Can't install Adobe registry patch for DW/Vista conflict

Question

Running Vista Business, Dreamweaver 8.02 installed. After
losing the use of Vista help function, I downloaded the registry
fix from Adobe's KB article (
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400789&sliceId=1).
When I double click the file provided in the article
(DW8_Fix_Help_and Support.reg), I get the following error:
"Cannot import...Not all data was successfully written to the
registry. Some keys are open by the system or other processes."
No applications are running at the time. I have rebooted and
tried again with no success.
I am doing this while logged into a "standard user" account.
I noticed that I was able to make the registry fix when logged in
as an administrator, but when I log back in as a standard user the
Vista Help still won't function.
Just curious--anybody else have this problem? Should I be
performing my everyday tasks while logged into my administrative
account? I thought you weren't supposed to do this as a security
precaution.
Thanks for the help.

Answer 1

Hi there, I had this problem weeks ago - my Vista Ultimate
Help and Support can't open. As I realized later, this was due to
my DW 8 installed, and both had the XML crash. My system had that
fix installed successfully and I think there may be some
restrictions on your system.
1. Have you tried "Running as Administrator" on the fixes
(ie. Right-click on the application and choose 'Run as
Administrator'?
2. Maybe you had the wrong permissions set on your account -
that's why you could only have certain permission even when you are
on Administrator account.
If you still can't access it, you may want to try out
http://www.howtogeek.com/forum/
- these people are very helpful and most emails are replied
overnight.
Hope these help!
Ash