Can't instal photoshop CS5 extended because of "subscription error"?
Hi everyone!
I recently downloaded Photoshop CS5.1 on adobe.com and everything went well. I entered my serial number but at the end of the installation it says:
"We are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition". It forces me to close the window and I just can't instal the program.
Has anyone got an idea what this is and means? And how can I fix this so I can finally use photoshop???
Thanks!
DebodeQ
I'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.
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2015-01-13 00:33:25 [15844] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-13 00:33:25 [15844] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-13 00:33:25 [15844] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-13 00:33:25 [15844] AMT: Virtualization Turned off
2015-01-13 00:33:25 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] PCDService: PCD Service in threaded mode
2015-01-13 00:33:25 [15844] performance: AMTPreObtainProductLicense took 100.920700 ms
2015-01-13 00:33:25 [15844] PCD thread: PCD thread started
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] AMT: App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-13 00:33:26 [15844] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: config: Host app was installed, using installed license configuration.
2015-01-13 00:33:26 [15844] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:26 [15844] config: Setting current license to the driver at startup because no mapping was found.
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-13 00:33:26 [15844] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current locale code: ALL
2015-01-13 00:33:26 [15844] config: Done loading configuration
2015-01-13 00:33:26 [15844] AMT: Locale from PCD [0] = en_US
2015-01-13 00:33:26 [15844] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Setting insalled locales
2015-01-13 00:33:26 [15844] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Application can be serialized (sif file found).
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-13 00:33:26 [15844] AMT: Application state initialized. Obtaining Product License.
2015-01-13 00:33:26 [15844] AMT: Obtaining client features from cache.
2015-01-13 00:33:26 [15844] AMT: Obtaining client product info from cache.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Running in PROV_APP
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: Using default media policy RET
2015-01-13 00:33:26 [15844] uiswitch: EULA has already been accepted.
2015-01-13 00:33:26 [15844] AMT: This is a subsequent launch. Deferring services.
2015-01-13 00:33:26 [15844] performance: AMTObtainProductLicense took 228.702499 ms
2015-01-13 00:33:48 [15844] AMT: Pre-Validating Product License.
2015-01-13 00:33:48 [15844] AMT: Services not yet loaded in this session.
2015-01-13 00:33:48 [15844] AMT: Loading services in background to get ready for Validate call.
2015-01-13 00:33:48 [15844] AMT: Spawning background thread to load services.
2015-01-13 00:33:48 [15844] performance: AMTPreValidateProductLicense took 10.070942 ms
2015-01-13 00:33:48 [15844] AMT: Starting work on prevalidate thread.
2015-01-13 00:33:48 [15844] AMT: AMT: PreValidating Product License.
2015-01-13 00:33:48 [15844] AMT: Launch Workflow not yet done in this session.
2015-01-13 00:33:48 [15844] AMT: Starting Background Subsequent Launch Workflow
2015-01-13 00:33:48 [15844] AMT: Starting ALM workflow.
2015-01-13 00:33:48 [15844] AMT: Initializing ALM for serialized activation.
2015-01-13 00:33:48 [15844] ALMService: Initializing as licensed app
2015-01-13 00:33:48 [15844] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-13 00:33:48 [15844] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-13 00:33:48 [15844] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-13 00:33:48 [15844] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-13 00:33:48 [15844] ALM: _info_: Host app is Licensable App
2015-01-13 00:33:48 [15844] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] config: Using default media policy RET
2015-01-13 00:33:48 [15844] ALM: _info_: MediaTagPolicy is RET
2015-01-13 00:33:48 [15844] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-13 00:33:48 [15844] ALM: _info_: Set Running Locale to en_US
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_Initialize, duration: 0.062 sec)
2015-01-13 00:33:48 [15844] AMT: Performing ALM silent license verification.
2015-01-13 00:33:48 [15844] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:48 [15844] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: Searching license for locale en_US ...
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: This is the running locale, stop the search
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:48 [15844] SLCoreService: Syncing to license store...
2015-01-13 00:33:48 [15844] SLCoreService: Found server mkey.
2015-01-13 00:33:48 [15844] SLCoreService: Loading license references...
2015-01-13 00:33:48 [15844] SLCoreService: Found 2 license file(s)
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: License store synchronization took 87.0 ms and succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Performing Block Check
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _info_: Block Check ByPassed
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.125 sec)
2015-01-13 00:33:48 [15844] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-13 00:33:48 [15844] AMT: License check shows serialized product is already activated.
2015-01-13 00:33:48 [15844] ALM: _info_: Entered ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Exiting ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:48 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] ALM: _info_: Deactivation menu is enabled
2015-01-13 00:33:49 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:49 [15844] AMT: Completed Launch Workflow successfully.
2015-01-13 00:33:49 [15844] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] AUMService: Get LEID xml call
2015-01-13 00:33:49 [15844] AUMService: Get LEID XML call succeeded
2015-01-13 00:33:49 [15844] AMT: AUM GetLEID called with status =0.
2015-01-13 00:33:49 [15844] AMT: Checking client features against cache.
2015-01-13 00:33:49 [15844] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Validating client product info against cache.
2015-01-13 00:33:49 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:49 [15844] AMT: Starting Data Collection for SWTag_Init()
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:49 [15844] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() License Status = activated
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Product Version 12; 0
2015-01-13 00:33:49 [15844] AMT: AMT: Product License PreValidated.
2015-01-13 00:33:49 [15844] AMT: Prevalidate indicates license is good and no UI required.
2015-01-13 00:33:49 [15844] performance: PreValidate thread took 338.171326 ms
2015-01-13 00:33:49 [15844] AMT: PlugPlug : AdobeId has not been created
2015-01-13 00:33:49 [15844] AMT: PlugPlug : Can Go Online returned as true
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 50.706043 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.886364 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 3.112712 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.741173 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.755555 ms
2015-01-18 21:41:15 [24952] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-18 21:41:15 [24952] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-18 21:41:15 [24952] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-18 21:41:15 [24952] AMT: Virtualization Turned off
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] PCDService: PCD Service in threaded mode
2015-01-18 21:41:15 [24952] performance: AMTPreObtainProductLicense took 59.506001 ms
2015-01-18 21:41:15 [24952] PCD thread: PCD thread started
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] AMT: App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-18 21:41:15 [24952] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: config: Host app was installed, using installed license configuration.
2015-01-18 21:41:15 [24952] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:15 [24952] config: Setting current license to the driver at startup because no mapping was found.
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-18 21:41:15 [24952] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current locale code: ALL
2015-01-18 21:41:15 [24952] config: Done loading configuration
2015-01-18 21:41:15 [24952] AMT: Locale from PCD [0] = en_US
2015-01-18 21:41:15 [24952] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Setting insalled locales
2015-01-18 21:41:15 [24952] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Application can be serialized (sif file found).
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-18 21:41:15 [24952] AMT: Application state initialized. Obtaining Product License.
2015-01-18 21:41:15 [24952] AMT: Obtaining client features from cache.
2015-01-18 21:41:15 [24952] AMT: Obtaining client product info from cache.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Running in PROV_APP
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: Using default media policy RET
2015-01-18 21:41:15 [24952] uiswitch: EULA has already been accepted.
2015-01-18 21:41:15 [24952] AMT: This is a subsequent launch. Deferring services.
2015-01-18 21:41:15 [24952] performance: AMTObtainProductLicense took 204.568893 ms
2015-01-18 21:41:42 [24952] AMT: Pre-Validating Product License.
2015-01-18 21:41:42 [24952] AMT: Services not yet loaded in this session.
2015-01-18 21:41:42 [24952] AMT: Loading services in background to get ready for Validate call.
2015-01-18 21:41:42 [24952] AMT: Spawning background thread to load services.
2015-01-18 21:41:42 [24952] performance: AMTPreValidateProductLicense took 0.469805 ms
2015-01-18 21:41:42 [24952] AMT: Starting work on prevalidate thread.
2015-01-18 21:41:42 [24952] AMT: AMT: PreValidating Product License.
2015-01-18 21:41:42 [24952] AMT: Launch Workflow not yet done in this session.
2015-01-18 21:41:42 [24952] AMT: Starting Background Subsequent Launch Workflow
2015-01-18 21:41:42 [24952] AMT: Starting ALM workflow.
2015-01-18 21:41:42 [24952] AMT: Initializing ALM for serialized activation.
2015-01-18 21:41:42 [24952] ALMService: Initializing as licensed app
2015-01-18 21:41:42 [24952] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-18 21:41:42 [24952] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-18 21:41:42 [24952] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-18 21:41:42 [24952] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-18 21:41:42 [24952] ALM: _info_: Host app is Licensable App
2015-01-18 21:41:42 [24952] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] config: Using default media policy RET
2015-01-18 21:41:42 [24952] ALM: _info_: MediaTagPolicy is RET
2015-01-18 21:41:42 [24952] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-18 21:41:42 [24952] ALM: _info_: Set Running Locale to en_US
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_Initialize, duration: 0.078 sec)
2015-01-18 21:41:42 [24952] AMT: Performing ALM silent license verification.
2015-01-18 21:41:42 [24952] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:42 [24952] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: Searching license for locale en_US ...
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: This is the running locale, stop the search
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:42 [24952] SLCoreService: Syncing to license store...
2015-01-18 21:41:42 [24952] SLCoreService: Found server mkey.
2015-01-18 21:41:42 [24952] SLCoreService: Loading license references...
2015-01-18 21:41:42 [24952] SLCoreService: Found 2 license file(s)
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: License store synchronization took 467.1 ms and succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Performing Block Check
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _info_: Block Check ByPassed
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.499 sec)
2015-01-18 21:41:42 [24952] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-18 21:41:42 [24952] AMT: License check shows serialized product is already activated.
2015-01-18 21:41:42 [24952] ALM: _info_: Entered ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Exiting ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] ALM: _info_: Deactivation menu is enabled
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] AMT: Completed Launch Workflow successfully.
2015-01-18 21:41:42 [24952] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] AUMService: Get LEID xml call
2015-01-18 21:41:42 [24952] AUMService: Get LEID XML call succeeded
2015-01-18 21:41:42 [24952] AMT: AUM GetLEID called with status =0.
2015-01-18 21:41:42 [24952] AMT: Checking client features against cache.
2015-01-18 21:41:42 [24952] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Validating client product info against cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:42 [24952] AMT: Starting Data Collection for SWTag_Init()
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() License Status = activated
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Product Version 12; 0
2015-01-18 21:41:42 [24952] AMT: AMT: Product License PreValidated.
2015-01-18 21:41:42 [24952] AMT: Prevalidate indicates license is good and no UI required.
2015-01-18 21:41:42 [24952] performance: PreValidate thread took 786.569214 ms
2015-01-18 21:41:42 [24952] AMT: PlugPlug : AdobeId has not been created
2015-01-18 21:41:42 [24952] AMT: PlugPlug : Can Go Online returned as true
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 59.772064 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.952251 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.212616 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.690640 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 2.644878 ms
2015-01-19 14:22:04 [660] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-19 14:22:04 [660] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-19 14:22:04 [660] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-19 14:22:04 [660] AMT: Virtualization Turned off
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] PCDService: PCD Service in threaded mode
2015-01-19 14:22:04 [660] performance: AMTPreObtainProductLicense took 42.214592 ms
2015-01-19 14:22:04 [660] PCD thread: PCD thread started
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] AMT: App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-19 14:22:04 [660] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: config: Host app was installed, using installed license configuration.
2015-01-19 14:22:04 [660] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:04 [660] config: Setting current license to the driver at startup because no mapping was found.
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-19 14:22:04 [660] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current locale code: ALL
2015-01-19 14:22:04 [660] config: Done loading configuration
2015-01-19 14:22:04 [660] AMT: Locale from PCD [0] = en_US
2015-01-19 14:22:04 [660] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Setting insalled locales
2015-01-19 14:22:04 [660] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Application can be serialized (sif file found).
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-19 14:22:04 [660] AMT: Application state initialized. Obtaining Product License.
2015-01-19 14:22:04 [660] AMT: Obtaining client features from cache.
2015-01-19 14:22:04 [660] AMT: Obtaining client product info from cache.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Running in PROV_APP
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: Using default media policy RET
2015-01-19 14:22:04 [660] uiswitch: EULA has already been accepted.
2015-01-19 14:22:04 [660] AMT: This is a subsequent launch. Deferring services.
2015-01-19 14:22:04 [660] performance: AMTObtainProductLicense took 181.825348 ms
2015-01-19 14:22:47 [660] AMT: Pre-Validating Product License.
2015-01-19 14:22:47 [660] AMT: Services not yet loaded in this session.
2015-01-19 14:22:47 [660] AMT: Loading services in background to get ready for Validate call.
2015-01-19 14:22:47 [660] AMT: Spawning background thread to load services.
2015-01-19 14:22:47 [660] performance: AMTPreValidateProductLicense took 0.665333 ms
2015-01-19 14:22:47 [660] AMT: Starting work on prevalidate thread.
2015-01-19 14:22:47 [660] AMT: AMT: PreValidating Product License.
2015-01-19 14:22:47 [660] AMT: Launch Workflow not yet done in this session.
2015-01-19 14:22:47 [660] AMT: Starting Background Subsequent Launch Workflow
2015-01-19 14:22:47 [660] AMT: Starting ALM workflow.
2015-01-19 14:22:47 [660] AMT: Initializing ALM for serialized activation.
2015-01-19 14:22:47 [660] ALMService: Initializing as licensed app
2015-01-19 14:22:47 [660] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-19 14:22:47 [660] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-19 14:22:47 [660] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-19 14:22:47 [660] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-19 14:22:47 [660] ALM: _info_: Host app is Licensable App
2015-01-19 14:22:47 [660] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:47 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] config: Using default media policy RET
2015-01-19 14:22:47 [660] ALM: _info_: MediaTagPolicy is RET
2015-01-19 14:22:47 [660] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-19 14:22:47 [660] ALM: _info_: Set Running Locale to en_US
2015-01-19 14:22:47 [660] ALM: _time_: (func: ALM_Initialize, duration: 0.109 sec)
2015-01-19 14:22:47 [660] AMT: Performing ALM silent license verification.
2015-01-19 14:22:47 [660] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 14:22:47 [660] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:47 [660] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: Searching license for locale en_US ...
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: This is the running locale, stop the search
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:47 [660] SLCoreService: Syncing to license store...
2015-01-19 14:22:47 [660] SLCoreService: Found server mkey.
2015-01-19 14:22:47 [660] SLCoreService: Loading license references...
2015-01-19 14:22:47 [660] SLCoreService: Found 2 license file(s)
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: License store synchronization took 99.0 ms and succeed.
2015-01-19 14:22:47 [660] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-19 14:22:47 [660] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-19 14:22:47 [660] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 -
I can't extract photoshop cs5 extended
Hello please hepl me,,,
i can't extract photoshop cs5...i download it using adobe download assistant and when download is complete i got error.."extracting is failed"
plz help meRead this. If none of the potential issues applies to you with appropriate fixes, indeed re-downloading your possibly damaged archive is the only option.
Mylenium
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