Can't install Acrobat X Pro. Error message says I already have a more functional product installed.

I'm trying to install Adobe Acrobat X Pro. I continue to receive error messages saying I already have a more functional product installed. I have FM 12 and Adobe Reader XI.

Hi Beth,
You should not receive this message if you dont have Acrobat 11 installed.
Try removing Reader 11 and check.
Regards,
Rave

Similar Messages

  • When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

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    I tried to upgrade from XI Standard to Pro and it says I already have a more current version, but it's not Pro.  What do I need to do to get Pro (installed, not the membership service)?

    uninstall acrobat standard, clean and then install, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

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    paid 199.00 for digital upgrade from standard to pro. download...execute...
    error on starting setup. setup has detected you already have a more functional product installed....installation will now terminate.    
    I have 2 choices. the Go to hell adobe your product dont work, and process a refund.
    or
    try to get phone technical support.
    Honestly why does adobe make it so difficult to work with them. My company needs digital signatures and i'd never use adobe. Adobe support is the worst in the IT industry imo and apparently their software developers cant determine that Pro is and UPGRADE from standard.
    if anyone understands a work around i'd be interested in hearing but i can't say i've ever had an efficient experience with adobe and i wish i could find an alternative for adobe acrobat pro.

    First you are attempting to install Acrobat Pro XI over Acrobat Standard XI and it's throwing an error that you have a more capable product.  While not the most elegant or even correct message IMHO what it means is that you can't install the same version of Pro over Standard. If they were different versions (ie. Acrobat Pro XI over Acrobat Standard X ) then it would work.   There are good reasons for this installation error, but let us try to get you to the place where you can actually get the work that you need to get done accomplished. 
    You can use a virtual machine like VMWare, VirtualPC, Parallels, or Oracle VirtualBox to host another Windows instance and load Adobe Acrobat Pro on that vm.  These are really the best way to keep things on the same machine and have both as separate usable installations.  In all cases, you provide the Windows installation media. The price of the VM software varies from free to some reasonable prices.   Your choice though.
    VMWare is a purchased product Windows and Mac:  http://www.vmware.com
    Parallels is a purchased product for Mac only:  http://www.parallels.com
    VirtualPC is downloadable from Microsoft at no cost:  http://www.microsoft.com/en-us/download/details.aspx?id=3702
    Oracle VirtualBox is downloadable from Oracle at no cost: https://www.virtualbox.org
    And one more thing... you need to contact Adobe Customer service because you should be using the full Acrobat XI installer with a full blown installer Serial Numberand not the upgrade installer with an upgrade serial number.

  • When using Acrobat X Pro, error message "You don't have permission to save to this location"

    Hi, first came across this problem here...
    http://forums.adobe.com/thread/797819
    But there was no solution offered except to disable some security settings. As this issue was in feb last year, i am wondering if Adobe has the solution as i recently encountered the same problem on Acrobat X Pro.
    Please advise.

    I had this problem with Adobe Acrobat X on my Windows 7 system using IE9.  (Note that I did not receive this error in Firefox as others have also reported in other forum posts.)  I spoke with a guy in Adobe support who recommended this solution...
    Click on Start, then "Printers & Devices".
    Right click on the Adobe PDF printer icon and select "Printing Preferences".
    If it's not displayed already click on the "Adobe PDF Settings" tab.
    Uncheck the box that says, "Rely on system fonts only; do not use document fonts".
    Click "Apply", then "OK" and close all prior windows
    That's it!
    Finally, when you install Acrobat it should also install an Adobe Add-On in Internet Explorer.  It adds a two buttons ("Convert" and "Select") to the IE toolbar area.  The Adobe tech recommended using the "Convert" button rather than just printing to a PDF as it "prints more accurately".  Note that selecting the drop down arrow you can choose other options like, "Convert Web Page and E-mail".
    I hope this helps others.

  • I cannot install Adobe X Pro.  It states that I already have a more functional product installed.

    I only have Adobe Reader XI and Adobe Flash Player loaded on my laptop.  Any suggestions?
    Thanks,
    JD

    Hi jtide,
    Please check if you are trying to install Acrobat X Pro or Reader X.
    If it's Acrobat, then try uninstalling Reader 11 and install Acrobat. After Acrobat is installed, Install Reader 11.
    Acrobat X Pro with Reader 11 can be installed on the same computer.
    Check the version interoperability list : http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html#main_Ve rsion_interoperability

  • HT4623 can' t sync ipad to pc/ error message says ipad needs to be updated to itunes 11.1/ its new / i just downloaded iso7

    i can't sync ipad to pc/ error message says i need to update to itunes 11.1....i have tried can't seem to/ ipad is 3 months old has iso 7.2 its as updated as know how to update

    Do as it says. In order for iOS 7 to PC sync to work right, you need to have iTunes v11.1.1 on the PC.
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  • I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program.  When I try to do that, I keep getting a message that I have a more functional product installed.  Regardless

    I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program.  When I try to do that, I keep getting a message that I have a more functional product installed.  Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in.  Please help.

    Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
    Regards

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    I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account.  when I try to make a new account, i get an error that says i already have an account.

    Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?

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    when I try to sync my Ipad with my pc, I get a message to update to 11.1 or greater itunes version. when I tried to download the latest version of itunes, a message says i already have a greater version. can anyone help?

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  • Acrobat Pro XI will not install.  Error says: Setup has determined you have a more functional product.

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    It may be that it is seeing the version number and not the product itself. All I can suggest is for you to deactivate and uninstall Std, then install Pro.

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    If you mean iTunes libraries or computer user accounts, just create one. To make a new iTunes library on Windows, launch iTunes with the Shift key held down and choose Create Library.
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