Can't initiate factory restore

The sound card on my recently-inherited Toshiba satellite L655D-S5050 has been malfunctioning so I want to try to repair it via factory restore, except I can't find/access the factory image. Seriously, I've tried everything. The boot menu, the setup utilities, the recovery menu, the BIOS, and nothing works. I reinstalled Windows 7 via DVD and now the NETWORK ADAPTER isn't working in the same manner as the sound card, i.e. it's vanished from the device manager--which doesn't make sense as I was using the internet literally a minute before I started reinstalling windows. Any assistance is greatly appreciated.
PS A tangential question is, will the factory restore actually repair the sound card? It's spontaneously repaired itself a couple of times so I think there may be hope for it.

Satellite L655D-S5050
An easy way is to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba. Scroll down to Get Recovery Media here .
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 71 of the User's Guide.
Satellite L640/L650 Series User’s Guide
-Jerry

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Can't do factory restore & only disks that keep ejecting are the osx install and apps disks

First of all let me say, this is my first Apple computer and I'm not experienced in forums. Please do not read rudeness into what is actually frustration at searching forever for a solution and trying not to wish I had been talked into an Apple. With that said....
I've had my iMac for about a year and a half. We had lost our internet and were using a hotspot for awhile so we could look for another provider and get online if we needed to. One day I signed on and, we didn't have an isp mind you, but the browser opened up to the dominant isp in this area saying a virus was detected coming from this iMac address? I thought that was strange and panicked so decided to do what I would on a pc, just restore the whole thing to factory settings. Everything was going smooth, (my updates were at 10.6.8 at the time)... when I restored I was back at 10.6.2. (osx disk) I was doing systems updates and one apparently hung.... when told to restart, I did... but the computer would never boot back up. It would turn on.... go to gray screen... then blue screen... then shut off. I couldn't boot in safe mode, pram reset did nothing, smc reset did nothing, couldn't hold 'd' to get to diagnostics, couldn't boot to recovery... it kept spitting out disks after trying to read them... with all those solutions I found online and nothing helping I had to call Apple... they couldn't help over the phone because Apple Care expired, unless I purchased help... this frustrated me because every where I found my problem and a different solution their Apple Care had expired too.... so had to set an appt at an Apple store.
So took it in to Apple, just got it back yesterday. I let them know I was restoring to factory settings so wasn't worried about losing anything. When I picked it up, I was told no charge... it was a software issue they saw where it hung and fixed it. I tried to ask questions about the 'software repair' but they didn't seem to want to answer my questions. It just says 'software repair' on my order. So I asked 'okay, so it's back to factory settings like when I bought it?' I was told yes and I said great that was my goal anyway. I get home and it's NOT like when I first purchased it or like a factory restore. Everything I was doing before it crashed is on there. So I'm back to trying to do a factory restore. But for some reason now, it seems the only disks that keep self ejecting are the osx install and application disks. I still can't do a boot recovery, AHT, or 'c' boot... since the apple disks eject I can't use start up to get to them.
I find it odd that both the oxc install disk and applications disk would be damaged at the same time when they both previously worked. I called the Apple Store where I took it to talk to the geniuses that worked on it because I had a question about the repair they did....
Apple: I'm sorry we don't offer tech support
Me: I understand but I had a question about the repair done from there the other day
Apple: We are just a store and can't answer tech questions
Me: I understand and get that but since I took my mac to your store to be worked on I thought I could ask the person that worked on it a question about the 'software repair' and meaning and what software was repaired
Apple: No you will have to set another apt to bring your computer in if you are still having problems
Me: UGHHHHHH (pulling hair out)
So (a little late huh?) to make a long story short giving what I stated above:
Why is it, only the osx install and application disks not working now? They worked before taking it to Apple
What can I do at this point?
Can you do a factory restore without disks on a Mac?
If by chance both disk did for some reason go out, how do I get them replaced?
If I gave TMI without enough important info let me know.
My OS X install disk says version 10.6.2 on it
About this Mac currently says Mac OS X version 10.6.8
Batteries died on keyboard and mouse so am using usb wired keyboard and mouse
At some point I had used bootcamp and then later found parallels so I could install a Corel product and keep using... could some windows files be messing something up in there somewhere?
It used to say Mac OS X Version 10.6.8 and I could have sworn I saw it said 'snow leopard' in there somewhere, now I can't even find that word in search on the computer. Long post I know but trying to set what was going on at the time I took it in.
I'm not sure what else needs to be added to get this to the correct thread or help. As I stated my goal is to have it like I just pulled it out of the box for the first time so no solution will scare me off about loss of data.
Thanks for any help.

Wow, sorry to hear of your experience. Seems strange that your disk would just eject like they did. It could be a lot of things but more than likely you just kind of have to start all over.
What I would do is insert your system disk and instead of going immediately to an install I would go to disk utility and erase the drive. That will erase everything on the disk and give you a new blank disk to start with. After that I would try to reinstall the system. Assuming that goes well then you should be restored to where it was when you purchased it. After that you can reinstall all your applications or personal files. I hope you have good backups.
I remember one time I was having a similar problem and don't ask my why I did it but I actually could not get it to install a system. I removed both of my ram sticks, shut the computer down for about 10 minutes including unplugging it from the wall plug, then reinstalled the ram, plugged it back in and started up from the system disk and all worked just fine. To this day I have no idea if pulling the ram helped but I have never had to do it since and for some dumb reason that solved the problem I was having, which is the same problem you are having now. Call it voodoo but it worked.
Good Luck!!
Message was edited by: Al Van Malsen

Can't find factory restore CD

Laptop is a Satellite A105-S2201.
The last time I saw it was last year-ish, when the laptop broke and I sent it in to Fry's (electronics place). Don't remember if I ever got it back, even.
I looked everywhere I could think of,
Is there any way to replace it/Can anyone make suggestions of where to look?
(and my mom says "factory restore CD, factory restore CD" but what is it really called?)

hinagatacamui wrote:
Laptop is a Satellite A105-S2201.
The last time I saw it was last year-ish, when the laptop broke and I sent it in to Fry's (electronics place). Don't remember if I ever got it back, even.
I looked everywhere I could think of,
Is there any way to replace it/Can anyone make suggestions of where to look?
(and my mom says "factory restore CD, factory restore CD" but what is it really called?)
Toshiba calls it 'recovery media', although 'factory restore CD' is also correct, and the most common usage here is 'recovery disk'.
Replacement media can be ordered by calling Toshiba Customer Service at 1-800-457-7777. The cost is $24.95. You'll need the laptop serial number from the tag on the bottom.

I just installed ios8 on my ipad. its is now asking me to rerstore my ipad on itunes to a factory restore and that all my data and photos will be lost. how can I reverse this?

I just installed the new IOS 8 . My I pad is now asking me to plug into ITunes . Once I plugged into ITunes I get a message to restore to it's factory settings.
will I lose all my data. photographs etc

You can do a factory restore and then restore from a backup after you've upgraded. I just did this with my mom's iPad, but you had to have either an iTunes backup or iCloud backup to do the restore. If you don't have the backup, could be that a lot of your apps and music are still available, but your settings are lost. Your most recent 1000 pics or so would still be in photostream, so you'd want to rescue them back to your recent pictures folder. Your mail, contacts, reminders, notes, are all already probably in icloud or another cloud provider for those services, just need to reenter your login information. If you do secure backups, a lot of the setup is restored, without backup, you'd need to log back in to those services like twitter, facebook, etc to see your info there.

X61s (7668CTO) blue screens during factory restore

How can I get factory restore discs that actually work? My X61s was purchased with a Vista Ultimate OEM (32-bit) installation, but when I attempted to do a factory restore this weekend using the recovery disks with the laptop, the recovery process complained that the second disk was not the correct disk. If I follow the prompts to continue it blue screens with a "Page Fault in non-paged area" error. I then tried to use the version on the recovery partition (not the created discs) but it also blue screens with the "Page Fault in non-Paged area."
How can I get factory restore disks that actually work to recover my Vista Ultimate OEM installation to the factory settings? I am (just barely) still inside my warranty period, so want to get this resolved ASAP. The only other recovery CDs it came with are for XP, but the laptop was purchased and shipped with Vista Ultimate and I don't want to downgrade to XP.
I could no longer boot into Windows or do a factory recovery. I have installed Linux so I can work again, but I would like to have the option of booting Vista if I need it.
Thanks for any help/guidance,
~ Daniel
Edit: ACK - just realized this posted in T Series instead of X Series --- sorry, will post in X Series
Message Edited by Jarboed on 12-16-2008 08:13 AM

Hello pdpan,
please refer to this microsoft article and use the usb drive from you brother and a XP disc.
Perhaps the windows repair option will bring you back to work.
Another question what will happen if you hit blue button at start up?
Message Edited by Agotthelf on 29-05-2009 10:00 AM
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X61s (7668CTO) blue screens during factory restore - how to get working restore discs?

How can I get factory restore discs that actually work? My X61s was purchased with a Vista Ultimate OEM (32-bit) installation, but when I attempted to do a factory restore this weekend using the recovery disks with the laptop, the recovery process complained that the second disk was not the correct disk. If I follow the prompts to continue it blue screens with a "Page Fault in Non-Paged area" error. I then tried to use the version on the recovery partition (not the created discs) but it also blue screens with the "Page Fault in Non-Paged area."
How can I get factory restore disks that actually work to recover my Vista Ultimate OEM installation to the factory settings? I am (just barely) still inside my warranty period, so want to get this resolved ASAP. The only other recovery CDs it came with are for XP, but the laptop was purchased and shipped with Vista Ultimate and I don't want to downgrade to XP (if those discs still work).
I could no longer boot into Windows or do a factory recovery. I have installed Linux so I can work again, but I would like to have the option of booting Vista if I need it.
Thanks for any help/guidance,
~ Daniel
Message Edited by Jarboed on 12-16-2008 12:18 PM
Message Edited by Jarboed on 12-16-2008 12:20 PM

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I came across your post about the System Recovery, and wanted to help! To start, can you provide me with the Product Number and Operating System of your notebook? You can use these links to help you find the Product Number and Operating System:
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running? In the meantime, please review the following documents, as they may help to resolve the issue for you:HP PCs - Troubleshooting HP System Recovery Problems (Windows 8)HP PCs - Troubleshooting HP System Recovery Problems (Windows 7) Please let me know if this information was helpful by clicking the thumbs up below.
Regards!

My cousin updated her iPad 2 to 7.1 and it said to go to iTunes so she used my Mac. It said to do a FACTORY RESTORE! HELP ! She can't get into her iPad at all.

After my cousin from California did an update on her iPad to 7.1 she could not start her iPad. It had only a message to hook it up to iTunes. She had to use my Mac to do it and it said she had to do a FACTORY RESTORE. This would mean she would lose everything!!! She does have her photos on her iPhone but other things are not backed up on the cloud. Is there a way for her to un up grade her iPad so she doesn't have to go through the loss of everything? Is there some way she can link her phone to her iPad to get the stuff off her iPad to the cloud first to save it and THEN to the factory restore? Any help would be appreciated.
She really wishes she had NEVER upgraded the software :-(
Can she use my MAC to save things to a file and then a USB drive for a worse case scenario????? But how do we dump the info if we can't see it since the iPad is frozen?
Any and all help is appreciated.
SKMOORE for my cousin Jane --first time we have seen each other in 40 years and we are the only ones in the family who are tech junkies and THIS happens.

Hey cbehr123,
Try the steps suggested in the following article to help you address this issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
You can also use the following article to help you troubleshoot further if you are receiving an error code:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Can't update or factory restore Apple TV

I noticed the Apple TV I just bought for my Living Room hadn't updated to 1.1 even though I'd ran the installer a couple of weeks ago. So I tried running it again - I gave it the "Update Now" prompt, it restarted and when it rebooted I was still stuck on 1.0.
So I then tried to run diagnostics or at worse a factory reset. I pressed the Menu and minus keys on the remote, the Apple TV flashed orange and went into the restart. But instead of presenting me with the factory restore/diagnostics menu it just went right back to the main screen.
I'm not sure what's going on with it. It works fine otherwise, but I can't seem to update or run diagnostics on it. Anyone have any suggestions?

I also was able to complete the download after removing the Ethernet cable and connecting via wireless to my router. This also fixed my problem of not being able to view my Photo Stream

I want to do a factory restore on my iphone 4s but I do not want to the iOS6. If I back up, can then restore backup and keep iOS5 since a factory restore will automatically upgrade me?

I want to do a factory restore on my iphone 4s but I do not want to the iOS6. If I back up, can then restore backup and keep iOS5 since a factory restore will automatically upgrade me?

Found the answer myself. Thanks for the help!

HT201412 I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avai

I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avail. HELP

I had a similar issue and it was password case sensitive issue

Can't factory restore my Apple TV

After a failed sync, I have been trying to get my AppleTV working again. On startup, I get the startup sequence where I can ultimately choose Reset, Diagnostics or Factory Restore. Reset ends up back at the same screen. Diagnostics says everything is OK and Factory Restore fails and tells me to try again or come here! I am stuck with a brick; any ideas how to break through this problem?
My Apple TV was bought recently with v1.1 since upgraded to v2.
Any help gratefully received,Thanks.

Thanks for the ideas, but...
No, nothing but a plain vanilla AppleTV that has just been upgraded to v2 via its own update service
I have just tried the 'menu + -' restart. All that does is take me to the screen that tells me I can restart, run diagnostics or factory restore. The problem is if I 'restart' I just end up at the same screen. 'Diagnostics' says everything is fine and when I try and 'factory restore' it fails. So you can see I am stuck and unable to get to the working AppleTV system.
Here's hoping!

HT200241 Can Apple Configurator deploy and modify Apple TV iOS 6.0 settings? For instance, what if I wanted to submit a 'reset all settings' command, but not a 'factory restore'?

Can Apple Configurator deploy and modify Apple TV iOS 6.0 settings? For instance, what if I wanted to submit a 'reset all settings' command, but not a 'factory restore'?

Did you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC

TS1814 Can i reset my phone or factory restore my phone and retrieve my data without a computer.

Can i reset my phone or factory restore my phone and retrieve my data without a computer.

No, you need a computer. Or take the device to an Apple store.

I want to know what i tunes can and cannot do e.g if i lose my iphone and some one does a factory restore would i still be able to track the iphone?

i just got a new i phone and i cloud came up and i wanted to know weather i can still find my iphone if i do lose it when someone has done a factory restore on it ? and what would stop me from finding it

iTunes can't prevent it from being restored. A feature of iCloud is Find my iPhone, which must be enabled under Settings > iCloud, and will let you remotely track it, as well as send a message, play a sound, lock with a passcode, or wipe it remotely; either at http://icloud.com or on another iDevice's Find my iPhone app (free on the App Store).
Find my iPhone can be disabled by thieves if they:
Remove the SIM card from the phone
Turn it off
Restore it
Disable Location Services
Put it in Airplane Mode
Turn of Find my iPhone
You can stop some of these options by going to Settings > General > Restrictions and set a passcode just for restrictions. Then under "Allow changes to..." turn Location and Accounts OFF. If you ever need to make changes you would need to enter the passcode and disable restrictions.

I've done an update on 7/25/11 as requested by itunes since I've done the update I've lost all my music and videos; also I've lost my USB drivers. What can I do to restore my 2nd Gen Ipod touch to factory?

I've done an update on 7/25/11 as requested by Itunes. Since I've done the update I've lost all my music, videos and icons. I also can't connect to any PC via the USB port. What can I do to restore my 2nd Generation Ipod Touch back to factory?

I also have a 2nd generation iPod and when the new version was being advertised on the home page, I clicked on it. And I saw that the update was compatible with iPod touch 3rd and 4th generation, iPad 1 and 2, and all the iPhones. But it wasn't compatible with iPod touch 2nd generation. So you downloaded an update which wasn't compatible with your iPod. I'm sorry.

Can't initiate factory restore

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