Can't install any Adobe CC apps

I get this error whenever i try to install any adobe cc apps:
FATAL: DW041: INSTALLDIR does not describe a full path
I am currently running windows 8.1.I can only download the apps but only to fail to isntall it later.I have searched online for solutions and found this website:http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html but it didn't work for me.I can't start my computer in a minimised state,but i tried the second solution and it didnt work either and i don't have adobe air.What should i do?

are you installing in the default directory?

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Hi kjdjflash,
Please reboot the computer in selective startup mode and login by enabling the inbuilt hidden Admin account and then try to install the software.

I can't install any adobe programs!!!

Dear support!
My problem is I can't install the Adobe programs from creative cloud.
The story:
When I try installing the premiere cs6 family the program dowloading, but not extract. Then I wrote a email the hungarian adobe distributor (designshop.hu), and kindly man wrote to me: Ok we know this problem, use this:http://www.adobe.com/support/contact/cscleanertool.html
or write hte adobe support.
I use the cleanertool. then I uninstalled all adobe programs. ANd then when i want install again ( for example PS) I get same problem like in premiere install.
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Soory my english, and i hope yoe understand me.
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Spokuc are you receiving any specific error messages during the installation process? You can locate the error messages from your previous installation attempts within your installation log files. Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret your installation log files.

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Newsgroup_User can not install any of the creative cloud applications.@

Mollyt69027956 I am sorry but I really need more details regarding what problems you are facing with the installation process. You can find details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
You are also welcome to contact our support team directly at Contact Customer Care. Please make sure your web browser accepts cookies and that your are logged in under the Adobe ID tied to your membership.

I can't install any adobe app on my macbook pro

Hi everybody:
I uninstalled all Adobe Products on my mac with Clean My mac and now i can't install them again.
I've tried everything, from Adobe CC cleaner to forums but nothing.
I tried to uninstall them with the uninstallers that were on my utilities folder but they disappear.
The installer program freezes, and stops at 70%, then i just see a window that says that the installer couldn't start, and it drives me to Adobe Support Advisor, which doesn't exist.
(I have the trial versions on .dmg but i can't install them)
Could you help me?
This is the info:
Hardware Information:
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:24:1
Disk Information:
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MAC HD (disk0s2) / [Startup]: 249.2 GB (153.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files:
/etc/hosts - Count: 20
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Vista Previa
Google Drive
Dropbox
Google Chrome
Internet Plug-ins:
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 65 Check version
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
      4% Safari
      2% WindowServer
      1% coreaudiod
      1% iTunes
      1% cookied
Top Processes by Memory:
156 MB com.apple.IconServicesAgent
147 MB iTunes
127 MB Google Chrome
115 MB Finder
98 MB Skype
Virtual Memory Information:
220 MB Free RAM
1.66 GB Active RAM
1.46 GB Inactive RAM
419 MB Wired RAM
769 MB Page-ins
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Just an agreement with Csound1 - you need to begin again anew (is that repetitious?).
CleanMyMac has obviously made the installation of Adobe products impossible. Which products, specifically, are you trying to install and which versions? You should ALWAYS use the provided Adobe Uninstallers to uninstall an Adobe product. Kind of pointless information at this time, I know, but just as a reminder for 'next time,' when you surely will no longer be using CleanMyMac.
Clinton

I can't install any application of App Catalog

These morning I couldn't update my apps. My Pre said me I was disconnected from my Palm Profile and Reset. This erased my data. After that I can't install my apps.
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More people are reporting same problem in precentral.net in different countries and carriers.
I've lost free NFS, Sims and Monopoly, and lost three hours.
We need an official response.

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I will be closing all threads related to this issue and pointing to the this thread, where I will also post any additional information as I hear it.
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I can't install ANY AIR-based App in Windows XP Pro SP3

Here is the problem: I have AIR 1.5.1.8210, but any AIR apps can't be installed and when I try it the OS crashes and I have my computer restarted. It's very weird 'cause it's heppen only with AIR apps.
Yes, this is my last resource to find an answer to it.
Yes, I've done my homework and yes, I've done some research (and still doing it)
Yes, I'm using my administrator account logged on with password (so, I think, apps has no problem to install)
Yes, I tried install it with another user account I thought the app will ask the admin password (just like in Linux OS, when the app on installation ask you about the root password). Even though, no success. Of course, it's something expected 'cause the user hasn't admin permissions. But I give a shot.
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Yes, I used at least 4 apps to system/registry/file cleaning (CCleaner, Glary Utilities, Advanced System Care and MVRegClean)...too many of them, but only to be sure of the complete cleaning.
Here in the forum another person, but on Vista, found almost the same problem as I, here's the link: http://forums.adobe.com/thread/199842?tstart=30
And another buddy ask about admin rights to install AIR apps, here's the link: http://forums.adobe.com/thread/415756?tstart=30
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Kisses, Cat777.

Well, well, well, right before somenone could answer me. I found the answer just here in the forum. I really love it!!!
Seems to be a incompatibility with the file created on Folder Lock installation: "windrvnt.sys." In this case, it is just uninstall Folder Lock and tah dah! Everything works perfectly.
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I can't install any adobe cs version due to a pending restart

I have tried to install adobe packs but the installer kept failing! Accoording to the adobe support advisor, it seems that a restart is still pending.
My problem is that I've restarted the computer several times, and even checked my windows 7 register for any pending files. Still nothing helped!
Can you help me with my problem?

That didn't help at all! My windows is fully up to date.
In my PDApp in the temp folder it get the following log:
8/27/2012 01:29:54 [INFO] Setup - Build Version - 6.0.335.0
8/27/2012 01:29:54 [INFO] Setup - Logging Level verbosity Set to 4
8/27/2012 01:29:54 [INFO] Setup - Start Adobe Setup
8/27/2012 01:29:54 [INFO] Setup - TimeLog: Bootstrapper Start
8/27/2012 01:29:54 [INFO] Setup - TimeLog: Start initial checks
8/27/2012 01:29:54 [INFO] Setup - Dictionary Path: C:\Users\#########\Desktop\CS6 Master Collection\Adobe CS6\resources\Dictionary\nl_NL\stringTable.zdct
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\resources\setup.xml
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] Setup - Found 6 packages in setup manifest
8/27/2012 01:29:54 [INFO] PIM - Build Version - 6.0.335.0
8/27/2012 01:29:54 [INFO] PIM - Logging Level verbosity Set to 4
8/27/2012 01:29:54 [INFO] Utilities - Folder does not exist
8/27/2012 01:29:54 [INFO] PIM - Build Version - 6.0.335.0
8/27/2012 01:29:54 [INFO] PIM - Logging Level verbosity Set to 4
8/27/2012 01:29:54 [INFO] PIM - CREATE PIM Instance ...
8/27/2012 01:29:54 [INFO] Utilities - File does not exist
8/27/2012 01:29:54 [INFO] Utilities - File does not exist
8/27/2012 01:29:54 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/27/2012 01:29:54 [INFO] PIM - SUCCESS Created Tables.
8/27/2012 01:29:54 [INFO] PIM - PIM Database is Up To Date.
8/27/2012 01:29:54 [INFO] PIM - Updater Inventory location:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\resources\updaterinventory.dll
8/27/2012 01:29:54 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/27/2012 01:29:54 [INFO] PIM - Current db schema version on machine 1.
8/27/2012 01:29:54 [INFO] PIM - Current db schema version to install 1.
8/27/2012 01:29:54 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
8/27/2012 01:29:54 [INFO] PIM - PIM Database is Up To Date.
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id DB6A859D-6542-41CB-8C81-548894F5AF7B is a old Package, new is installed on the system. Size required: 25707162
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id 325EE915-3603-483C-9AB6-27FF2ACD9E15 is a old Package, new is installed on the system. Size required: 3258208
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 is a old Package, new is installed on the system. Size required: 27291279
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Same Package id E04AF2FA-0DD0-41FE-A54C-D21B4281F578 is installed on the system. This will be repaired. Size required: 4704944
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF is a old Package, new is installed on the system. Size required: 13461716
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Same Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C is installed on the system. This will be repaired. Size required: 10974706
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 is a old Package, new is installed on the system. Size required: 10171029
8/27/2012 01:29:54 [INFO] PIM - PackageCheck: Extra Package id 1C93659B-015D-4316-9A3B-8D00E77CE948 found in ACF. Size required: 12071279
8/27/2012 01:29:54 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 118404355
8/27/2012 01:29:54 [INFO] Setup - TimeLog: End initial checks
8/27/2012 01:29:54 [INFO] Setup - TimeLog: Begin Installing
8/27/2012 01:29:54 [INFO] Setup - Start Installing core package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - START installPackage at file C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - Trying to access xml at path:C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
8/27/2012 01:29:54 [INFO] PIM - XML is valid
8/27/2012 01:29:54 [WARN] PIM - Failed to find Node
8/27/2012 01:29:54 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/core/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/core/
8/27/2012 01:29:54 [INFO] PIM - Function :copyPrimitive
8/27/2012 01:29:55 [INFO] Setup - Finished Installing core package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx, Return status: 0
8/27/2012 01:29:55 [INFO] Setup - Start Installing package - C:\Users\#######\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:55 [INFO] PIM - START installPackage at file C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:55 [INFO] PIM - Trying to access xml at path:C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:55 [INFO] PIM - XML is valid
8/27/2012 01:29:55 [WARN] PIM - Failed to find Node
8/27/2012 01:29:55 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/D6/ destPath :C:\Users\############\AppData\Local\Adobe\OOBE\PDApp/D6/
8/27/2012 01:29:55 [INFO] PIM - Function :copyPrimitive
8/27/2012 01:29:56 [INFO] Setup - Finished Installing package - C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
8/27/2012 01:29:56 [INFO] Setup - Start Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:56 [INFO] PIM - START installPackage at file C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:56 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:56 [INFO] PIM - XML is valid
8/27/2012 01:29:56 [WARN] PIM - Failed to find Node
8/27/2012 01:29:56 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DECore/ destPath :C:\Users\###########\AppData\Local\Adobe\OOBE\PDApp/DECore/
8/27/2012 01:29:56 [INFO] PIM - Function :copyPrimitive
8/27/2012 01:29:57 [INFO] Setup - Finished Installing package - C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
8/27/2012 01:29:57 [INFO] Setup - Start Installing package - C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] PIM - START installPackage at file C:\Users\##########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] PIM - XML is valid
8/27/2012 01:29:57 [WARN] PIM - Failed to find Node
8/27/2012 01:29:57 [INFO] PIM - Validating package file: 'C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx'
8/27/2012 01:29:57 [INFO] PIM - Validating package file: 'C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pima'
8/27/2012 01:29:57 [INFO] PIM - SUCCESS insertPackageUpdateList.
8/27/2012 01:29:57 [INFO] PIM - SUCCESS insertAppletRegInfoList.
8/27/2012 01:29:57 [INFO] Utilities - File does not exist
8/27/2012 01:29:57 [INFO] PIM - SUCCESS installPackage at file C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx.
8/27/2012 01:29:57 [INFO] Setup - Finished Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
8/27/2012 01:29:57 [INFO] Setup - Start Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:57 [INFO] PIM - START installPackage at file C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:57 [INFO] PIM - Trying to access xml at path:C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:57 [INFO] PIM - XML is valid
8/27/2012 01:29:57 [WARN] PIM - Failed to find Node
8/27/2012 01:29:57 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/P6/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/P6/
8/27/2012 01:29:57 [INFO] PIM - Function :copyPrimitive
8/27/2012 01:29:59 [INFO] Setup - Finished Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
8/27/2012 01:29:59 [INFO] Setup - Start Installing package - C:\Users\############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:59 [INFO] PIM - START installPackage at file C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:59 [INFO] PIM - Trying to access xml at path:C:\Users\###############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:29:59 [INFO] PIM - XML is valid
8/27/2012 01:29:59 [WARN] PIM - Failed to find Node
8/27/2012 01:29:59 [INFO] PIM - Validating package file: 'C:\Users\##############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx'
8/27/2012 01:29:59 [INFO] PIM - Validating package file: 'C:\Users\##############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pima'
8/27/2012 01:29:59 [INFO] PIM - SUCCESS insertPackageUpdateList.
8/27/2012 01:29:59 [INFO] PIM - SUCCESS insertAppletRegInfoList.
8/27/2012 01:30:00 [INFO] Utilities - File does not exist
8/27/2012 01:30:00 [INFO] PIM - SUCCESS installPackage at file C:\Users\###############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx.
8/27/2012 01:30:00 [INFO] Setup - Finished Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
8/27/2012 01:30:00 [INFO] Setup - Start Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:00 [INFO] PIM - START installPackage at file C:\Users\##############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:00 [INFO] PIM - Trying to access xml at path:C:\Users\###########\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:00 [INFO] PIM - XML is valid
8/27/2012 01:30:00 [WARN] PIM - Failed to find Node
8/27/2012 01:30:00 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/UWA/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/UWA/
8/27/2012 01:30:00 [INFO] PIM - Function :copyPrimitive
8/27/2012 01:30:01 [INFO] Setup - Finished Installing package - C:\Users\#############\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
8/27/2012 01:30:01 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/CCM/ destPath :C:\Users\#############\AppData\Local\Adobe\OOBE\PDApp/CCM/
8/27/2012 01:30:01 [INFO] PIM - Function :copyPrimitive
8/27/2012 01:30:03 [INFO] Utilities - File does not exist
8/27/2012 01:30:03 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
8/27/2012 01:30:03 [INFO] Setup - TimeLog: PDApp launched with command "C:\Users\##########\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe" --media="C:\Users\#####\Desktop\CS6 Master Collection\Adobe CS6" --appletID="DWA_UI" --appletVersion="2.0" --requiredSize=115629. Waiting for PDApp window to come
8/27/2012 01:30:03 [INFO] PDApp - Build Version - 6.2.112.0
8/27/2012 01:30:03 [INFO] PDApp - Logging Level verbosity Set to 4
8/27/2012 01:30:03 [INFO] PDApp - Detecting Applet Database Library file...
8/27/2012 01:30:03 [INFO] PDApp - Fetching Applet registeration information...
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - AppletManager initialize...
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Applet database path - C:\Users\#######\AppData\Local\Adobe\OOBE\PDApp\core\..
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - PIM library path - C:\Users\########\AppData\Local\Adobe\OOBE\PDApp\core\AdobePIM.dll
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Loading PIM library...
8/27/2012 01:30:03 [INFO] PIM - Build Version - 6.2.112.0
8/27/2012 01:30:03 [INFO] PIM - Logging Level verbosity Set to 4
8/27/2012 01:30:03 [INFO] PIM - CREATE PIM Instance ...
8/27/2012 01:30:03 [INFO] Utilities - File does not exist
8/27/2012 01:30:03 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/27/2012 01:30:03 [INFO] PIM - Current db schema version on machine 1.
8/27/2012 01:30:03 [INFO] PIM - Current db schema version to install 1.
8/27/2012 01:30:03 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
8/27/2012 01:30:03 [INFO] PIM - PIM Database is Up To Date.
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Getting applet data from Applet database
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is CCM:7.0.0.34|D6:6.2.112.0|DECore:6.2.112.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.2.112.0|PDApp:6 .2.112.0|UWA:6.2.112.0
8/27/2012 01:30:03 [INFO] PIM - PIMSqlite closeDB status 0
8/27/2012 01:30:03 [INFO] PIM - FREE PIM Instance ...
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Registering Applets...
8/27/2012 01:30:03 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 5
8/27/2012 01:30:03 [INFO] PDApp.AppletManager - Loading Applet Switcher library: C:\Users\##########\AppData\Local\Adobe\OOBE\PDApp\core\switcher\DWA_UI.dll
8/27/2012 01:30:03 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
8/27/2012 01:30:03 [INFO] PDApp - Starting AsyncMessageProcessor
8/27/2012 01:30:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
8/27/2012 01:30:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor started. on thread id = 8116
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Initializing native WindowManager
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Creating window instance
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
8/27/2012 01:30:03 [INFO] PDApp.WindowManager - Creating APE stage instance
8/27/2012 01:30:04 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
8/27/2012 01:30:04 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
8/27/2012 01:30:04 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
8/27/2012 01:30:04.439 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
8/27/2012 01:30:04.439 [INFO] PDApp.StartupCommand Processing the startup Command
8/27/2012 01:30:04.444 [INFO] PDAPP.AppletManager Starting Applet registeration...
8/27/2012 01:30:04.449 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :DWA_UI
8/27/2012 01:30:04.454 [INFO] PDAPP.AppletManager Loading Applet: DWA_UI Version = 2.0
8/27/2012 01:30:04.464 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - nl_NL
8/27/2012 01:30:04.484 [INFO] PDAPP.AppletManager Loading progress0 out of 1341479
8/27/2012 01:30:04.489 [INFO] PDAPP.AppletManager Loading progress65536 out of 1341479
8/27/2012 01:30:04.489 [INFO] PDAPP.AppletManager Loading progress131072 out of 1341479
8/27/2012 01:30:04.489 [INFO] PDAPP.AppletManager Loading progress196608 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress262144 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress327680 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress393216 out of 1341479
8/27/2012 01:30:04.494 [INFO] PDAPP.AppletManager Loading progress458752 out of 1341479
8/27/2012 01:30:04.499 [INFO] PDAPP.AppletManager Loading progress524288 out of 1341479
8/27/2012 01:30:04.499 [INFO] PDAPP.AppletManager Loading progress589824 out of 1341479
8/27/2012 01:30:04.499 [INFO] PDAPP.AppletManager Loading progress655360 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress720896 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress786432 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress851968 out of 1341479
8/27/2012 01:30:04.504 [INFO] PDAPP.AppletManager Loading progress917504 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress983040 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1341479
8/27/2012 01:30:04.509 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1341479
8/27/2012 01:30:04.514 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1341479
8/27/2012 01:30:04.514 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1341479
8/27/2012 01:30:04.514 [INFO] PDAPP.AppletManager Loading progress1341479 out of 1341479
8/27/2012 01:30:04.874 [INFO] Deployment.D6FlexApplication Application load complete. Initializing the application
8/27/2012 01:30:04.879 [INFO] Deployment.ApplicationStartup Processing the application startup
8/27/2012 01:30:04.884 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
8/27/2012 01:30:04.884 [INFO] Deployment.ApplicationStartup Communication Manager initialized. Loading ZString
8/27/2012 01:30:04.884 [INFO] ZStringLoader Trying to load ZString for preferred locale - nl_NL
8/27/2012 01:30:04.894 [INFO] ZStringLoader Locale set to - nl_NL
8/27/2012 01:30:04.894 [INFO] Deployment.ApplicationStartup ZString initialized with locale: 'nl_NL'. Starting deployment workflow.
8/27/2012 01:30:04.899 [INFO] Deployment.ApplicationStartup Font fallback applied is applicationFonts 'Lucida Grande, Segoe UI, Tahoma, _sans' inputControlFonts: 'Lucida Grande, Segoe UI, Tahoma, _sans'
8/27/2012 01:30:04.904 [INFO] Deployment.FetchMediaInformation Start fetching the payloads data
8/27/2012 01:30:04 [INFO] PDApp.AppletManager - Loading Applet - DWA_Native for WindowID - 1
8/27/2012 01:30:04 [INFO] DWANative - Build Version - 6.2.112.0
8/27/2012 01:30:04 [INFO] DWANative - Logging Level verbosity Set to 4
8/27/2012 01:30:04 [FATAL] DWANative - Error in getInstallStatusOfTheMedia ..
8/27/2012 01:30:04.934 [FATAL] DeploymentNativeApplet The start applet did not return the result xml. StartApplet returned <error>Failed to open session</error>
8/27/2012 01:30:04.934 [FATAL] Deployment.FetchMediaInformation Error in starting deployment native applet
8/27/2012 01:30:04.934 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_INSTALL_FAILURE
8/27/2012 01:30:05.034 [INFO] DeploymentNativeApplet Launch Successful
8/27/2012 01:30:05 [INFO] DWANative - Setting the event
8/27/2012 01:30:05 [INFO] Setup - TimeLog: PDApp window came. Exiting
8/27/2012 01:30:05.054 [INFO] Deployment.ScreenNavigationCommand Approximate total time taken in startup is 170 milliseconds
8/27/2012 01:30:05 [INFO] Setup - Bootstrapping successful. PDApp launched. Quitting Bootstrapper
8/27/2012 01:30:05 [INFO] PIM - PIMSqlite closeDB status 0
8/27/2012 01:30:05 [INFO] PIM - PIMSqlite closeDB status 0
8/27/2012 01:30:05 [INFO] PIM - FREE PIM Instance ...
8/27/2012 01:30:05 [INFO] Setup - ================= End Adobe Setup. Exit code: 0 =================
8/27/2012 01:30:06 [INFO] DWANative - Temp folder path is empty
8/27/2012 01:30:06 [INFO] PDApp.AppletManager - Un-loading Applet - DWA_Native for window ID - 1
8/27/2012 01:30:06 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet
8/27/2012 01:30:06 [INFO] PDApp.ExternalGateway - Unloading applet
8/27/2012 01:30:06.848 [INFO] PDApp.HostMessageHandler Recieved force window close message
8/27/2012 01:30:06.849 [INFO] PDApp.HostMessageHandler Sending message to native
8/27/2012 01:30:06 [INFO] PDApp.WindowManager - Window destruction reached for ID - 1
8/27/2012 01:30:07 [INFO] PDApp - Terminating native MessageQueueManager
8/27/2012 01:30:07 [INFO] PDApp - Terminating WindowManager
8/27/2012 01:30:07 [INFO] PDApp.WindowManager - Destroying PDApp main window's
8/27/2012 01:30:07 [INFO] PDApp.WindowManager - Destroying PDApp main window's sucessfully
8/27/2012 01:30:07 [INFO] PDApp - Terminating ExternalGateway
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
8/27/2012 01:30:07 [INFO] PDApp - Terminating MessageHandler
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - MessageHandler finalize...
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - MessageHandler destructed
8/27/2012 01:30:07 [INFO] PDApp - Terminating NativeCommandHandler
8/27/2012 01:30:07 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
8/27/2012 01:30:07 [INFO] PDApp - Terminating AsyncMessageProcessor
8/27/2012 01:30:07 [INFO] PDApp.AsyncMsgProcessor - Destroying AsyncMsgProcessor
8/27/2012 01:30:07 [INFO] PDApp - Terminating NativePlatformHandler
8/27/2012 01:30:07 [INFO] PDApp - Terminating logger
What does that failed to find Node mean anyway?

I can not install any Adobe CS4 software to my laptop (Windows 7 Ultimate Final)

I download the trial packet and installing or I use my disk, it's always cause the same problemb.
Adobe OnLocation CS4
Error:
Error 1603. Fatal error during installation.
Adobe Premiere Pro CS4
Error:
Error 1603. Fatal error during installation.
Adobe Media Encoder CS4
Error:
Error 1603. Fatal error during installation.
Althought I search much more in the internet but I can not fix it. Run as adminnistrator, Disable Windows Defender, Disasble Antivirus, Clean all adobe software, turn off User account control, Copy to C:\Adobe CS4\,...
I use Windows 7 Ultimate Final, updated and activated. Can anyone help me, thanks !

Googling this appears to be a Microsoft error, not an Adobe error, and generally indicates a problem writing one or more files to the install location.
Here is one of the things Google brought up, back from 2007:
http://www.symantec.com/connect/articles/understanding-error-1603-fatal-error-during-insta llation
Here is an Adobe KB article about the error:
http://kb2.adobe.com/cps/408/kb408716.html
Does this error happen at the beginning of installing each thing or have things been running awhile? At the beginning it would suggest a general problem with the install location like permissions or drive-corrupting or something.
If things have been running a while, perhaps the installer is having a problem with a specific file. Do you have any other Adobe products related to Photoshop installed that could be locking one of the files?

I can't install any application from app store

cant connect to app store

Howdy Niel
Looks like Apple has opened it's kimono a bit...
Statement from Apple to CNBC ± 10:00 PDT-US
from http://www.cnbc.com/id/102495735
"We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We're working to make all of the services available to customers as soon as possible, and we thank everyone for their patience," Apple said in a statement to CNBC.
ÇÇÇ

I can't install any application

I can't install any application from App store directly to Iphone using 3G, it's downloading it but after the loading process is complete, the apps won't open when I tap it, instead, it will start loading/downloading again. (The blue loading indicator doesn't appear/progress but it say's loading then it will stop loading and the name of the apps will appear as if it's already installed but the loading indicator is still empty. When I tap it, it will start all over again in loading/downloading process.)

If I check it in store - it says, downloaded, but the application is still not opening, the loading indicator still empty but it says the app name already as if its like downloaded already, but when you tap the icon, it will start again sayin, "LOADING" but the blue indicator doesn't fill the empty bar. .
What do you think bro? should I just restore factory settings? wew. . too bad.

Installing any adobe causes my computer to restart

I can't install any Adobe product after having a virus I tried to install Adobe Acrobat reader I can download it but in the middle of install it restarts my computer. It use to be on my computer but I had to do an uninstall due to many problems. Any suggestions?

Try running the Acrobat and Reader Cleanup Tool:
http://labs.adobe.com/downloads/acrobatcleaner.html
and then download the full Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

I get error 0x80073cf9 now and I need help to FIX Windows Store can't update any Apps & can't install any Apps now?

Hi I hope some one can tell me step by step how to fix windows 8.1, I can't update any of my Apps and can't install any new apps now and I get error code 0x80073cf9? But my problem is different than most of the other FIXES I read about, because nothing
fixes my problem to be able to install new Apps and get app updates and stop getting that error code?
I keep getting same error code 0x80073cf9 after I try any of the FIXES I have read about and tried all the fixes on my Lenovo Z580 laptop, that came with windows 8 and updated to 8.1. And ever since I bought this laptop I could
always install and update all my apps for the last year when I had Win 8 and Win 8.1 now.   This has been going on since April and May and its driving me crazy!    And from the May updates I did get all the updates and
I also installed the KB update that said I need this KB to get all updates in the future.
But all the other people when they get this error code they could not even open and use any of their Apps already installed. And they also get the error code when they try to update or get a new apps.
But I can click on any APP installed already and use all my Apps with no problems.   I have read so many how to fix this error code but nothing works! :-(     I have tried a lot of
the fixes on Microsoft forums that says do this and the fix will get rid of the error code but I keep getting the same error code after I try that fixes.   And I have read a lot of other windows 8 an windows 8.1 web sites when
I search for how to fix this error code?   And tried all of the fixes that were different from the Microsoft forum fixes. But after I try those fixes I still can't install any apps or can't get my app updates?
Please to any person's who can help me by giving me more that 1 fix, because I have tried so many fixes, If you know more that 1 fix tell me how to do your fix step by step so I can understand what you say to do to fix my windows store?
Thanks for any and all help? And if I don't get any help in this section of the forum I will try to put this in a different area, if I don't get any help at this section of the forum I will try to ask this in another part of he forum ok?
I really need HELP with this so I can get my laptop working again to install new apps and get the updates to my apps?

Fixed the problem by going to settings/store and logging out with apple ID. Then logged back in with password and updates, apps, and iTunes store seem to work ok now.

My I pad is not connected to I tunes. I can't install any app. What could be the proble?

My I pad is not connected to I tunes. I can't install any app. What could be the proble? Whenever I try to open app store it ggives me message that I cannot conect o I tune.

Hello Marwasambo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Best of luck,
Mario

I can't see tv or movies in my mac,i'm a new user,do i have to install any codec or app? thanks!!

hello,i'm a new apple user.i can't see tv or movies in my macbook air.do i have to install any codec or app ? thanks!!

hi LHIBP! thanks for your answer,i'd like to play movies in the divx or mkv (hd) format,but i'll try to download the app you suggest.thanks again and tell you later what happened

Can't install any Adobe CC apps

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