Can't increase volume limit

My earphones are plugged in all the way. I went to settings, volume limit and when I press the click wheel nothing happens. The limit just stays at the lowest. I don't have a combination on it. Thanks for any help you can give.

elltee wrote:
*My earphones are plugged in all the way.* I went to settings, volume limit and when I press the click wheel nothing happens. The limit just stays at the lowest. I don't have a combination on it. Thanks for any help you can give.
If the white part of the earplugs are touching the iPod and you are still having volume issues, try resetting the iPod or do a restore. Instructions are in the iPod nano (5th generation) - User Guide
Otherwise, you will need to call iPod tech support U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) or take your iPod to an Apple Store for testing incase it's a hardware problem.
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

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