Can't import or purchase music to itunes

Can anyone help - I'm having problems downloading music from itunes store and also importing albums onto my itunes. This problem has just happened recently. I get error message 5000 when trying to purchase from itunes saying I'm not authorised to do so, I get the same non authorised nonsense when I try to import. Any assistance would be greatly appreciated. Thanks

iTunes for Mac (unlike iTunes for Windows) cannot convert WMA files. You will need to use another Mac program, such as EasyWMA, to convert them into an iTunes compatible format.

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