Can't install an iTunes gift card, can't redeem giftcard balance
Having MAJOR problems here, I hope someone can help! We have an iTunes account set up already with a gift card balance still in there (it USED to work), but ever since Christmas when we go to download something, and the box comes up that says "are you sure you want to buy and download?" and I click "buy", then this thing pops up "iTunes store terms & conditions have changed....please read & agree to....." so I check the box that says I have read and agree to iTunes terms & conditions...click continue....then this thing pops up, "Your request could not be completed...make sure your computers date is set correctly and that it accepts cookies from the iTunes music store, for detailed solutions to resolve this issue click More Info"....I click on More Info, it takes me to THIS page http://docs.info.apple.com/article.html?artnum=93440
So I have made sure my date and time are correct numerous times over, this page is really of no help to me as i have Windows Vista not XP or 2000, plus my problem is not even listed on this page they want me to visit for "more info". I have an apple account. I have a 32 bit system. I have iTunes 7.6 downloaded. The cookies thing....not sure about, but nowhere on the page does it say how to help this.....like I said before though, we used to not have any problem whatsover with iTunes, redeemed many a gift card, now we can't redeem a gift card at all, we get this SAME message every time. And now we can't even use the remaining balance on the gift card that's even in our iTunes account we get this same message.
Can someone PLEASE help!!
There is only one way, and that is for the agency's IT or OIS depending on the acronym they use, to do the download and install or provide you with an approved link to do so. I know of no US Federal agency that allows an employee to download and install any software on a government owned computer. Doing so is a security violation. Plus, no employee has the necessary privileges to install software.
Some agencies are not permitting use of personal devices, that is, smart phones and tablets, but those are required to use the Division system to isolate all government content from personal content.
The Apple Store for Government may have a way to purchase, but installation requires the permission of your agency.
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HT201209 can i used a itunes gift card to pay my outstanding balance
Please help me, I wanted to know if I can use a itunes gift card to pay my outstanding balance in the itunes store, or do i have to put in a new credit card, because the old one was declined.
So I can pay my outstanding balance without having to put in a new credit card, Because i really do not want to put in a new credit card, i rather just go and buy a itunes gift card insted.
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Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
HT201209 can i install my iTunes gift card into more than one apple id?
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No, it can only be redeemed onto one account and it can only be used to buy content for that account (e.g. you can't then use it to gift content to another account)
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I redeemed an iTunes gift card, and then I went to buy a tv show. I was directed to a page to edit my payment method. How do I buy the tv show with the money from the gift card?
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If this is the first time that you've tried to use the account to download something then unless the instructions on this page were followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card's details after entering them
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I am having trouble using a itunes gift card that I have already redeemed. How do i change my billing information?
Hello there, Christy1991.
It seems you were referred to us from the very article that provides the information you would need:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If your issue persists, then follow this recommendation:
If you need help changing your payment information, contact iTunes Store support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT1689 Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
I have same issue, and the app store wanted me to update my credit card, which i don't recall entering on the app store. This sounds fishy.
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Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
Click here and ask the iTunes Store staff for assistance.
(107376) -
It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?
It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance. -
HT201209 do itunes gift cards have to redeemed in the same country
I am thinking of sending a gift itunes card to my nephew in the US ( I am in the UK). Can he redeem that or is gift card valid only in the country where it is purschased?
Gift cards are only valid in the country of purchase.
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ITunes Gift Card - Shows Already Redeemed
$100 Gift card from I-tunes. We entered the information but it shows that is was already redeemed. We just scratched off the code area. Are we out $100? What can we do since nobody has responded to my e-mail. Any ideas?
I am having problems too. I tried calling the Itunes support desk and they are not very helpful. Have you heard anything from them or did you get a new code from them?
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HT2589 why is my itunes gift card say already redeemed codeXXBBVFNDBWJRLRB3
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Me too! Same thing happened to me!! And no help from anybody!! Did you get yours fixed or redeemed yet?
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help
No, once you redeem a card to your account, it is permanently there, until you spend the amount you have redeemed.
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any ideas?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Just bought it from the local grocery store, and scratched the silver myself. Would like help from an apple associate to make this right.
Hey there ,
this is a user to user forum,
for help with your issue you could go to expresslane.apple.com and select your country and product.
Good luck
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