Can't install app mac store

Every time I want to install an update or an app i get the message : Can't download the program. program can not be installed.
What can it be? I allready tried to clean up the files from appstore in the Libraryfile. This was a solution I found in other forums. But nothing worked.
Can pls someone help me?

On your Mac...
Click on the Apple icon.. Top left in Finder...
 > About this Mac > Version...what does it say?

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I feel I am making you confused.
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Can't install app mac store

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