Can't install an iTunes gift card, can't redeem giftcard balance

Having MAJOR problems here, I hope someone can help! We have an iTunes account set up already with a gift card balance still in there (it USED to work), but ever since Christmas when we go to download something, and the box comes up that says "are you sure you want to buy and download?" and I click "buy", then this thing pops up "iTunes store terms & conditions have changed....please read & agree to....." so I check the box that says I have read and agree to iTunes terms & conditions...click continue....then this thing pops up, "Your request could not be completed...make sure your computers date is set correctly and that it accepts cookies from the iTunes music store, for detailed solutions to resolve this issue click More Info"....I click on More Info, it takes me to THIS page http://docs.info.apple.com/article.html?artnum=93440
So I have made sure my date and time are correct numerous times over, this page is really of no help to me as i have Windows Vista not XP or 2000, plus my problem is not even listed on this page they want me to visit for "more info". I have an apple account. I have a 32 bit system. I have iTunes 7.6 downloaded. The cookies thing....not sure about, but nowhere on the page does it say how to help this.....like I said before though, we used to not have any problem whatsover with iTunes, redeemed many a gift card, now we can't redeem a gift card at all, we get this SAME message every time. And now we can't even use the remaining balance on the gift card that's even in our iTunes account we get this same message.
Can someone PLEASE help!!

There is only one way, and that is for the agency's IT or OIS depending on the acronym they use, to do the download and install or provide you with an approved link to do so.  I know of no US Federal agency that allows an employee to download and install any software on a government owned computer.  Doing so is a security violation.  Plus, no employee has the necessary privileges to install software.
Some agencies are not permitting use of personal devices, that is, smart phones and tablets, but those are required to use the Division system to isolate all government content from personal content.
The Apple Store for Government may have a way to purchase, but installation requires the permission of your agency.

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