Can't install After Effects for 2 months. No help from Adobe.

I am tired of the complete disregard Adobe shows to its customers.
I can't install After Effects. All other apps do install.

Marcos-Brazil what error messages do you receive when you try to install After Effects? What version of After Effects are you attempting to install? What operating system are you using?

Similar Messages

How can I install after effects on 32 bit operating system?

How can I install after effects on 32 bit operating system?
I cant even find it in creative cloud.
I want to make a intro but it dossent allow me to even find/ istall it.
I hope some one will help me by anwsering my question.
Than you for time.

If your system does not meet the minimum system requirements you have to go back to a version that does. Try the direct download links you'll find here.. CS5 comes bundled with CS4 for AE which is the last version to run on a 32 bit system.

Can't install After Effects as full version

Hi, I can't install After Effects as full version although veing customer of the complete CC. With all the other programs it works fine (I installed them via desktop application) but after effects is still shown as test version. And this free trial is over now. Instead of giving me the intsall or udpate button ot shows the buy-button. Has anyone had the same problem or knows what to do? Many thanks

Hi
If you did all the process correct, and your plan is paid I only see one way to solve this issue.
Follow this steps and for sure your problem will be solved.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OSLog in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
After editing this Hosts file, open Adobe creative cloud and log in once again. Is important that you start once again the session so Adobe creative cloud recognizes that Hosts file was edited.
You can do this by clicking in:
Preferences»Log out.
Best Regards
Élio Freire

Why I can't install after effect cc 2014?

I can only install the CS6 but I need the CC (for warp stabilizer VFX).
mac user, osx 10.6.8, theacher version.
thanks!

Thanks!
2015-04-13 19:18 GMT+02:00 Mylenium <[email protected]>:
why I can't install after effect cc 2014? created by Mylenium
<https://forums.adobe.com/people/Mylenium> in After Effects - View the
full discussion <https://forums.adobe.com/message/7434173#7434173>

How can I get "library components" for Encore? download from Adobe site is corrupted/missing files

How can I get "library components" for Encore? download from Adobe site is corrupted/missing files. I have tried 3 times to d/l and each time problems. HELP please!
I just want the DVD templates and buttons that would come with actual purchase of Encore. Having creative cloud subscription should not limit this for me, right?
BTW I have CC subscription, Windows 7,

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

Can't Install after effects please help

Hello
i have adobe cs5 master collection and every thing was fine untill my computer crashes due to virus i finally i install windows 7 on my computer.
and when i try to install my adobe cs5 master collection on my new os every thing installed except after effects and i am getting an error message.?
can you please help me out to install after effects on my new os.? the error message is some of the features are missing.? thats why after effects installation can't be completed.?
i can insert a screen shot of error message please help me
thank you so much
Regard's

Hi
thank you for your response
i am attaching the screen shot for exact error message please help me
thank you so much
and it has os requirement not met i have windows 7 professional with 64 bit.
first message says some required components may have failed to install.
this could impact functionality of installed applications.
some of the solution they are providing.
1.restart the application.
2.exti all applications including start up items virus checking and firewall software.
3.launch the installer and reinstall your application.
below is the complete detail of the error messages.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 16 warning(s)
WARNING: OS requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}
WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}
WARNING: OS requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}
WARNING: OS requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
WARNING: OS requirements not met for {DA1B174B-4297-467C-9EF8-0AB8D4D5171E}
WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.4E638DP-1020rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{DA1B174B-4297-467C-9EF8-0AB8D4D5171E}' from zip file 'C:\Users\Din\Desktop\Adobe CS5 Master Collection\Adobe CS5\payloads\AdobeAfterEffects10AllTrial\Assets1_1.zip'. Error 0

Can I install After Effects?

I'm a member of creative cloud. Does this give me access to ....ie: After effects ???

Branching to a separate discussion.
Webitt for information on how to install After Effects, which is included as part of a Creative Cloud Membership, please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html. If After Effects is not available then please make sure the computer meets or exceeds the system requirements available at System requirements | After Effects.

Can't Install After Effects CS5 Trial on Windows XP (64 Bit)

I tired to install the AE CS5 trial yesterday on my computer and it had the error message, "Adobe After Effects CS5 is installable only on 64-bit systems." My computer is pretty crappy, but it IS a 64bit system. Here are my specs of this old budget pc...
Running: Windows XP Media Center Edition v.2002 SP3
AMD Athlon 64 Processor 3500+
2.20 GHz, 1.18 GB of RAM
I knew I would have problems running this program, but I need to at least get it installed so I can work on my animation homework. If you can help at all, it would be greatly appreciated.
*sigh* I'm so sick of this computer, I've wanted a new one for years...

Oh, wow. XP is not supported? Oh well, now I have a valid excuse to not do my homework Thank you.

Can't install After Effects trial but can install other Adobe programs?

Hi,
I've been trying to download the After Effects trial on my Vista for the past two hours to no avail, with "Error 107". I've tried the troubleshooting on your website, following "Solution 1", clearing cookies, deleting files, trying the download through Chrome AND Internet Explorer, the good old restart the computer, saving the Download Assistant in multiple locations, and NOTHING worked. So I tried seeing if this was the case for all Adobe programs, and every other one works perfectly through the ADA. The problem seems to lie within the After Effects. What's going on and how can I solve this?

Do you have a 64-bit version of Vista?
You cannot install or run After Effects CS5/5.5 on any of the following operating systems:
32-bit and 64-bit editions of Windows XP Home or Professional
32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise
32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate

Can't install After Effects CS5

Hi all
I need help; I just picked up Adobe After Effects CS5, but I can't install it because it says it is "only installable on a 64-bit system." I'm running Windows XP SP3, and I see no reason why it shouldn't work. Adobe Support Advisor also picked up no issues with it.
Any help in this matter will be greatly appreciated.
Thanks.

The CS5 video products - Premiere Pro CS5 , and After Effects CS5 require 64-bit processor and OS. Please see the system requirements page for details.

I can't install after effects

Hello i was installing adobe cs5 master collection.
And the only thing that failed was after effects.
Here is the error code:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 30 warning(s)
WARNING: Display requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}
WARNING: OS requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}
WARNING: Display requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}
WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}
WARNING: Display requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}
WARNING: OS requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}
WARNING: Display requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}
WARNING: OS requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}
WARNING: Display requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: Display requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
WARNING: Display requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
WARNING: Display requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
WARNING: Display requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
WARNING: Display requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
WARNING: Display requirements not met for {DA1B174B-4297-467C-9EF8-0AB8D4D5171E}
WARNING: OS requirements not met for {DA1B174B-4297-467C-9EF8-0AB8D4D5171E}
WARNING: Display requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
WARNING: Display requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
WARNING: Display requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.6E7F08P-1016rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{DA1B174B-4297-467C-9EF8-0AB8D4D5171E}' from zip file 'C:\Users\Jelmer\Desktop\Adobe CS5 Master Collection\Adobe CS5\payloads\AdobeAfterEffects10AllTrial\Assets1_1.zip'. Error 0
Can somebody please help me. Thanks in advance

Tell us the details of your computer system, including operating system, processor, amount of RAM, and pixel dimensions of monitor.
Also, see ths thread, which links to some useful resources for troubleshooting this kind of problem:
http://forums.adobe.com/thread/755197
Check that your computer meets the system requirements:
http://www.adobe.com/products/aftereffects/systemreqs/

Can you Install after effects on multiple systems?

i have an editing group and we all have saved up to get after effects cs3 pro but now were afraid only one of us can use it.
is it illegal or something to try to install it on like 4 computers or is it ok? because i dont want to buy it 4 times since we have low budget and i dont wanna get in trouble so im asking the people here
oh its for windows if that helps at all

Creative Cloud allows licensing in two machines at the same time. They can be any OS so you can have one Mac and one Windows version running at the same time.
If you purchase a perpetual license I believe it is OS specific, however Adobe has allowed cross platform transfers at no charge for as long as I remember. You just can't run your two versions on different platforms at the same time. I think this is still the same because the serial numbers for my CS6 licenses for Windows are different than the serial numbers for Mac.
If I'm wrong about the perpetual license I'm sure Todd or another Adobe employee will step in and clear things up.

Can I install After Effects only?

Hi all. I just upgraded from CS3 Production Premium to CS4 Design Premium and I want my After Effects back. I still have the disk for the CS3 Production Premium so if I pop it in, can I install just After Effects? Thanks!
Jesse

Yes. Just do a custom install.
Bob

Can't Install After Effects CC or CS6 in New Macbook Pro 15inch

Hi,
Please, urgent help required. After Effects is not starting. Its installing, then saying this current version of After Effects v.12 is not compatible with my OSX 10.9.2 Mavericks. no problem with any other software. Its the first time ever something like this has happened.
I had installed CS6 previously, and same result. Not compatible. So i deleted it. But on the Creative Cloud App, it still shows !!
Please help.
I am using the higher end MBP, with Nvidia GeForce card. 16Gb Ram.
Thanks !

I'm running CS6 and CC on a MacBookPro R and have been from day one. What problems are you having? What is the exact error message? What other apps have you installed? Have you read any of the dozens of other threads on install problems available on this forum and others?
By the way, you should never just DELETE an Adobe App, they have uninstallers. You must now download the Adobe Cleaner tool (just Google it) and clean your machine, then try again.
Also, you must have the right CUDA version installed for AE to take advantage of Ray-traced rendering. Not having Cuda installed will not prevent AE from running but you will get a warning.

Can't install After Effects with Production Studio

I have an older version of Production Studio that includes AE 7.0 I has to wipte my drive and reinstall Windows XP and all my software. However, when i try to install the full Production Studio, it says that AE 7 is already installed. It is not!!
The problem started when I first did the reinstall, the computer crashed. I then installed everything and put in the studio serial number. ALL the other prodcuts ran fine, photoshop, illust, premiere, etc. BUT AE 7 asked for a serail number seperately. I then unistalled everything. I used an uninstalled and even a registry cleaner. I got rid of EVERY Adobe program, file, folder and even registry entry. However, the studio installed still says AE is present!!! There is NOTHING on my computer that says Adobe! What is it checking that it thinks there is a copy of AE somewhere!!
Any help, please......I need to use it, but i can not afford to upgrade at this time. I spent a LOT of money on this bundle a few years ago. I just want to use what i bought.
thanks for any suggestions
(i called adobe, they will not give any support for this legacy suite, well they tried a little after 3 phone calls, but the tech was not able to do anythig other than delete some older folders)
Brett

@Adobe First, you should get rid of your crappy OUTSOURCED phone tech support. They wasted over 2 hours of my time and your money and they know nothing.
@Tam151 This is how I finally figured out that to do (on my own!!!!!!). THe problem is caused by the auto install of Direct X. The installer installs AE then installs Direct X without checking even though it was already installed. Then the system does a reboot before the rest of the Studio is installed. This causes AE to be installed seperately from the Studio and hence causes the registration problem.
SO, first, I had to do a system restore to a date before I started to install the Studio. This takes care of the hidden registry files. I tried for hours and hours with about 4 different programs and NOTHING will remove the 'hidden' entry and Adobe could not help me. THe tech support took my computer for over an hour trying to uninstall everything which was a waste, they didn't even know where the reg entry was. That is why I did a system restore. But now there is still the same problem if I try to install again. The solution is to copy all the DVDs onto your hard drive AND DELETE THE DIRECT X folders in ALL LOCATIONS!!!!! Do the install from the hard drive and now it will do a complete install without the direct X problem (although make sure you have Direct X installed already) and you will be able to register and use all the products!!
1. system restore to before you started the install
2. copy all dvds to hard drive
3. delete all dirext x folders
4. install from hard drive
Good luck

Can't install After Effects for 2 months. No help from Adobe.

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