Can't import old CD's, Help!!!!!!

I can't import old CD's. I've upgraded my dvd drive, I've reinstalled itunes, I've upgraded to the latest version of itunes and I still can't get all my CD's in my library. Whenever I try to import songs from CD's from 2000 and older itunes freezes and I have to unplug my computer. For the amount of money you spend on this thing and all the hype about it it surely isn't worth the money. No one at apple seems to know what the problem is, they claim they never heard this problem, but this message board is full of people with the same problem. Do anyone have any answer to this nagging problem?

Thanks for the suggestion. CD's are clean; no finger prints or dust. Still can't import into iTunes. A little background-- I had iTunes on a PC previously. When I transferred the library to my MacBook, I noticed some CD's were not transferred. This is one of the CD's I had in iTunes on my PC, but is now not in iTunes on my MacBook. Why can I not add this and some other CD's to iTunes on my MacBook?

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