Can't install Blackberry Link

Does anybody yet know how to load my contacts on? I keep trying to install Blackberry Link and it tells me I have a newer version already installed which I must 1st delete - but I don't! (I have Blend and 'desktop software 7.1 for my old phones)

Hello vansickle,
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you are experiencing with installing BlackBerry Link on your Mac.
At which stage of the installation do you receive this error message exactly? Have you tried downloading the software from http://www.blackberry.com/link/ ?
Thank you.
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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Can't install Blackberry Link in window XP

Hi all, when I install Blackberry Link in window XP, error prompts up
"Error signature
AppName: peermanager.exe   AppVer: 1.1.0.14   ModName: msvcr100.dll
ModVer: 10.0.40219.1                Offset: 0008d6fd"
Already tried different methods, applied window updates, installed MS Visual C++ 2010 SP1 Redistributable Package, installed MS .NET Framework 4.0 Client..., etc, still prompts up error. Can anyone help me??

I have some questions...
How much RAM in the computer?
Type of CPU?
Amount of available disk space?
Check out the minimum PC requirements for Link.
Try this:
Open Windows Explorer with the Win - E -    keys at the same time. Or open Win Explorer as you normally do. Left mouse click on Drive C. Select and go to Properties. Run Disk Cleanup. When it is finished clear the cache.
Then select Tools.
Select Error Checking or Check Disk. Put the check mark on Automatically Fix File System Errors. Re-start the computer. On the next startup, Checkdisk will do its work.
Now see if the Link will install. If it does not install, there may be something the blackberry tech support can help you with.
Jerry G.

Can't install BlackBerry Link on Mac OS X 10.8

Installer result is "Installation failed".

Hello vansickle,
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you are experiencing with installing BlackBerry Link on your Mac.
At which stage of the installation do you receive this error message exactly? Have you tried downloading the software from http://www.blackberry.com/link/ ?
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Install Blackberry Link without network options

How do we install Blackberry Link without the automatic network adapters. I only use USB cable to connect to my device from Win7 Pro. I removed Blackberry Link for the time being as it seemingly slows down VPN's I use for business. I don't need to use the wireless connection features to sync with my computer and don't want to. When I uninstall BlackBerry link and all of the Blackberry network adapters and features are removed, then VPN connections run smoothly (Cisco Mobility, SonicWall, SafeGuard VPN). Else they're choppy. I don't want to diagnose, I just want Blackberry Link or Blackberry Desktop software that will function only with USB, only when I connect my device to my computer, without all the overhead of features I don't need installed as I don't use them.

Inxsible wrote:
No. it does not. No Arch installation would give you a desktop by default. It seems that you need to read more about Arch and its philosophy. You can however master your own ISO, if you are willing to go that route.
You might want to give some other distros a try. Maybe Debian or Ubuntu, or even Slackware which provides everything on a single CD or DVD.
I know Arch, but usually I install Arch with a NetInstall and I execute this command
pacman -S xfwm4 xfce4-panel xfdesktop thunar xfce4-session xfce4-settings xfce4-appfinder xfce-utils xfconf
but this proccess is very slow and I thought that with core image that would be different.
Then I need a network connection....
Last edited by th3r0rn (2011-06-15 16:36:23)

Cannot install blackberry link on new Q10 as crashes with fatal error DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndis.sys)

I cannot install blackberry link on new Q10 as repeatedly crashes with fatal error DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndis.sys) makes blackberry Q10 phone pretty useless!! Is there any other way to transfer content from PC to Blackberry?? Will blackberry fix this problem- cannot find any solutions on Google. Thanks
Solved!
Go to Solution.

Hello Black55
Welcome to http://supportforums.blackberry.com/
You can tell which version you have installed Blackberry Link
Respect al error that you listed, you are likely to mistake the sea tu windows corrupt.
Regards.
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Cannot install Blackberry Link

I just purchased a Z10.
I am running Windows 7 on my laptop and cannot get Blackberry Link to install. I get Error 1920. I turned off all firewalls and security and I am logged in as Administrator. I called Blackberry Support number, and they told me it was a Microsoft issue and I would need to contact Microsoft. Microsoft will charge me for the support call,so I am looking for any other information about this.
I like this phone, but may take it back if I cannot get it to install as I have been unable to get all my contacts to transfer from my droid phone.
Any suggestions?

Hey shinessun9,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the Error 1406: www.blackberry.com/btsc/KB10634
Once completed then attempt to install BlackBerry Link.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Cannot install BlackBerry Link on a Windows 7 notebook

I have been attempting to install BlackBerry Link (101_b015_multilanguage.exe) on a Windows 7 notebook and getting the following error message: "The wizard was interrupted before BlackBerry Link could be completely installed." However, I did nothing to interrupt the installation. Did not press "X" on any of the Windows. Only pressed “Yes” or "Next" when prompted.
My troubleshooting has been extensive. This is what I have tried:
Re-downloading the file in case it was corrupt.
Rebooting.
Performing a Disk Cleanup of Temporary Files and emptying the Recycle Bin.
Deleting all files in C:\. . .\AppData\Local\Temp.
Uninstalling BlackBerry Desktop Manager.
Opening "101_b015_multilanguage.exe" with WinRAR, extracting the files to a folder, and running “setup.exe” as administrator.
Disabling the Firewall and Anti-virus
Deselecting all Services (other than Microsoft services) and all Startup items in System Configuration.
Disconnecting anything connected to the USB ports.
Every time the installation came to a point in which the following message appeared "Rolling back action" and the installation failed. The rolling back action always begins after "Starting services.”
Please help.

I have this exact same problem, and I have ran the exact same troubleshooting steps as TimLaLonde. The only difference is I am on 64bit Windows 8. Any help would be appreciated.

After 10.3 installed blackberry link says phone is connected but will not open so I can restore my phone

It says it is connected on the tabs to the left on blackberry link home page but then to the right it says it is connecting to the device and cannot do it. Please can someone help me!

Hi and Welcome to the Community!
Here is a KB that perhaps discusses that error:
Article ID: KB35458 Issues with connectivity between a BlackBerry smartphone and a computer
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't install BB Link on server 2012 R2

As my iTunes is running as a server on a Server 2012R2 machine, I was thinking of also installing BB Link on this machine. But sadly it doesn't install properly. Well, it installs up to the moment where the services need to be started:
In the process of installing version 1.2.3.56 of the BB Link, an error message prompted [start service BlackBerry Link Communication Manager (RIM Tunnel Service) failed. Verify that you have sufficient privileges to start system services.
Eeven though I'm admin of that box, the installer keeps stating that it can't start the services and claiming the user doesn't have enough rights.
Solved!
Go to Solution.

I haven't tried on 2012 R2, but it might be similar to the solution I found on 2008 R2.
http://anonit.blogspot.com.au/2014/07/blackberry-link-fails-to-install-error.html

Can't uninstall blackberry link completely

Every time I try to play an MP3 file, or some other various forms of media, whether it be using a media player or whether it be through anything else, as long as there is an mp3 file somewhere on my computer trying to be played by anything at all, windows installer pops up with 'Please wait while windows configures blackberry link', 6 times. I have to cancel it, then another one will open, then i have to cancel that. 6 times. My dad did install this software on my laptop before but I have since uninstalled it, aswell as removing all registry relations and files I could possibly find. It's as if my hard drive is literally posessed by a blackberry link demon. Every time I try to let it go through with the installation, surprise surprise, it can't find the installation files, so it quits itself. I've tried looking for any remaining blackberry files on my computer but THERE ARE NONE. What do I do?
Solved!
Go to Solution.

First try this, it usually works but may not since you removed registry and Program items.
http://support2.microsoft.com/mats/program_install_and_uninstall
If that does not work try this: http://www.iobit.com/advanceduninstaller.html this is one of the best.
If both fail then you will have to reinstall Link then uninstall with the Microsoft link.

Can't install Blackberry world after upgrade to 7.1

i can't install App world, it says error when it gets to a certain kb. I don't know what to do. Please help?

Klokkies2 wrote:
my phone has App world 4.3.0.26 on,
Hello Klokkies2
Your Orginal issue is that you're unable to Download BlackBerry App World , So have you downloaded BlackBerry World in your device ?
Klokkies2 wrote:
no upgrade is available and also why did all my contacts dissapear when I upgraded to 7.1 on BBM? i have tried both KB you sent nothing helps
What you are trying to Update and reading BBM7 , our Contacts are stored with our BlackBerry ID , once you login with your same BlackBerry ID in your device your BBM contacts will be restored back. Those above KB rae not related to BlackBerry Messenger.
If you're having problem with BBM also then please clarify your exact problem.
Thanks.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Can't Install Blackberry Desktop Manager - error 1303

Trying to install desktop manager and I get error message "Error 1303. The installer has insufficient privileges to acces this directory: C:\Program Files\Research In Motion\Blackberry\1003. The installation cannot continue. Log on as an administrator or contact your system administrator."
I am running Windows 7, Home Premium, SP1.
Any ideas please? I am the administrator.

Hi and Welcome to the Community!
I can find no formal reference to that error...perhaps you may have better luck searching:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Otherwise, I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
You may need to use the actual administrator account or an account with admin rights, and/or use the Run As Administrator option.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't download blackberry link Error: 1723

I hope someone here can help me, because blackberry make it impossible to speak to a human being.
I've just spent the past 3 hours trying to download bllackberry link onto my netbook so I can move my contacts over from my Bold to my new Blackberry 10. Have tried to reload software twice and both times it's nearly successful until an error message pops up:
Error 1723
There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personel or purchase vendor. Action RepairRimusbDriverNT.191E2COC_5A62_43E3_B035...
Can anyone tell me what this means in human speak and what I need to do?
Very grateful for any help!

Someone at an O2 shop told me that Blackberry were meant to be updating the software this past weekend and changes would be made to eradicate the bugs. I was told to try downloading again some time this week. I haven't tried yet.
Could someone from Blackberry please help us out with this!? As of the moment, I have a Blackberry 10 which I'm entirely unable to use and have no way of exchanging it, since the trial period has now passed. I feel I've been sold faulty merchandise, and they at least owe me some assistance.

Can't install blend, link broken.

link is broken when trying to install BB blend.
""Secure Connection Failed
An error occurred during a connection to swdownloads.blackberry.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem."
just a heads up.
ciao.

I have same problem on my Windows 8.1 desktop. The system in up to date. I want to make a discrapency note: I CAN NOT DOWNLOAD BB DESKTOP SOFTWARE (Blend, BB Link). Reason is that the site swdownloads.blackberry.com uses the OBSOLETE and INSECURE SSL.3. The Signature SHA-1 with RSA is weak. Downloading software is refused without any notice (Chrome and Int. Explorer - Well Firefox displayed some info: no encryption over the internet). SSL3 is turned off. See: https://technet.microsoft.com/en-us/library/security/3009008.aspxThere is a workaround in Internet Explorer described in Microsoft Security Advisory 3009008. I didn't try it out yet.

How can i instal blackberry persian on my z10

hi developer i have a question from you how can i changing my blackberry z10 keyboard on arabic to persian without changing my os version . my os version is 10.2.1.3442 and i want instal persian keyboard without changing my os version how can i do a bout that .tanks for your helping

Download this file: [https://ftp.mozilla.org/pub/mozilla.org/mobile/releases/latest/android/multi/fennec-9.0.multi.android-arm.apk].
And copy it to your tablet. You should then be able to install it.
The downside to this method is you do have to manually update Firefox. But, fear not! Because Firefox has a 6-week release schedule, you know when you have to update. So, every 6 weeks, check back at [https://ftp.mozilla.org/pub/mozilla.org/mobile/releases/latest/android] and click on multi and then the .apk file and repeat the above steps.

Can't install Blackberry Link

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