Can't import iTunes backup disc onto 2nd PC - error code (-69)

Hi, I've taken a data file backup CD from iTunes on my desktop and tried to import it into iTunes on my laptop. Have done this successfully before but this time I get "unkown error (-69)" in iTunes on the laptop and the CD won't open in iTunes. Both PCs are running the same version of iTunes (6.0.4.2); I can read the CD in Windows Explorer on the laptop, and the CD opens in iTunes on the desktop wihout any problem.
Any further info required?
Thanks in advance for your help
Asus A6B00U   Windows XP  
Asus A6B00U   Windows XP  

I re-burned the backup disk using a brand new CD and iTunes on the laptop has opened it OK.

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