    You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
    Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcererStone Blog
    RoboHelp eBooks

  • Publishing Captivate quiz using RoboHelp HTML 9

    I am trying to publish a quiz made with Captivate 4 using RoboHelp HTML 9 webhelp pro output.  The quiz is saved on a network drive and I tried to link out to it from Robohelp but that did not work so I imported the quiz html file into Robohelp and I can view the quiz using the goggle tool in Robohelp but when I publish the screen is blank.  Does anyone know what I am doing wrong and how to get it to work?  This is my first time trying to use Captivate with Robohelp. 
    Thanks,
    Chrissy

    Did you also import the SWF and JS files as well as the HTM?

  • How can I import an project .imoviemobile file to imovie 10.0.6 on my mac book for further processing

    How can I import an project .imoviemobile file to imovie 10.0.6 on my mac book for further processing?

    You can't.  (http://www.macworld.com/article/2057972/imovie-for-ios-projects-no-longer-work-o n-the-mac.html)
    Geoff.

  • Can i import Jdeveloper project into Eclipse 4.7 juno????please help me.

    can i import Jdeveloper project into Eclipse 4.7 juno????please help me.
    when i tried this it is giving some errors in project ie mismatching in configurations....!so i want soln please .

    Hi,
    first recommendation is to not use Eclipse natively but use OEPE that ships with Eclispse Juno. This way you have the IDE prepared for ADF projects. However, still the JDeveloper workspace structure does not fit the Eclipse structure.
    Frank

  • Can i import a project from final cut express

    just bought fcp (couldnt wait for X)...can I import my projects or captured video from FCE ?
    thanks

    As far as I know you can just open your FCE projects from within FCP. Only once saved, it cannot be opened with FCE any more.
    Why not duplicate a FCE project and try to open it with FCP?

  • How can you import AVCHD movies using iMovie '11?

    How can you import AVCHD movies using iMovie '11?

    H264 is one example of a codec used in MPEG-4 video encoding. Windows Media is a codec. Sorenson is a codec. DVPRO is ...etc....
    Play a source video file and do a get info on it and tell me what the audio and video details are.

  • Can't create or open a project in Robohelp HTML 8

    Hi,
    I just installed RoboHelp HTML 8.0.0.203 trial on Windows XP (SP3). It's the first RoboHelp
    version I've installed on this computer.
    No error occured during installation the program starts normally.
    1. When I try to create a new empty project the program only creates the folder with
    following files and folders:
    !SkinSubFolder!
    Adobe AIR.ssl
    default.css
    FlashHelp Pro.ssl
    FlashHelp.ssl
    Microsoft HTML Help.ssl
    testproject.cpd
    testproject.glo
    testproject.hpr
    testproject.ppf
    testproject.syn
    WebHelp Pro.ssl
    WebHelp.ssl
    At the moment when the new project file should open nothing happens not even an error
    message.
    2. When I try to open the sample project file CCC.xpj an error prompt tells me that the
    opening of the project was aborted or CCC.cpd couldn't be loaded.
    3. When I try to import a PDF (File>New>Project>Import>PDF) an "unexpected error" occures
    during conversion.
    I already reinstalled RoboHelp and I have administrator rights, but still the same problem.
    P.S. I had the same problem on another system with the Robohelp 7 trial some months ago.
    But RoboHelp X5 works fine on a third system, I consider an upgrade if the problem can be solved.

    Well I tested to install RoboHelp 8 on my machine at home where the RoboHelp 7 trial didn’t work. At first with Comodo Firewall Pro enabled and it blocked the two attempts of Windows Installer to access the internet. ->Creating a project still doesn’t work.
    Then I uninstalled Robohelp 8 and disabled the firewall. Installed Robohelp 8 again and tried to create a project but it still doesn’t work.
    Also I installed Robohelp 8 on different machines at home (XP, Vista Business, 7 Professional) all running with Zonalarm Firewall and it worked.
    But installing a new OS is no option for the company especially when everything else works fine.
    Before I opened this thread I googled some time for this problem but couldn’t find anything. This is weird because I’ve installed it on two systems which have noting in common besides both run XP.

  • How can I convert a Flare project to RoboHelp HTML 10?

    In my company, we work in RoboHelp HTML 10. We aquired a company that uses Flare for their online help project, and now it falls to me to convert it to RoboHelp. I searched online and found the converter on the Show Me The Demo site, but the download button doesn't do anything.
    Is that converter posted anywhere else? Or is there another method of converting from Flare to RoboHelp? Any help would be appreciated.

    Hi folks, sorry for the glitch in the download for the Flare to Robohelp Project Converter. I have been traveling and teaching and did not notice this post.
    Until I fix the link, please email me using the address in my Profile and I will send it via an email attachment right away.
    Sorry for the inconvenience.
    John
    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    Evergreen, Colorado
    www.showmethedemo.com

  • Importing FrameMaker Projects in RoboHelp

    Hi,
    I currently have FrameMaker 6.0 and a trial version of RoboHelp HTML 8.  I want to import FrameMaker files (.fm and .book) but get the error message "This operation cannot be completed without FrameMaker. Please instrall FrameMaker and try again"...but I have FrameMaker...
    Thanks.

    I am having the same problem. I have a RoboHelp 8 project and want to import a file from Framemaker 6.0p405.
    I even opened the Framemaker book and from there launched RoboHelp. I am still getting the message:
    "This operation cannot be completed without FrameMaker. Please install FrameMaker and try again."
    In the RoboHelp help, it says:
    "FrameMaker book files created in a version earlier than FrameMaker 6 (BK) can only be imported into RoboHelp; they cannot be linked."
    So, I'm assuming that I should be able to import a Framemaker 6 file into RoboHelp 8.
    Best regards,
    Debbie

  • Import InDesign files into RoboHelp HTML

    Hello,
    My company is moving toward online help. We currently use InDesign to author our manuals and then export them to pdf for publication. I've been on the phone with Adobe trying to see if there's a way to easily import InDesign into RoboHelp. We're on an older version of RoboHelp, so I'm told this is possible, but I can't get any help until we buy RoboHelp9. I know that we can import our pdfs into RoboHelp--I'm just wondering if there's a way to import InDesign files directly into RoboHelp. Has anyone tried to do this? Anyone have any suggestions? It seems these two programs should play nice together, doesn't it?
    Louley

    Hi there
    To my knowledge it is not possible to accomplish. I've been using RoboHelp since 1992 and I've never seen it done.
    The only way I can fathom it working would be if InDesign could save as an HTML page. Then import the HTML. Or possibly produce a PDF from InDesign, then import that. But even importing the PDF may not give you the results you want.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7, 8 or 9 within the day!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • Library project errors and imports of projects using them

    So this is something that I have put up with in FB for a long time now, but I decided to try doing some research today to see if there is a workaround as it is very annoying. Unfortunately I couldn't find anything.
    I attempted to file a bug/feature request, but it turns out that for some unknown reason FB is the only Adobe application that gives a link to another url (http://bugs.adobe.com/flex/) and, today at least, the link is dead so I have to post here instead.
    The problem is with library projects (which I love by the way). I use them a great deal and for more than just creating standalone APIs. As do many others, I like to have the core of many of my cross-platform projects in a library so that I can create other ‘harness’ projects for different runtimes and use the same bulk code. This way I can just write code in each master project that is particular to that runtime be it air or web or whatever - this is a great bit of functionality that I would really miss were it not there.
    As a result of this workflow however, I am often working in the library project directly in order to update all versions of a project. The problem arises when there is an error in the library project. When this happens, all the projects reading from the library lose all linkages to the swc and as a result the problem tab fills up with hundreds of problems that don’t exist, because as far as those projects are now concerned the swc no longer exists.
    Now I understand why this happens but surely FB could be made to understand what is going on and override (what I assume is) the compiler’s behaviour, and just not display these errors.
    This whole thing is exacerbated by (and may not even be that big a problem where it not for) the fact that I am forced to turn off 'build automatically' due to the 4.7 crash bug that has been reported here numerous times. Because of this I tend to write large chunks of code between each compile so I don't instantly know what has broken.
    Please save the feature that I enjoy so much by either getting FB to deal with the situation better or by fixing the crash bug so I can use ‘build automatically’ again… or god forbid… fix both!! I can dream. J
    If anyone has any good tips regarding this please let me know.
    Many thanks,
    James

    Can I then delete the project from the hard drive (as it's now in the library?) or will that delete the whole thing forever?
    That depends on how you did import the projects.  If your images are referenced they might still be stored in the previous projects, but if your library is managed, then it will be save to delete the projects you already imported.

  • Can't import Flex project

    I wonder if someone can  help me with this.  I am using FlexBuilder 3.  I am unable to import my project from one laptop to another.  The old laptop had CF8 and the new has CF9 so I’m not sure if this is the problem. When I try to import an archive I exported from the CF8 laptop, I get the prompt to update the path variables.  It accepts the path to ColdFusion9 but will not accept the web root.  I have tried C:\inetpub\wwwroot but it gives error message saying ‘the selected web root folder does not exist’.  I also tried C:\inetpub and C:\ColdFusion9\wwwroot. 
    I’m stumped at this point and desperate to get this imported.  I have been having a nightmare trying to migrate this application from CF8, Windows Server 2003, IIS 6 to CF9, Windows Server 2008, IIS7.5.  We are also using SSL so from what I’ve read I will have to recompile all these swfs with some changed XML config files.  But of course, the first step is getting the app into FlexBuilder.

    Thanks for the reply drkstr_1. I've got IIS working (I think) since the CF app comes up fine and I can surf about.  It's the flex grids I have that won't work. I get: "Destination 'ColdFusion' not accessible over channel 'my-cfamf-secure'".  Actually, the flex grids DO work with http, but they don't work using https.  I had found information to add secure channel info to the remoting-config.xml and services-config.xml files.  Once those channels are added, I need to recompile the swfs.  But first is to get the project into this new laptop FlexBuilder.  I'm using C:\inetpub\wwwroot for my websites.  And here is what I'm trying to follow for the recompiling and reconfiguring: http://blog.crankybit.com/flex-remoting-over-ssl/

Maybe you are looking for

  • My iPod Video is not being read as an iPod Video

    I have an iPod video 5th generation, and since I restored it, the video and photo tabs do not show up. It's being read as an earlier type of iPod than it is. I am getting very angry about this, especially since I bought it new.

  • InDesign CS3 wants a file it already has

    InDesign CS3 has begun quitting on startup, saying it's missing the file /Library/Application Support/Adobe/Type Support/Unicode/Mappings/Adobe/Mac/ROMAN.TXT - but it's not. The file is there, right where it's supposed to be. What gives? I've relaunc

  • T/X model SORTing Find/Search results from Most Current Entry

    Have the Palm T/X model, and use the FIND/search function constantly. The results always come up from the earliest (oldest) entry to the most current. This is a major league pain-in-the-butt especially when there are tons of entries to go thru to get

  • OT: formatting in this forum

    I just wrote two post. In one of them, the line breaks was preserved, in the other everything went into a sigle line. WHY does it happen? What can I do for my line breaks never get lost?

  • SunONE Web Server 6.1 on linux: can't create a new server

    Hi all When we try to create a new server from the Admin server ("Add Server" button), and after fill the form and click OK, we get the following error in the "errors" log file of the admin server: [23/Oct/2003:11:25:35] failure (14588): for host 10.