Can't import pictures from iphone 5

I can't import pictures from my iphone 5 even though they are stored on my computer. I get the message "nothing has been imported. The file(s) selected to import did not contain any supported file types, or the files are already in this catalog."  I've been able to do it until this time.  Any ideas?

1. make sure phone is not locked (passcode locked) when you connect.
2. odds are you (or somebody) changed a setting in windows to not pull up that window anymore by default.
3. after plugging in, go to My Computer and you should see it listed as a camera/scanner. Just go double click it and get into the pictures and copy off manually. Right click it and I think there you can tell Windows how to act when plugged in.

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