Can't install adobe reader on PC/windows 7, Message: windows installer doesn't permit updating managed adversed products. at least one feature of the product must be installed before applying the update.

I can't install adobe reader on PC/windows 7, Message: windows installer doesn't permit updating managed adversed products. at least one feature of the product must be installed before applying the update.

I have no idea what that message means; try uninstalling using http://labs.adobe.com/downloads/acrobatcleaner.html then download and reinstall the latest Reader from http://get.adobe.com/reader/enterprise/

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I cannot install Adobe Reader 10.1.04 on my Windows Vista computer

I've been unable to install Adobe Reader on my Windows Vista (SP1) 32-bit Toshiba laptop, and would really appreciate some help.
Here's the error message I get:
Error 1402. Could not open key: UNKNOWN\.api\AcroExch.Plugin\ShellNew. Verify that you have sufficient access to that key, or contact your support personnel.
Here's a brief history of what I've already tried:
# 1 - Downloaded AdbeRdr1014_en_US.exe as a stand alone file multiple times from different servers and sites.
# 2 - Uninstalled Adobe Reader 9.0
# 3 - Ran AdbeArCleaner.exe multiple times to remove ANY perious verions of Acrobat and/or Reader.
# 4 - Opened each of my 4 browsers, latest verions of IE, Opera, Firefox, and Chrome, searched for Plugins and/or Add Ons and removed ANY Adobe related apps except Flash.
# 5 - Opened the Control Panel, Programs, searched for and removed ANY versions of Acro Quick Reader or Quick Writer.
# 6 - Ran Norton Utilities Clean Registry multiple times.
# 7 - When trying to install Reader 10.1.04 I had PREVIOUSLY received this error message:
Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell\Open\Command. Verify that you have sufficient access to that key, or contact your support personnel.
However, after using Adobe Cleaning Tool, I no longer got this error.
# 8 - I also disabled my A-V Program during all installation attempts, Kaspersky PURE 2.0.
The reason that I wanted to update to Adobe Reader 10 was that Kaspersky did a vulnerability check which indicated:
"Adobe Reader/Acrobat Multiple Vulnerabilities"
See: http://www.securelist.com/en/advisories/47133/?function=advisories&VN=47133
Solution was to update to version 10.1.2 (or higher).
Now I can't open any .PDF files. I can't find the so-called Plugin which is causing the installation to stop. The installation of Reader 10.1.04 gets to around 96% complete, then fails and rolls back.
# 9 - Is there an easy fix, such as a tool that will autyomatically remove any relevant registry key, or apply the correct administrative attributes to the registry keys? If not, can you please talk me through this step by step. I've never been so stumped or frustrated performing a software upgrade, what I thought would be a simple task.
THANKS in advance for your help which is much appreciated.
Cheers,
Ecto

Hi Pat,
I feel like I'm falling deeper and deeper down the rabbit hole, operating in an area in which I am totally unfamiliar. I know a great deal about computers, but that still leaves me ignorant about many other things.
I had previously downloaded subinacl.msi in my research on Vista permissions and the inability to install Reader 10.1.04. In Vista, Windows Installer is a Service, not a program. I don't even understand what that means. I had previously tried changing the file extension of subinacl.msi to subinacl.exe but that didn't work. Then I looked for an EXE version of the file. No luck with that. Your pointing me to http://weblogs.asp.net/rternier/archive/2007/02/01/how-to-install-msi-files-on-vista.aspx was helpful up to a point. The post assumed I would know what to do with the bat file template:
"C:\Windows\System32\msiExec.exe -i C:\Users\rternier\Documents\Downloads\tfpt.msi"
I changed it to the following:
C:\Windows\System32\msiExec.exe -i C:\Users\aecolkercpa\Downloads\subinacl.msi
PLEASE NOTE: I store and run all downloaded installation files from the directory C:\Users\aecolkercpa\Downloads\
Usually, after installing a program from an installation file I will delete the installation file, unless there is a problem installing the application. In that case, I save the installation file until the problem is resolved.
Also, I am not sure if the first phrase in the BAT file I created is correct,
C:\Windows\System32\msiExec.exe -i
I called the file Install MSI.bat and ran as administrator.
I clicked on Accept the warranty terms, and the msi file began to be installed. Then I got a blue screen error BAD_POOL_HEADER with lots of text messages on it. I had to reboot. When I rebooted, Windows asked if I wanted to search for a solution online to the shut down, and gave me this report:
"Troubleshoot a problem with your antivirus software
A problem related to your antivirus software caused your computer to shut down unexpectedly to protect itself from data corruption or loss.
To try to solve this problem, follow these steps. One step might solve the problem, but if it doesn't, then go on to the next step.
Update your antivirus software
Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:
Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.
Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.
Check for multiple antivirus programs running on your computer
Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:
Click the Start button , right-click Computer, and then click Manage. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the left pane, double-click Services and Applications, and then click Services.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer
If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support."
Since I was unsure how to parse the BAT file, it probably contained errors, which may be the reason behind the blue screen crash. Should I have moved the bat file and the subinacl.msi file to the Windows/System32 directory before running it? To a different location than the download directory?
At this point I'm rather burned out. Perhaps 50+ hours of my time have gone into trying to install a simple program, Adobe Reader 10.1.04. I would love to succeed, but I think my lack of comprehension is making it even more difficult than it might otherwise be. Instead, I'm becoming more and more confused and frustrated by all these detours and additional issues.
Is it possible Pat to arrange for you to have remote login access to my machine using Go to My PC or some other application, so that you can hands on accomplish in perhaps 5 minutes, what might take me 5 more weeks (or months) to get done?
I feel we are close to solving this puzzle, but it keeps on slipping away.
Please let me know your thoughts, and thanks as always for your help.
Cheers,
Joel
Message was edited by: EctoSD

Can't Get Adobe Reader 8.1 to Open in Windows XP

All of a sudden, I can't get Adobe Reader to open in the Windows XP environment on my laptop. Message: "Adobe Reader 8.1 has encountered a problem and needs to close..." [Error Signature: AppName: acrord32.exe AppVer: 8.1.0.137 ModName: mvcr70.dl ModVer: 7.0.9466.0 Offset: 000013d6] Have tried everything I could think of: uninstalling previous versions, reinstalling 8.1 from the website, disabling Norton 360 protection while downloading. Anybody know what gives and how to fix it?

>When this many people are having this many problems with the program, Adobe has a problem.
For every one person that's having a problem here, there could be fifty more that aren't.
The ones that aren't typically don't come here and talk about it.
>If you read through the Adobe Bulletin Boards you can see that there are many, many people having trouble with Adobe Reader 8.1.
And if you read far enough to see the solutions, you'll notice a big trend in user errors.
I'm not saying Reader doesn't have it's issues (sure it does), just saying that there are no more issues with it than there are with any application.

Why can't I install Adobe Reader to my new version of windows 7?

I
up graded my computer from win
dows XP to windows
7 ultimite and now I can't install my printer or Adobe Reader.when I try to install it comes up installation failed:unknown error.can someone advise me how to install this using windows 7 ultimite? Thank You 46brian
Message was edited by: 46brian

this is on the FAQ list.
http://forums.adobe.com/message/4675670#4675670

Trouble in installing Adobe Reader 11

I cant install Adobe Reader 11, it says: Error 1500.Another installation is in progress. You must complete that installation before continuing this one. I am using Windows 8 and i still have Adobe Reader 10 in my program. Please help!

You can try using this tool to remove all traces of previous version(s) of Reader
http://labs.adobe.com/downloads/acrobatcleaner.html
And then you can try using the offline Reader installer, which you can find here:
http://get.adobe.com/reader/enterprise/

Adobe reader X, internet exporer 9 and windows 7.

I have installed Adobe reader X, internet explorer 9 an windows 7 on my computer.
I want to view a pdf file from the net and I get a message "Cannot find adobe Reader".
What can be done to fix this?
I have tried re-installing, look for plug-ins, searched web for answers, set preferneces etc etc.
It doesn't work.
Does someone have any correct answers?

Reader X came out before Explorer 9. Try downloading the pdf via right clicking, then opening in Reader directly. This should work until Adobe addresses any issues with IE9.

I have installed adobe reader but a message says it isn't installed everytime I try to read somrthin

I have installed adobe reader 8 on my computer running Windows 8 and everytime I try to read something it brings up a message that I don't have adobe and would I like to install it. What can I do?

See also http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

I am unable to print PDF's using either Adobe Reader or Safari. In Adobe Reader, I get an error message from my Cannon printer that says, "/usr.libexec/cups/filter/pstocupsraster failed". In Safari, I can only print the first page of a PDF.

To try to resolve this problem, I have done the following actions.
1 - I have run Disk Warrior.
2 - I have repaired permissions.
3 - I have deleted all plist that are either Cannon or Adobe.
4 - I have downloaded and installed the lastest versions of Adobe Reader and the Cannon printer drivers.
I am still unable to print PDF's.
In Safari, I can print only the first page. In a multipage PDF, Safari only seems to recognize the first page.
In Adobe Reader, I get an error message from my printer: "/usr/libexec/cups/filter/pstocupsraster failed".
Any help would be greatly appreicated!

Quit Safari.
Open the Library folder in your home folder as follows:
☞ If running OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.
☞ If running an older version of OS X, select Go ▹ Go to Folder… from the Finder menu bar and copy the line below into the text box that opens:
~/Library
Delete the following items from the Library folder:
Caches/com.apple.Safari/Cache.db
Preferences/com.apple.quicktime.plugin.preferences.plist
Preferences/QuickTime Preferences
Relaunch Safari and test.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/cups/error_log" from the file list. Post the messages from the time of the last printing attempt.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

Un able to install adobe reader

unable to install adobe reader on my computer i have windows xp service pack 3

What means "unable"; what happens when you try?
Try downloading the offline installer from http://get.adobe.com/reader/enterprise/
[topic moved to Adobe Reader forum]

Just re-installed Adobe Reader XI. Do not have ability to extract combine or rotate docs as I did previously. Is this a user issue am I not running latest version?

I just re-installed Adobe Reader XI and am now finding that it doesn't feature option to extract/combine documents, rotate, etc. Assuming this is a different version? Or was the other version an upgraded version?

What probably happened here is that you installed Adobe Reader but before you were using Adobe Acrobat. Reader doesn't have these particular options.
You may still have your old version of Acrobat. Look around in your programs and you'll probably find it.

Failure Notice when installing Adobe Reader 11 Administrator rights Win7

Have tried downloading ansd installing Adobe Reader 11 on my new Dell Vostro with Win 7 Pro. I am logged in as administrator but when I try to install Adobe Reader I keep getting a message that I do not possess the necessary administrator rights. Any suggestions? I've tried downloading and installing with both IE and Firefox and have checked that Java is enabled. I also checked that I am definately logged in as administrator. Any help would be appreciated.
Thanks
Ernesto

Try this
download the offline installer from http://get.adobe.com/reader/enterprise/ and save it to disk
right-click on the downloaded installer and select Run as Administrator

Can't get adobe reader to install on my new laptop with windows 8

I can't get adobe reader to install onto my new laptop with windows 8. Basically what happens is that I start the download from the adobe screen by clicking the yellow download button, then I click run (I've also tried save and run), then I allow the program to make changes to my hard drive, and then finally a blank grey box appears in the in the middle of the screen, titled "adobe reader installer". After this box appears nothing else happens. I've let it sit for at least 30 minutes and still nothing. I've also disabled my pop up blocker, and set the security settings to default as suggested in other posts. Unfortunately this is the only pdf program that works for the site we have to use to write contracts, so I need to get this figured out asap. Thanks in advance for any help and advice.

Try installing from http://get.adobe.com/reader/enterprise

Can't install adobe reader in windows 7 x64

I try to install adobe reader, but always get teh erroe message "unable to install, can't find my documents"
I have the map my documents at disk E:, my windows is in disk C:
Can someone give me an advice what to do?
Thanks,
Guido

I CAN'T INSTALL EITHER..GET ERROR : MIGRATION HAS STOPPED WORKING ????

Installation adobe reader XI 11.0.07 in windows 8 is not installed me, gives me a message that says "windows search cannot stop". What can i do?

Installation adobe reader XI 11.0.07 in windows 8 is not installed me, gives me a message that says "windows search cannot stop" for several times. What can i do?

I have no idea what this means; maybe you need to stop indexing? Also try the installer from http://get.adobe.com/reader/enterprise/

How can I install Adobe Reader on my F: drive (Windows XP)

I have an old computer with a limited C: drive. My F: drive is much larger. I want to install Adobe Reader on my F: drive. How can I do this.?

Assuming that you want to install the English version of Adobe Reader 9.3, download this installer
http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi
Run it, and once the installer is initialized, you will be presented with this panel
Click 'Change Destination Folder...' and you can specify exactly where you want it to install.

Can't install adobe reader on PC/windows 7, Message: windows installer doesn't permit updating managed adversed products. at least one feature of the product must be installed before applying the update.

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