Can't install a app but says I've already purchased it.

I'm trying to install a app called keynote. But I took it off my home screen because it wouldn't install so tried to reinstall it but it says I've already purchased it but the app won't download when I go to my App Store. And the app is no longer on my home screen. Anybody know what I should do? Or how it can be fixed?

Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
 Cheers, Tom 

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