Can't import mp4

I am trying to add a couple of mp4 clips to a Keynote presentation. This is something I've done in previous versions of Keynote (I'm running 4.03) with no problems. Now when I drag & drop the mp4 into the slide, no box or video appears and on playing it I can hear the sound but only see a blank screen. Any suggestions?

Same problem here. Any fix thus far?

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