Can't Import: Import Photos and Videos Grayed Out

This is perplexing.   I had this problem in LR3 so I decided to upgrade to LR4 thinking it will be better but same result.  I can't import at all.  Import Photos and Videos Button in the dropdown is grayed out.  Import button is also grayed out!  I can't do anything!
By the way, I'm using Mountain Lion.

Have you tried resetting the Preferences file?
Instructions can be found here:
http://www.lightroomforums.net/showthread.php?14226-Resetting-(or-Trashing-)-the-Lightroom -Preferences-file

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