Can''t import MP3 to slideshow in Premiere Elements 12

I get an error message Unable to add the audio file. The selected file cannot be played your system does not have the required compressor/ decompressor or codec is not installed.

What computer operating system is your Premiere Elements 12 running on? 7 ultimate home
Have you updated 12 to the 12.1 Update using the opened project's Help Menu/Update?
Elements Organizer 12.0.0.0
Core Version: 12.1 (20140303.12.1.49334)
Language Version: 12.0 (20130925.r.43436)
Current Catalog:
Catalog Name: Adobe Elements 12
Catalog Location: C:\Users\SKI\AppData\Roaming\Adobe\Elements Organizer\Catalogs\Adobe Elements 12\
Catalog Size: 136.1MB
Catalog Cache Size: 1.6GB
System:
Operating System Name: Windows 7
Operating System Version: 6.1
System Architecture: Intel CPU Family:6 Model:7 Stepping:10 with MMX, SSE Integer, SSE FP
Built-in Memory: 5.9GB
Free Memory: 1.6GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: 11.0
Adobe Acrobat Version: 10.1
CD and DVD drives:
F: (ATAPI iHAS224 BUS: 2 ID: 2 Firmware: A)
G: (PLDS DVD+-RW BUS: 2 ID: 2 Firmware: DH-16A6S)
Where are you trying to import this .mp3 files...into a Premiere Elements 12/12.1 project Expert or Quick workspace or into the Elements Organizer 12 Slideshow Editor?  Elements Organizer 12 Slideshow Editor
Is this music from iTunes? Is the file extension m4a or actually .mp3. mp3 From Amazon

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