Can't input serial number
I am not able to type any letters when asked for serial number on installing cs5.5 . but it does type numbers. So I cant install program. I'm reinstalling after hard drive replacement so I've had it installed before. I can't understand. I've also had trouble with flash player not installing and on adobe's website not being able to type in password. I'm running win 7 64 os. what is causing this with adobe products?
There are normally no letters in serial numbers, just 6 sets of 4 numbers.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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Can't input Serial number for Apple Remote Desktop 3
I've just finished installing a new MacPro with OSX 10.4.8 and all software updates. Hardware includes wireless keyboard and mouse otherwise it's a vanilla machine. I installed ARD 3 and attepmted to input the serial number. The field will only accept lower case letters and numbers but the serial is listed in all upper case. ARD says invalid serial number. I tried with a USB keyboard as well but "no-go." Will someone please help me. Thank you
Thank you for your reply... I resolved this issue about 5 minutes before I saw your response. When I had installed ARD3, ARD2.2 remained installed rather than being overwritten as I expected. When I started ARD, it was ARD2 that actually started and it did require lower case serial number. I removed all ARD instances, reinstalled and it took the correct SN. Dumb Technician error. Thank you.
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Can't get serial number for Photoshop Elements. I'm logged in. I have a redemption code and also codes on the back of the box. nothing works and am running in circles. I want to install and use it and can't because I can't get the correct serial number. On the front of the box it says use the card (with redemptiom code to receive the serial number.HELP!!!
Dear Brian,
I activated my product in August of 2014. I had it a few months, October, when my computer crashed. Therefore I had to go back to Adobe tell them what happened, and then until December I had noticed that it said that I had a trial copy. I was not worried, as I had the serial number. it was working, but in January I got a message that my "trial" copy had expired.
At that time I had contacted Adobe and was told that because it was beyond the 3 months, they would no longer help me.
Therefore, at one point, when the computer crashed, I had not deactivated the program. But Adobe had gotten it working for me again.
I do not know what happened between October and December to have changed the software from a real copy to a trial copy.
Now to your patient questions.
As you wrote, that is what happens to the point of getting the trial copy, but when I follow the process through, I get a message that my "trial copy has expired". When I go the the editor, the whole process loops again, sign in, trial copy, licence page, add serial number, then the message that the trial has expired.
When I got that message the first few times months ago, I went back to the Adobe web site and downloaded another copy. (I have done this numerous times) It still said that I had a trial copy and that it had expired, there is a box to licence this software, when I click that, I have to sign in again, This time I also had gone to the Adobe web site signed in and left it open, while I put in the serial number, hoping that would help (have also tried that before). It waits and then the Editor/Organized box comes up again. When I go to the Editor, it tells me that this is a trial copy which has expired and it starts all over again.
I was so frustrated, that I waited a couple of months to try it again. The thinking was that there was some glitch that would work it self out and I could again down load a clean copy of the original, not a trial. (I do not know how I keep getting a trial copy of PSE 12, as it is not even offered on the site.)
The crazy thing is this morning when I turned on my computer, I had an update for the Adobe PSE 12 and Camera Raw. Probably because I had downloaded a copy again.
When I go the the web site to down load a copy of the PSE !2, I am doing it from the My accounts/ products page and downloads. I have left the web page open to copy the serial number from that page, although it always matches my notes.
ThanksT -
serial code invalid for downloading 9.0 on one computer, and can't find serial number of acrobat xi on other computer?
Lost information
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
-http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?
Please stop making multiple posts on the same subject.. This is the third thread you have created in a short space of time asking the same question.
Please read the answers given in this thread you posted...
https://discussions.apple.com/thread/5311324?tstart=0 -
During last year, I purchased Elements and Premeire Elements 12 online from Adobe. Want to reload both, but can't readily find serial number. How do I check the date products were purchased and where the serial number is?
Hi,
Depends where and how you purchased them. I don't believe you can get the serial number / product key out of the software at all. If you bought from Adobe online you can log into your account and should be able to get them from there.
Flano -
Is there a link that I can enter a serial number to see if an apple product is swwtolen?
I am looking to find out if and where there is a website I can enter a serial number to find out if a 2005 mac mini is stolen?
Hi, no central place, but here's another one...
http://www.powermax.com/stolen/ -
How can i get serial number on my photoshop from creative cloud
how can I get serial number on my photoshop from creative cloud
Creative Cloud applications aren’t licensed with a serial number, they are licensed by logging into CC.
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I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?
If you never bought the product then you cannot get the serial number.
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Hello
I have used the trial version of Dreamweaver and Photoshop; Both have then expired. When I try to purchase an yearly suscribption, during the process, there is step 3 which ask le to enter the serial number, but I do not have access to these number anymore. What should I do?
ThnaksHello
Your answer is not fixing the pb I’m facing; Attached a screen shot of the issue I face.. Can you help urgently please? thanks
Le 17 avr. 2015 à 18:57, jomarielawrence <[email protected]> a écrit :
Hello. My trial version of PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative
jomarielawrence <https://forums.adobe.com/people/jomarielawrence?et=watches.email.outcome> marked Sumit Singh <https://forums.adobe.com/people/Sumit+Singh?et=watches.email.outcome>'s reply on Hello. My trial version of PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/7447312?et=watches.email.outcome#7447312>
Marked as helpful:
Hi Jean,
Please refer the solutions given in the following help article.
https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html <https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html>
Hope this helps.
Regards,
Sumit Singh
Following Hello. My trial version of PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> in these streams: Inbox -
Can a Windows serial number be used on a Mac for CS6?
I recently purchased CS6 for a Mac and the seller accidentally sent me a Windows package. If I download CS6 from Adobe, can this same serial number be used to activate the programs on my Mac or do I need a Mac package with matching serial number? Thanks in advance.
[discussion moved to Downloading, Installing, Setting Up forum]
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I downloaded Adobe lightroom 4 and cannot find the serial number. Does anyone know where I can find the serial number?
Perhaps you should ACTUALLY READ THE LINK VARJAK POSTED!!!
gregbartgis wrote:
I also downloaded LR4. It was a paid app - $79.99. I wasn't assigned a serial number
Correct.
Mac app store software does not contain serial numbers since they are linked to your AppleID.
which means I can't upgrade to LR5 through Adobe.
Yes, you can.
Purchase the upgrade.
When when you run the LR5 installer it will see you have the Mac app store version and it will get a serial number from Adobe to use for LR5.
Very helpful - if there were a serial number!!!!
There will be a serial number WHEN YOU RUN THE INSTALLER!
It will get one from Adobe.
You're welcome! -
Can't get serial number required to install software?
I can't get serial number to install software
if this doesn't help solve the problem, specify the problem: http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
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Can't find serial number for iTunes
Can't find serial number for iTunes! I need it and I can't find it... Where do you find it in the new updated versions?? Help!
ThanksApple provide limited phone support with their hardware, not iTunes. If it is an iTunes issue then describe it here and perhaps we can help. If it is a hardware issue and you have registered your product then you should be able to locate the serial number and check on your warranty/support options at https://supportprofile.apple.com/
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Just bought Elements 13. Input serial number (starting 1057), which is not recognised and the installation stalls here. Urgent help please...
Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?
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